📌 Core Information
🔹 Job Title: Senior Director, Communications
🔹 Company: CoinFlip
🔹 Location: Chicago, IL, USA
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: April 30, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading and elevating CoinFlip’s strategic communications function
- Managing the Corporate Communications Manager and team goals
- Developing and executing comprehensive communications plans
- Ensuring message alignment across all internal and external channels
- Providing executive-level counsel on communications, branding, and reputation management
ASSUMPTION: This role requires a strategic thinker with strong leadership skills and experience in managing teams to drive successful communication strategies.
📋 Key Responsibilities
✅ Lead strategy for communication team and oversee team goals, timelines, and execution
✅ Develop and manage an integrated communications strategy with measurable objectives
✅ Ensure consistency of CoinFlip’s brand narrative and voice across all platforms
✅ Provide executive-level counsel on communications, branding, and reputation management
✅ Guide communication strategies for major initiatives, campaigns, and milestones
✅ Oversee execution across earned media, publications, research, and editorial verticals
✅ Build strong internal partnerships with leadership, departments, and project teams
✅ Represent the department at leadership meetings, legislative hearings, and industry events
✅ Manage the Corporate Communications Manager and others, while fostering a collaborative and high-performing culture
✅ Other duties as assigned
ASSUMPTION: This role involves a high level of responsibility and requires strong leadership, strategic thinking, and excellent communication skills.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: 10+ years of strategic communications experience, including 3+ years leading teams in a complex organizational setting
Required Skills:
- Proven track record of developing and executing effective communication strategies
- Previous experience as a company spokesperson (preferred)
- Experience in media relations
- Experience in team development, cross-functional collaboration
- Deep understanding of brand voice, strategic messaging, and stakeholder engagement
- Exceptional verbal and written communication skills
Preferred Skills:
- Familiarity with cryptocurrency, blockchain, or fintech sectors
- General passion for digital innovation and financial technology
- Prior experience in highly regulated industry
ASSUMPTION: Given the nature of the role, candidates should have a strong background in strategic communications and leadership experience.
💰 Compensation & Benefits
Salary Range: $135,000 - $190,000 USD
Benefits:
- Competitive health, dental, and vision insurance plans through BlueCross BlueShield (employer subsidized)
- Generous retirement savings plan with company match up to 4%
- Performance-based bonuses
- Paid time off
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The benefits package is competitive and includes health insurance, retirement savings, bonuses, and paid time off.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically focused on cryptocurrency and digital currency platforms
Company Size: 201-500 employees, which means a mid-sized company structure with opportunities for growth and impact
Founded: 2015, with a history of rapid growth and success in the cryptocurrency industry
Company Description:
- Operates the world's largest network of cryptocurrency ATMs by transaction volume, with over 5,500 kiosks across multiple countries
- Offers CoinFlip Preferred, a personalized over-the-counter service for investors
- Launched CoinFlip Ventures, an investment group supporting early-stage crypto and web3 projects
- Provides the CoinFlip Crypto Wallet, a self-custodial cryptocurrency wallet for iOS and Android devices
Company Specialties:
- bitcoin
- ethereum
- blockchain
- cryptocurrency
- litecoin
- dogecoin
- BNB
- dash
- stellar lumens
- USDC
- chainlink
- cryptocurrency regulations
- fintech
- and finance
Company Website: www.CoinFlip.tech
ASSUMPTION: CoinFlip is a well-established and rapidly growing company in the cryptocurrency industry, with a strong focus on providing accessible and secure digital currency services to consumers.
📊 Role Analysis
Career Level: Senior leadership role, reporting directly to the executive team
Reporting Structure: This role will manage the Corporate Communications Manager and other team members
Work Arrangement: On-site, with the opportunity to work from the Chicago headquarters
Growth Opportunities:
- Potential to grow within the communications department or across other functions within the company
- Opportunity to shape the company's communication strategy and brand narrative
- Chance to work on high-impact projects and initiatives in the rapidly evolving cryptocurrency industry
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a substantial impact on the company's communication strategy and brand.
🌍 Location & Work Environment
Office Type: On-site, with a collaborative and positive working environment
Office Location(s): Chicago, IL, USA
Geographic Context:
- Chicago is a major city with a diverse population and a thriving tech industry
- The city offers a range of cultural, entertainment, and recreational opportunities
- Chicago has a humid continental climate, with warm summers and cold, snowy winters
Work Schedule: Full-time, with the opportunity for flexible hours and remote work arrangements (as determined by the company)
ASSUMPTION: The on-site work environment at CoinFlip's Chicago headquarters is collaborative and positive, with opportunities for growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the executive team
- Background check and reference checks
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and strategic thinking
- Leadership and team management experience
- Understanding of the cryptocurrency industry and CoinFlip's business
- Alignment with CoinFlip's company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your leadership, communication, and problem-solving skills
- Research CoinFlip's business, industry, and competitors to demonstrate your understanding of the company and its market position
ATS Keywords: Strategic Communications, Team Leadership, Media Relations, Brand Management, Stakeholder Engagement, Verbal Communication, Written Communication, Cross-Functional Collaboration, Messaging Strategy, Reputation Management, Campaign Management, Internal Partnerships, Executive Counsel, Dynamic Environment, Digital Innovation, Financial Technology
ASSUMPTION: The application process for this role will involve several stages, including an online application, phone or video screen, and in-person or virtual interviews with the hiring manager and executive team.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Communication and project management tools (e.g., Slack, Asana, Trello)
- Cryptocurrency and blockchain-related tools and platforms (e.g., Coinbase, Blockchain.info, Etherscan)
ASSUMPTION: This role may require the use of various communication, project management, and cryptocurrency-related tools and platforms to effectively manage the communications team and execute strategic communication plans.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Customer-centricity
- Collaboration
- Integrity
- Accountability
Work Style:
- Fast-paced and dynamic environment
- Collaborative and team-oriented culture
- Focus on results and impact
- Opportunities for growth and development
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic environment?
- Are you a strong communicator with excellent verbal and written skills?
- Do you have experience managing teams and driving strategic communication plans?
- Are you passionate about digital innovation and financial technology?
ASSUMPTION: Candidates should assess their fit with CoinFlip's company values and work style to ensure a successful and fulfilling career in this role.
⚠️ Potential Challenges
- Managing a team in a fast-paced, dynamic environment
- Developing and executing effective communication strategies in a rapidly evolving industry
- Balancing the needs and priorities of various stakeholders, including leadership, departments, and project teams
- Adapting to changes in the cryptocurrency market and regulatory landscape
ASSUMPTION: This role presents unique challenges and opportunities for growth and development in the fast-paced and dynamic cryptocurrency industry.
📈 Similar Roles Comparison
- This role is similar to other senior communications roles in the cryptocurrency and fintech industries, but with a focus on leading a team and driving strategic communication plans
- CoinFlip's mid-sized company structure offers opportunities for growth and impact that may not be available in larger organizations
- This role may provide a stepping stone to other leadership or executive positions within the company or the broader cryptocurrency industry
ASSUMPTION: Candidates should consider the unique aspects of this role and how it compares to similar roles in the cryptocurrency and fintech industries to determine if it is the right fit for their career goals and aspirations.
📝 Sample Projects
- Developing and executing a comprehensive communication plan for a major cryptocurrency ATM deployment
- Managing a team to create and distribute press releases, media alerts, and other communication materials for key company announcements
- Collaborating with leadership and other departments to create and implement internal communication strategies that drive employee engagement and alignment
ASSUMPTION: These sample projects illustrate the types of strategic communication initiatives and team management responsibilities that this role may involve.
❓ Key Questions to Ask During Interview
- Can you describe the company's long-term vision for its communication strategy and how this role fits into that vision?
- How does the company support the professional development and growth of its communications team members?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does the company approach collaboration and communication across different departments and functions?
- What are the biggest challenges facing the company's communication strategy, and how can this role help address them?
ASSUMPTION: Asking these questions will help candidates better understand the role, the company's communication strategy, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://coinflip.wd5.myworkdayjobs.com/Coinflip_External/job/Chicago-IL-USA/Senior-Director--Communications_JR100201
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your leadership, communication, and problem-solving skills
- Research CoinFlip's business, industry, and competitors to demonstrate your understanding of the company and its market position
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
