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Senior Growth Consultant - CRM & Retention (m/f/d)

Phiture
Full-time
Remote
Worldwide

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Growth Consultant - CRM & Retention (m/f/d)

πŸ”Ή Company: Phiture

πŸ”Ή Location: Remote in Europe

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Business Consulting and Services

πŸ”Ή Date Posted: 2025-07-11

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote OK (Unlimited remote work within EMEA region)

πŸš€ Job Overview

Key aspects of this role include:

  • Driving mobile app growth and retention for multiple clients
  • Utilizing mobile analytics tools for user funnels and behavioral analysis
  • Crafting impactful campaigns and leading CRM experiments
  • Collaborating closely with clients for A/B testing and analysis
  • Optimizing and automating growth processes

ASSUMPTION: This role requires a high level of strategic thinking, creativity, and analytical skills to drive impactful outcomes for clients.

πŸ“‹ Key Responsibilities

βœ… Work with a team of consultants on mobile app growth audits and CRM programs for multiple clients simultaneously

βœ… Organize and ensure smooth operations within the pod daily

βœ… Develop and refine strategies in collaboration with the Growth Lead

βœ… Lead regular client meetings, educating clients on strategies and ensuring all stakeholders are informed and aligned

βœ… Mentor and guide Marketing Managers, helping them develop expertise

βœ… Dive deep into monthly metrics, analyze trends, and identify areas of concern or opportunity

βœ… Collaborate with creative and analyst teams to ensure integrated campaign execution

βœ… Scope detailed CRM experiments to validate hypotheses that align closely with user psychology and usage habits

βœ… Help the team turn experiments into complex lifecycle flows using triggers and segmentations

βœ… Collaborate closely with the client to A/B test new ideas, measure, and analyze the results

βœ… Work with the Mobile Growth Stack and other relevant frameworks to help clients drive impact

βœ… Optimize and automate growth processes for clients and within the Phiture team itself

βœ… Stay updated on tools, technologies, and best practices within your channel of expertise

ASSUMPTION: This role involves a high degree of multitasking, prioritization, and strategic thinking to manage multiple client projects simultaneously.

🎯 Required Qualifications

Education: Not specified

Experience: 5+ years of experience in driving demonstrated impact with experiments or strategic initiatives in a product or marketing role

Required Skills:

  • Proficient in mobile analytics tools (e.g., Amplitude, Mixpanel, Looker, Periscope)
  • Experience with Braze
  • Keen interest in improving retention and engagement through marketing automation
  • Excellent organizational and prioritization skills
  • Ability to think strategically, creatively, and analytically
  • Excellent English skills – verbal and written

Preferred Skills:

  • ASO or performance marketing experience

ASSUMPTION: While not explicitly stated, a bachelor's degree in a relevant field is typically expected for this level of experience.

πŸ’° Compensation & Benefits

Salary Range: €60,000 - €90,000 per year (Estimated based on industry standards for a Senior role in Europe)

Benefits:

  • Unlimited remote work within EMEA region and up to 90 days of international remote work per year
  • Quarterly bonus scheme and share in the company's financial success
  • Full and free mental health support from licensed therapists through Oliva
  • Regular team events and an all-expenses-paid company offsite once a year
  • A yearly €1,000 budget for personal development
  • 10 learning hours a month for personal and professional growth during working hours
  • Flexible working hours
  • Up to 30 days of paid vacation per year
  • An individual career roadmap and personal development plan
  • A flexible working space at the headquarters in Berlin
  • Onboarding package including branded Phiture gear and a company MacBook
  • A monthly remote work cash allowance and your own monitor and desk chair
  • Birthday, anniversary, and seasonal gifts from responsibly sourced local businesses

ASSUMPTION: The salary range is estimated based on industry standards for a Senior role in Europe. Actual salary may vary based on individual qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Business Consulting and Services, focusing on mobile growth strategies for leading apps

Company Size: 51-200 employees, offering a mid-sized company culture with opportunities for growth and collaboration

Founded: 2016, with a history of working with high-profile clients and winning multiple awards

Company Description:

  • Phiture is a multi-award-winning mobile growth consultancy working with the teams behind leading apps
  • Using the company’s industry-acclaimed Mobile Growth Stack as a strategic framework, Phiture offers 5 key services: App Store Optimization, Performance Marketing, Retention/CRM, Growth Consulting, and Subscription Revenue Optimization
  • Phiture equips product and marketing teams with the skills and knowledge they need to grow apps – or simply manages it for them

Company Specialties:

  • Mobile growth
  • App Store Optimization (ASO)
  • Mobile marketing automation
  • Retention and CRM
  • Subscription optimization
  • Performance marketing
  • User acquisition
  • App marketing
  • Google App Campaigns
  • Conversion rate optimization
  • Facebook ads and Snapchat ads

Company Website: phiture.com

ASSUMPTION: Phiture's focus on mobile growth and its work with leading apps make it an attractive option for professionals looking to gain experience in this field.

πŸ“Š Role Analysis

Career Level: Senior, indicating a high level of responsibility and strategic decision-making

Reporting Structure: This role involves leading a team of consultants and mentoring Marketing Managers, suggesting a mid-level management position

Work Arrangement: Remote OK, with unlimited remote work within the EMEA region and up to 90 days of international remote work per year

Growth Opportunities:

  • Mentoring and guiding Marketing Managers, providing opportunities for professional development
  • Working with a diverse range of clients, exposing the candidate to various industries and challenges
  • Collaborating with cross-functional teams, offering insights into different aspects of the business

ASSUMPTION: This role offers significant growth opportunities, both in terms of professional development and exposure to diverse projects and clients.

🌍 Location & Work Environment

Office Type: Remote, with the option to use a flexible working space at the headquarters in Berlin

Office Location(s): Berlin, New York, London, Barcelona

Geographic Context:

  • Remote work allows for a flexible work-life balance and the ability to work from various locations within the EMEA region
  • Phiture's global presence offers opportunities to work with international clients and teams
  • The company's headquarters in Berlin provides a vibrant and dynamic work environment

Work Schedule: Flexible working hours, allowing for a balance between work and personal responsibilities

ASSUMPTION: The remote work arrangement and flexible working hours provide candidates with a high degree of autonomy and work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Technical assessment or case study
  • Final round interviews with relevant stakeholders

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Analytical skills and data-driven decision-making
  • Communication and presentation skills
  • Cultural fit and alignment with Phiture's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences that match the job requirements
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and strategic thinking
  • Research Phiture's clients and industry to demonstrate your understanding of the role and the company's focus

ATS Keywords: Mobile Growth, CRM, Retention, A/B Testing, Data Insights, Marketing Automation, Strategic Thinking, Analytics, Braze, Amplitude, Mixpanel, Looker, Periscope

ASSUMPTION: Phiture's interview process is designed to assess the candidate's strategic thinking, analytical skills, and cultural fit, with a focus on problem-solving and data-driven decision-making.

πŸ› οΈ Tools & Technologies

  • Braze
  • Amplitude
  • Mixpanel
  • Looker
  • Periscope
  • Mobile Growth Stack

ASSUMPTION: Proficiency in these tools and technologies is essential for success in this role, as they are used daily to drive impactful outcomes for clients.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Data-driven decision-making
  • Continuous learning and improvement
  • Collaboration and teamwork
  • Integrity and transparency
  • Innovation and creativity

Work Style:

  • Remote work and flexible hours
  • High degree of autonomy and responsibility
  • Fast-paced and dynamic environment
  • Focus on strategic thinking and problem-solving

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic environment with a high degree of autonomy and responsibility?
  • Are you comfortable working remotely and collaborating with international teams?
  • Do you have a strong strategic mindset and a data-driven approach to problem-solving?

ASSUMPTION: Phiture values candidates who are comfortable working remotely, thrive in a dynamic environment, and possess strong strategic and analytical skills.

⚠️ Potential Challenges

  • Managing multiple client projects simultaneously, requiring strong organizational and prioritization skills
  • Working with diverse clients, each with unique needs and expectations
  • Keeping up with the latest trends and best practices in mobile growth and retention strategies
  • Balancing remote work and maintaining effective communication with team members and clients

ASSUMPTION: These challenges require strong organizational skills, adaptability, and a strategic mindset to succeed in this role.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Senior Growth Consultant roles, this position offers a high degree of responsibility and strategic decision-making
  • Phiture's focus on mobile growth and its work with leading apps set it apart from other consultancies in this field
  • Career progression may involve moving into a management or leadership role within the company

ASSUMPTION: This role offers significant growth opportunities and a high level of responsibility, making it an attractive option for experienced professionals looking to advance their careers in mobile growth consulting.

πŸ“ Sample Projects

  • Developing and executing a comprehensive CRM strategy for a leading e-commerce app, driving a 20% increase in user retention
  • Conducting a mobile app growth audit for a gaming company, identifying key areas for improvement and implementing targeted campaigns to drive user acquisition and retention
  • Leading a team to optimize the subscription revenue model for a streaming service, resulting in a 15% increase in recurring revenue

ASSUMPTION: These sample projects demonstrate the strategic and analytical skills required to succeed in this role, as well as the impact that can be achieved through effective mobile growth strategies.

❓ Key Questions to Ask During Interview

  • Can you describe the typical workload and priorities for this role?
  • How does Phiture support the professional development of its employees?
  • What are the key challenges facing the company in the next 12-24 months, and how can this role contribute to addressing them?
  • How does Phiture measure the success of its mobile growth strategies, and what key performance indicators (KPIs) are most important for this role?
  • What opportunities are there for growth and advancement within the company?

ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and its long-term prospects, as well as their strategic thinking and problem-solving skills.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences that match the job requirements
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and strategic thinking
  • Research Phiture's clients and industry to demonstrate your understanding of the role and the company's focus
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.