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Senior Customer Marketing Manager - GT

PZ Cussons
Full-time
On-site
Indonesia
🌟 Customer Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Customer Marketing Manager - GT

πŸ”Ή Company: PZ Cussons

πŸ”Ή Location: Jakarta, Indonesia

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 5, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing short and medium-term promotion, distribution, and channel strategies in key channels
  • Leading project initiatives and monitoring the effectiveness of promotions and channel profitability
  • Collaborating cross-functionally to manage channel profitability and drive creative solutions
  • Enhancing corporate knowledge through evaluation and analysis of activity results

ASSUMPTION: This role requires a strategic mindset with a strong focus on execution and cross-functional collaboration. The ideal candidate will have a proven track record in traditional channel management and project leadership.

πŸ“‹ Key Responsibilities

βœ… Develop and implement short and medium-term promotion, distribution, and channel strategies in key channels

βœ… Lead project initiatives as a project champion, ensuring deliverables are met

βœ… Monitor, evaluate, and analyze implementation effectiveness

βœ… Translate brand strategies into channel roadmaps

βœ… Collaborate cross-functionally to manage channel profitability and drive creative solutions

βœ… Enhance corporate knowledge through evaluation and analysis of activity results

ASSUMPTION: This role involves a mix of strategic planning, project management, and cross-functional collaboration. The ideal candidate will be comfortable working in a dynamic, fast-paced environment and have strong analytical skills.

🎯 Required Qualifications

Education: Bachelor's degree in any field

Experience: Minimum of 10 years of experience in traditional channels, with at least 5 years in a multi-functional team

Required Skills:

  • Proven experience in FMCG and project leadership
  • High English proficiency and strong computer skills (Microsoft Office)
  • Distributor management system software and trade promotion system experience
  • Effective people management, good communication skills, and positive behavior
  • Open-minded and challenge convention mindset

Preferred Skills:

  • Experience in leading teams
  • Knowledge of the Indonesian market

ASSUMPTION: The required experience and skills reflect the need for a seasoned professional with a strong background in traditional channel management and project leadership. Familiarity with the Indonesian market is a plus but not required.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Senior Customer Marketing Manager role in Indonesia, the estimated salary range is IDR 30,000,000 - 40,000,000 per year. This range takes into account the candidate's experience level and the company's size.

Benefits:

  • Health insurance
  • Retirement plan
  • Employee discounts on PZ Cussons products
  • Opportunities for professional development and growth

Working Hours: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 5:00 PM). Occasional overtime may be required to meet project deadlines.

ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's experience and negotiation skills. Benefits are subject to change and may vary based on the candidate's employment contract.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: PZ Cussons operates in the manufacturing industry, focusing on consumer goods and fast-moving consumer goods (FMCG). The company is known for its well-loved brands such as Carex, Cussons Baby, Sanctuary Spa, and St. Tropez.

Company Size: PZ Cussons is a mid-sized company with approximately 1,000 - 5,000 employees globally. This size offers applicants the opportunity to work in a structured environment with ample opportunities for growth and development.

Founded: PZ Cussons was founded in 1884 and has since grown into a global company with operations in various countries, including the UK, Nigeria, Ghana, Kenya, Thailand, Indonesia, Australia, and the US.

Company Description:

  • PZ Cussons is committed to creating products that delight, care for, and nourish consumers, with a focus on sustainability and the wellbeing of people, families, and communities worldwide.
  • The company's purpose is "For everyone, for life, for good," reflecting its dedication to making a positive impact on society.
  • PZ Cussons offers a dynamic and fulfilling work environment where talent, imagination, and drive are valued and recognized.

Company Specialties:

  • Personal Care
  • Food and Nutrition
  • Homecare
  • Beauty
  • Electricals
  • Consumer Goods
  • FMCG

Company Website: https://www.pzcussons.com/

ASSUMPTION: PZ Cussons' commitment to sustainability and social responsibility makes it an attractive employer for candidates who want to make a positive impact through their work. The company's global presence offers opportunities for international exposure and career growth.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position, requiring a high degree of expertise and experience in customer marketing and channel management.

Reporting Structure: The Senior Customer Marketing Manager reports directly to the Marketing Director and oversees a team of marketing professionals responsible for channel execution and project initiatives.

Work Arrangement: This is an on-site position based in Jakarta, Indonesia. The role may require occasional travel to other regions within Indonesia or internationally to attend meetings or conferences.

Growth Opportunities:

  • Progression to a regional or global marketing role within PZ Cussons
  • Expanding skills and expertise through cross-functional projects and collaborations
  • Developing leadership and mentoring skills by managing and coaching team members

ASSUMPTION: This role offers a unique opportunity for senior marketing professionals to make a significant impact on PZ Cussons' channel strategy and project initiatives. The position provides ample opportunities for growth and development within the company.

🌍 Location & Work Environment

Office Type: PZ Cussons' Jakarta office is a modern, professional environment that fosters collaboration and innovation.

Office Location(s): RDTX Tower 5th Floor, JL Prof. Dr. Satrio Kav E4/5 Mega Kuningan, Jakarta Selatan, 12940, Indonesia

Geographic Context:

  • Jakarta is the capital and largest city of Indonesia, with a population of over 10 million people.
  • The city is known for its vibrant culture, rich history, and diverse culinary scene.
  • Jakarta offers a mix of modern and traditional attractions, with numerous shopping centers, museums, and historical sites.

Work Schedule: Standard office hours are Monday - Friday, 9:00 AM - 5:00 PM. However, the role may require occasional overtime or weekend work to meet project deadlines or attend events.

ASSUMPTION: Jakarta offers a dynamic and multicultural work environment, with numerous opportunities for personal and professional growth. The city's vibrant culture and diverse attractions make it an exciting place to live and work.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR department
  • In-person or video interview with the hiring manager and/or team members
  • Final interview with the Marketing Director
  • Background check and offer

Key Assessment Areas:

  • Strategic thinking and channel management expertise
  • Project leadership and execution skills
  • Cross-functional collaboration and stakeholder management
  • Analytical and problem-solving skills
  • Communication and presentation skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare examples of your past achievements in channel management, project leadership, and cross-functional collaboration.
  • Research PZ Cussons' brands and products to demonstrate your understanding of the company and its mission.

ATS Keywords: Customer Marketing, Channel Management, Project Leadership, Brand Strategy, Cross-Functional Collaboration, FMCG, Trade Promotion Systems, Microsoft Office, English Proficiency

ASSUMPTION: PZ Cussons' interview process is designed to assess candidates' strategic thinking, leadership skills, and cultural fit. Applicants should be prepared to discuss their past experiences and accomplishments in detail and provide specific examples to illustrate their qualifications.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Distributor management system software
  • Trade promotion system software
  • Project management tools (e.g., Asana, Trello, Microsoft Project)

ASSUMPTION: The required tools and technologies reflect the role's focus on project management, channel execution, and cross-functional collaboration. Familiarity with these tools is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Integrity
  • Innovation
  • Collaboration
  • Responsibility

Work Style:

  • Dynamic and fast-paced
  • Collaborative and cross-functional
  • Results-driven and focused on execution
  • Open and inclusive

Self-Assessment Questions:

  • How do you demonstrate customer-centricity in your work?
  • Can you provide an example of a time when you successfully collaborated with a cross-functional team to achieve a common goal?
  • How do you approach challenges and setbacks in your work?

ASSUMPTION: PZ Cussons values a diverse and inclusive work environment where employees feel empowered to bring their unique perspectives and ideas to the table. Applicants should be prepared to discuss their alignment with the company's values and work style during the interview process.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Navigating a dynamic and fast-paced work environment
  • Collaborating effectively with cross-functional teams and stakeholders
  • Adapting to changes in the market and consumer behavior

ASSUMPTION: The potential challenges listed reflect the role's focus on project management, cross-functional collaboration, and adaptability. Applicants should be prepared to discuss their strategies for overcoming these challenges and their ability to thrive in a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Channel Marketing Manager or Senior Brand Manager position, with a focus on channel strategy and project leadership.
  • However, this role places a greater emphasis on traditional channel management and project execution, rather than brand management or digital marketing.
  • Career progression in this role may lead to a regional or global marketing position within PZ Cussons.

ASSUMPTION: Applicants should research similar roles within the FMCG industry to better understand the market and competitive landscape. This will help them tailor their application and interview responses to highlight their unique qualifications and fit for this role.

πŸ“ Sample Projects

  • Developing and implementing a new channel strategy for a key brand, resulting in a 15% increase in sales within the first six months
  • Leading a cross-functional team to launch a new product line, achieving 95% on-time delivery and 98% customer satisfaction
  • Conducting a comprehensive analysis of channel performance and providing data-driven recommendations to improve profitability

ASSUMPTION: The sample projects listed reflect the role's focus on channel strategy, project leadership, and cross-functional collaboration. Applicants should be prepared to discuss their past experiences and accomplishments in these areas during the interview process.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the marketing department?
  • How does PZ Cussons support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 90 days?
  • How does PZ Cussons measure the success of its channel strategies and project initiatives?
  • What is the company's approach to work-life balance, and how is it supported within the marketing department?

ASSUMPTION: The key questions listed are designed to provide applicants with a better understanding of the role, the team, and the company culture. Applicants should use these questions to demonstrate their interest in the role and their fit with the company's values and work style.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare examples of your past achievements in channel management, project leadership, and cross-functional collaboration.
  • Research PZ Cussons' brands and products to demonstrate your understanding of the company and its mission.
  • Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.