Senior Manager Communications

📌 Core Information

- Job Title: Senior Manager Communications
- Company: Quest Alliance
- Location: Bangalore, Karnataka, India
- Job Type: On-site, Full-time
- Category: Non-profit Organizations, Education
- Date Posted: May 19, 2025
- Experience Level: 5-10 years
- Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:
- Developing and implementing Quest Alliance's communications strategy and brand positioning
- Leading cross-functional teams to create compelling content and campaigns
- Managing event communications and campaigns
- Collaborating with program teams, leadership, design, and digital teams
- Ensuring alignment with organizational mission and impact

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to balance multiple projects and stakeholders.

📋 Key Responsibilities

✅ Strategic Communications & Brand Development
- Define, refine, and implement integrated brand and communications strategy
- Position Quest Alliance within the education and skilling ecosystem
- Develop cross-platform campaigns to build visibility, thought leadership, and engagement
- Measure communications effectiveness and make data-driven improvements
- Build and implement content strategies for various teams and programs

✅ Event Communications & Campaigns
- Lead end-to-end communications for key organizational events (e.g., Q2L, Annual Staff Meet, Funders’ Collaborative)
- Oversee pre-event promotion, branding, AV setup, live coverage, and post-event storytelling
- Manage vendors for design, production, and technical execution

✅ Team Leadership and Coordination
- Manage and mentor a team of Communications professionals
- Set performance goals, review progress, and mentor team towards professional growth
- Align content production with program needs and manage the communications calendar
- Coordinate recruitment, onboarding, and performance reviews for team members
- Regularly track and report communication performance
- Ensure timely documentation and internal reporting of communications outcomes
- Archive all communication materials and ensure compliance with branding guidelines

✅ Internal Communications and Cross-Functional Support
- Serve as the single point of contact (SPOC) for all program communication requirements
- Provide strategic communication inputs for Business Development, People, and Knowledge Hub teams
- Lead the content creation and dissemination for annual reports
- Ensure smooth coordination across social media, digital, design, and program teams

✅ Systems, Processes and Compliance
- Establish content creation workflows with clear briefs, timelines, and approvals
- Ensure adherence to brand, finance, and HR policies across communications deliverables
- Manage the communication budget and track spending

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.

🎯 Required Qualifications

- Education: Degree in Communications, Marketing, Journalism, or related field
- Experience: 7-10 years in strategic communications, brand management, or marketing
- Required Skills:
- Demonstrated ability to manage brand identity and integrated campaigns
- Strong editorial, visual storytelling, and content development skills
- Experience in team leadership, performance management, and mentorship
- Experience in event-based communications and campaign execution
- Background in education, development, or nonprofit sector preferred

Preferred Skills:
- Experience with content management systems (CMS)
- Familiarity with data analysis and reporting tools
- Knowledge of graphic design software (e.g., Adobe Creative Suite, Canva)

ASSUMPTION: Candidates with experience in the education or nonprofit sector may have a competitive advantage.

💰 Compensation & Benefits

- Salary Range: INR 1,20,000 - 1,50,000 per month (commensurate with experience)
- *ASSUMPTION:* The salary range is estimated based on industry standards for senior communications roles in Bangalore.

- Benefits:
- Competitive benefits package (not specified)
- Opportunity to work in a mission-driven organization

- Working Hours: Full-time, 40 hours per week
- *ASSUMPTION:* Working hours may vary based on project demands and event schedules.

📌 Applicant Insights

🔍 Company Context

- Industry: Non-profit Organizations, Education
- Company Size: 51-200 employees
- Founded: 2008 (estimated based on LinkedIn profile)
- Company Description: Quest Alliance focuses on research-led innovation and advocacy in education and vocational training using Information and Communication Technology (ICT). They provide children and youth with real-world skills and opportunities to build confidence in a fun and engaging way.
- Company Specialties: Education, youth empowerment, blended learning, research, advocacy

📊 Role Analysis

- Career Level: Senior Manager
- Reporting Structure: This role reports directly to the CEO and oversees a team of Communications professionals.
- Work Arrangement: On-site, full-time
- Growth Opportunities: Potential to grow within the organization as it expands its impact and programs.

ASSUMPTION: This role offers opportunities for professional growth and development within a dynamic and mission-driven organization.

🌍 Location & Work Environment

- Office Type: On-site, with a collaborative and mission-driven work environment
- Office Location: Bangalore, Karnataka, India
- Geographic Context: Bangalore is the capital of Karnataka and the Silicon Valley of India, offering a mix of traditional culture and modern technology.
- Work Schedule: Full-time, with potential flexibility for event-based work and project demands.

ASSUMPTION: Candidates should be comfortable working in an on-site environment and be prepared for occasional event-based work.

💼 Interview & Application Insights

- Typical Process: Online application, phone/ video screening, in-person interviews, and reference checks.
- Key Assessment Areas: Strategic thinking, communication skills, leadership potential, and cultural fit.
- Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills.
- Prepare examples of your strategic communications, brand development, and campaign management work.
- Research Quest Alliance's mission, values, and programs to demonstrate your enthusiasm and alignment with the organization.

🛠️ Tools & Technologies

- Content Management Systems (e.g., WordPress, Drupal)
- Graphic Design Software (e.g., Adobe Creative Suite, Canva)
- Project Management Tools (e.g., Asana, Trello)
- Data Analysis and Reporting Tools (e.g., Google Analytics, Tableau)

ASSUMPTION: Familiarity with these tools and technologies is preferred but not required; training will be provided as needed.

👔 Cultural Fit Considerations

- Company Values: Innovation, Impact, Integrity, Collaboration, and Learning
- Work Style: Collaborative, mission-driven, and data-informed
- Self-Assessment Questions:
- How do you align with Quest Alliance's values, particularly 'Impact' and 'Innovation'?
- How do you approach collaboration and teamwork in a mission-driven environment?
- How do you balance data-driven decision-making with creative storytelling?

ASSUMPTION: Candidates who demonstrate a strong fit with Quest Alliance's values and work style will be most successful in this role.

⚠️ Potential Challenges

- Managing multiple projects and stakeholders simultaneously
- Balancing strategic thinking with day-to-day content creation and management
- Working in a fast-paced, mission-driven environment with evolving priorities

ASSUMPTION: Candidates should be comfortable working in a dynamic environment and be able to adapt to changing priorities.

📈 Similar Roles Comparison

- Role Differences: This role focuses on strategic communications and brand development, while related roles may focus more on tactical execution or specific channels (e.g., social media, digital marketing).
- Industry-Specific Context: Non-profit organizations often have unique communications challenges and opportunities, requiring a balance of strategic thinking, creativity, and data-driven decision-making.
- Career Path Comparison: This role can serve as a stepping stone to director or vice president-level positions in communications, marketing, or brand management within non-profit organizations or related industries.

ASSUMPTION: Candidates should consider their long-term career goals and how this role can support their growth and development.

📝 Sample Projects

- Developing and implementing a comprehensive brand refresh for Quest Alliance
- Creating and executing a cross-platform campaign to raise awareness about a new program or initiative
- Managing event communications for Quest Alliance's annual flagship event, Quest2Learn (Q2L)
- Conducting a communications audit and developing recommendations for improvement

ASSUMPTION: These sample projects illustrate the strategic, creative, and tactical aspects of the role and provide insight into the types of initiatives the successful candidate may work on.

❓ Key Questions to Ask During Interview

- How does this role support Quest Alliance's overall mission and impact?
- What are the biggest communications challenges facing Quest Alliance, and how can this role address them?
- How does this role collaborate with other departments and teams within Quest Alliance?
- What opportunities are there for professional growth and development within this role and the organization?
- How does Quest Alliance measure the success of its communications efforts, and how can this role contribute to improving those metrics?

ASSUMPTION: These questions demonstrate a candidate's interest in the organization's mission, culture, and success, while also gathering information to make an informed decision about the role.

📌 Next Steps for Applicants

To apply for this position:
- Submit your application through [this link](https://questalliance.zohorecruit.com/jobs/Careers/583565000020449019/Senior-Manager-Communications)
- Tailor your resume and cover letter to highlight relevant experience and skills
- Prepare examples of your strategic communications, brand development, and campaign management work
- Research Quest Alliance's mission, values, and programs to demonstrate your enthusiasm and alignment with the organization
- Follow up with a polite email one week after submission to confirm receipt and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.