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Senior Manager Brand & Creative

Backbase
Full-time
On-site
Amsterdam, Noord-Holland, Netherlands
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager Brand & Creative

πŸ”Ή Company: Backbase

πŸ”Ή Location: Amsterdam, Noord-Holland, Netherlands

πŸ”Ή Job Type: On-site, Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 26, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Defining and executing impactful brand strategy
  • Driving creative team to deliver excellent work that stands out
  • Collaborating across teams to embed brand principles in every touchpoint
  • Leading a small team of passionate creatives

ASSUMPTION: This role requires a strategic and creative thinker with proven experience in brand marketing and cross-functional campaign execution.

πŸ“‹ Key Responsibilities

βœ… Define and implement brand strategy, ensuring consistency and alignment with Backbase’s vision

βœ… Maintain and monitor adherence to Backbase brand identity, tone of voice, and visual expression across various channels

βœ… Support development of integrated best-in-class campaigns for demand generation and account-based marketing efforts

βœ… Support employer branding initiatives to attract top talent and promote employee engagement

βœ… Collaborate with marketing, product, and customer-facing teams to ensure brand consistency in all customer touchpoints

ASSUMPTION: This role involves a high degree of cross-functional collaboration and project management.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 8+ years of brand marketing experience in enterprise software, with deep affinity for the fintech domain

Required Skills:

  • Proven experience in executing brand strategies
  • Strong collaborative skills to work across departments
  • Strategic mindset, able to leverage research and insights
  • Excellent communication and project management skills

Preferred Skills:

  • Experience in employer branding
  • Fluency in multiple languages

ASSUMPTION: Candidates with experience in fintech and familiarity with the Backbase brand will have an advantage.

πŸ’° Compensation & Benefits

Salary Range: €80,000 - €120,000 per year (based on experience and industry standards for senior marketing roles in Amsterdam)

Benefits:

  • Competitive benefits package
  • Opportunities for professional development and growth
  • Dynamic and international work environment

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range is an estimate based on market research and may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Backbase operates in the competitive financial services industry, focusing on digital banking and fintech solutions.

Company Size: Backbase is a mid-sized company with 1,001-5,000 employees, providing a structured yet agile work environment.

Founded: Backbase was founded in 2003 and has since grown to become a global leader in AI-powered banking platforms.

Company Description:

  • Backbase is on a mission to put bankers back in the driver’s seat of the AI revolution
  • Offers the world’s first AI-powered Banking Platform, unifying all servicing and sales journeys into an integrated suite
  • Serves over 150 financial institutions worldwide, helping them modernize operations across various lines of business

Company Specialties:

  • Onboarding & Account Opening
  • Digital Banking
  • Digital Onboarding
  • Digital Lending
  • Loan Origination
  • Digital Investing
  • Core Modernization
  • Banking Modernization
  • Omni-channel Banking
  • Whitelabel Banking Platform
  • Journey Orchestration
  • Engagement Banking
  • Banking-as-a-Service
  • Banking Cloud

Company Website: www.backbase.com

ASSUMPTION: Backbase's focus on AI and digital transformation presents unique opportunities and challenges for marketing professionals.

πŸ“Š Role Analysis

Career Level: This role is a senior management position, reporting directly to the Chief Marketing Officer (CMO).

Reporting Structure: The Senior Manager Brand & Creative will lead a small team of creatives and collaborate with various marketing teams, as well as product and customer-facing departments.

Work Arrangement: This role is on-site, with the possibility of occasional hybrid work arrangements, depending on the company's policies and the candidate's needs.

Growth Opportunities:

  • Potential career progression into a director or VP role within the marketing department
  • Expanding the team and mentoring junior team members
  • Gaining experience in a fast-growing, international fintech company

ASSUMPTION: Backbase's rapid growth and expansion present numerous opportunities for career development and advancement.

🌍 Location & Work Environment

Office Type: Backbase's Amsterdam office is a modern, collaborative workspace with a dynamic and international atmosphere.

Office Location(s): Oosterdoksstraat 114, Amsterdam, Noord-Holland, Netherlands

Geographic Context:

  • Amsterdam is a vibrant, multicultural city with a thriving tech industry
  • The city offers a high quality of life, with numerous cultural attractions, parks, and recreational facilities
  • Amsterdam is well-connected by public transportation, making it easy to commute to the office

Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 5:30 PM, with a 30-minute lunch break.

ASSUMPTION: The work environment at Backbase is fast-paced, collaborative, and focused on driving innovation and growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the HR department
  • On-site or virtual interview with the hiring manager and team members
  • Final interview with the CMO or another senior leader

Key Assessment Areas:

  • Brand marketing expertise and strategic thinking
  • Creative direction and campaign development skills
  • Cross-functional collaboration and project management abilities
  • Alignment with Backbase's company culture and values

Application Tips:

  • Highlight relevant brand marketing experience and achievements in your resume
  • Tailor your cover letter to demonstrate your understanding of Backbase's mission and values
  • Prepare examples of successful brand campaigns you've led or contributed to
  • Research Backbase's competitors and market position to showcase your industry knowledge

ATS Keywords: Brand Marketing, Creative Direction, Cross-Functional Collaboration, Project Management, Strategic Thinking, Communication Skills, Demand Generation, Account-Based Marketing, Brand Strategy, Visual Consistency, Employer Branding, Campaign Development, Team Leadership, Research Utilization, Brand Integrity

ASSUMPTION: Backbase uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Microsoft Office Suite (Word, PowerPoint, Excel)
  • Project management tools (Asana, Trello, Jira)
  • Marketing automation and analytics tools (Marketo, Google Analytics)

ASSUMPTION: Familiarity with industry-standard creative and marketing tools is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovative
  • Collaborative
  • Agile
  • Accountable

Work Style:

  • Dynamic and fast-paced
  • Collaborative and cross-functional
  • Data-driven and results-oriented
  • Focused on driving growth and innovation

Self-Assessment Questions:

  • How do you align with Backbase's customer-centric approach to brand marketing?
  • Can you provide an example of a time when you drove innovation and growth through a brand campaign?
  • How do you ensure brand consistency and integrity across multiple touchpoints and teams?

ASSUMPTION: Backbase values candidates who are passionate about their work, collaborative, and committed to driving growth and innovation.

⚠️ Potential Challenges

  • Managing a team of creatives and ensuring brand consistency across various departments
  • Keeping up with the fast-paced and ever-evolving fintech industry
  • Balancing strategic brand development with day-to-day campaign execution
  • Adapting to Backbase's dynamic and sometimes unpredictable work environment

ASSUMPTION: These challenges present opportunities for growth and learning, as well as the chance to make a significant impact on Backbase's brand and success.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Brand Manager or Creative Director position in other companies, but with a stronger focus on cross-functional collaboration and driving growth in the fintech industry
  • Unlike other brand marketing roles, this position requires a deep understanding of the fintech domain and Backbase's unique value proposition
  • Career progression in this role could lead to a director or VP position within Backbase's marketing department or a similar role in another fast-growing fintech company

ASSUMPTION: While this role shares similarities with other brand marketing positions, its unique focus on the fintech industry and Backbase's specific needs set it apart.

πŸ“ Sample Projects

  • Developing and executing a comprehensive brand refresh campaign to align with Backbase's evolving product offerings and market position
  • Collaborating with the content marketing team to create a series of thought leadership articles and whitepapers that showcase Backbase's expertise in AI-powered banking
  • Partnering with the field marketing team to create engaging and on-brand event materials for industry conferences and trade shows

ASSUMPTION: These sample projects demonstrate the cross-functional nature of this role and the opportunity to make a significant impact on Backbase's brand and market presence.

❓ Key Questions to Ask During Interview

  • How does this role fit into Backbase's overall marketing strategy and growth plans?
  • Can you describe the team structure and dynamics within the marketing department?
  • What are the most significant challenges facing the brand team currently, and how can this role help address them?
  • How does Backbase support the professional development and growth of its employees?
  • What are the key performance indicators (KPIs) for success in this role, and how will my progress be measured?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to driving success for Backbase.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your brand marketing experience and achievements
  • Prepare examples of successful brand campaigns you've led or contributed to
  • Follow up with the Backbase HR department one week after submitting your application to confirm receipt and inquire about next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.