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Senior Manager, Lifecycle Marketing

Aceable
Full-time
On-site
Austin, Texas, United States
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Lifecycle Marketing

πŸ”Ή Company: Aceable

πŸ”Ή Location: Austin, TX

πŸ”Ή Job Type: Full-time, Hybrid

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 6, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site/Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Architecting and executing multichannel lifecycle marketing strategies
  • Leading and developing a team of lifecycle marketing specialists
  • Crafting high-impact, emotionally resonant messaging
  • Optimizing performance through experimentation and analysis

ASSUMPTION: This role requires a blend of creative thinking and technical sophistication, with a focus on driving business growth through customer engagement and retention.

πŸ“‹ Key Responsibilities

βœ… Own the full lifecycle marketing strategy across email, SMS, push notifications, and in-app messaging

βœ… Manage, mentor, and develop a team of lifecycle marketing specialists

βœ… Lead copywriting strategy and oversee the development of compelling, conversion-focused messaging

βœ… Develop automated, behavior-triggered flows and journey orchestration based on real-time data signals

βœ… Drive A/B and multivariate testing across all channels to optimize performance and unlock key learnings

βœ… Create segmentation strategies and personalized experiences to deepen user engagement

βœ… Collaborate cross-functionally to ensure messaging aligns with product usage, milestones, and customer goals

βœ… Analyze campaign performance using dashboards and reporting tools, delivering actionable insights

βœ… Design and execute messaging that guides customers through onboarding, engagement, feature adoption, and reactivation

βœ… Oversee message cadence and prioritization to reduce fatigue and maximize relevance

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and team management to create effective lifecycle marketing campaigns.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 6+ years in full-funnel customer journey lifecycle marketing or CRM, including hands-on experience with multichannel programs (email, SMS, push, in-app)

Required Skills:

  • Proven experience in lifecycle marketing and team management
  • Strong strategic and analytical mindset
  • Fluency with lifecycle tools and platforms (Iterable, Braze, HubSpot, OneSignal, etc.)
  • Deep understanding of segmentation, journey building, personalization, and behavioral triggers
  • Proven track record of improving customer conversion, retention, and engagement through marketing automation
  • Experience with mobile-first product experiences or app-based customer journeys
  • Strong written and visual communication skills

Preferred Skills:

  • Experience using AI-powered tools to accelerate content creation and streamline campaign workflows
  • Proficiency in scripting for dynamic content (e.g., Liquid)
  • Experience with prospect-based email and SMS campaigns
  • Familiarity with customer data platforms or real-time analytics tools

ASSUMPTION: Candidates should have a strong background in lifecycle marketing and team management, with a proven track record of driving results through data-driven strategies.

πŸ’° Compensation & Benefits

Salary Range: $126,750 - $150,000 per year

Benefits:

  • Competitive total rewards (base salary + bonus/stock options, if applicable)
  • 401k match
  • Robust medical, dental, and vision benefits
  • Generous paid time off programs + 19 paid holidays per year
  • Flexible work schedule
  • Wellness programs
  • Free parking
  • Weekly lunch, a fully stocked fridge, and plentiful snacks
  • Company events and activities (holiday events, happy hours, volunteering)
  • #PursueGrowth Reimbursement ($600 per year for full-time employees)
  • Free Roadside Assistance subscription

Working Hours: Full-time, 40 hours per week (with flexibility for hybrid work arrangement)

ASSUMPTION: The salary range is based on industry standards for a senior-level marketing role in Austin, TX, with consideration for the required experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: E-Learning Providers

Company Size: 201-500 employees

Founded: 2012

Company Description:

  • Built by former teachers, NASA engineers, and those passionate about education
  • Offers affordable, engaging, and convenient online courses across mobile devices
  • Expanded into real estate education, healthcare education, and mortgage and home insurance
  • Serves hundreds of thousands of students per month

Company Specialties:

  • Real estate and drivers ed

Company Website: http://www.aceable.com

ASSUMPTION: Aceable is a growing e-learning company with a strong focus on customer engagement and satisfaction.

πŸ“Š Role Analysis

Career Level: Senior Manager

Reporting Structure: This role will manage a team of lifecycle marketing specialists and collaborate with various departments, including Marketing, Product, Engineering, Business Intelligence, and Design.

Work Arrangement: Hybrid (flexible work schedule with a mix of on-site and remote work)

Growth Opportunities:

  • Potential to grow within the marketing department or across other teams as the company expands
  • Opportunities to mentor and develop team members
  • Chance to make a significant impact on the company's growth and customer engagement

ASSUMPTION: This role offers a unique opportunity to lead a team and drive strategic initiatives that impact the company's bottom line.

🌍 Location & Work Environment

Office Type: Downtown Austin office with free parking

Office Location(s): 610 W 5th St, Suite 603, Austin, Texas 78701, US

Geographic Context:

  • Austin, TX, is known for its vibrant culture, tech industry, and high quality of life
  • The office is located in the heart of downtown Austin, with plenty to do and see nearby
  • Aceable offers a flexible work schedule, allowing employees to balance work and personal life

Work Schedule: Full-time, 40 hours per week (with flexibility for hybrid work arrangement)

ASSUMPTION: The office environment is collaborative and supportive, with a focus on work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • In-depth interview with the marketing team
  • Final interview with the CEO or another senior leader

Key Assessment Areas:

  • Strategic thinking and analytical skills
  • Communication and presentation skills
  • Cultural fit and alignment with company values
  • Technical proficiency in lifecycle marketing tools and platforms

Application Tips:

  • Highlight relevant experience and achievements in lifecycle marketing and team management
  • Tailor your resume and cover letter to emphasize your fit for this role and the company's mission
  • Prepare examples of successful lifecycle marketing campaigns you've led and the results you've achieved

ATS Keywords: Lifecycle Marketing, CRM, Email Marketing, SMS Marketing, Push Notifications, In-App Messaging, Data Analysis, A/B Testing, Segmentation, Personalization, Behavioral Triggers, Marketing Automation, Team Management

ASSUMPTION: The interview process will focus on assessing the candidate's strategic thinking, technical skills, and cultural fit for the role and the company.

πŸ› οΈ Tools & Technologies

  • Lifecycle marketing tools and platforms (Iterable, Braze, HubSpot, OneSignal, etc.)
  • Data analysis and reporting tools (e.g., Google Analytics, Tableau)
  • Project management tools (e.g., Asana, Trello)
  • Collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Candidates should be comfortable using a variety of tools and platforms to execute lifecycle marketing campaigns and analyze performance.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Empowering people to learn
  • Big ideas and even bigger hearts
  • Work hard, play hard, and make a difference

Work Style:

  • Collaborative and supportive team environment
  • Focus on work-life balance
  • Data-driven decision-making

Self-Assessment Questions:

  • Do you have a passion for empowering people to learn and making education accessible?
  • Are you comfortable working in a collaborative, data-driven environment?
  • Do you thrive in a role that requires both strategic thinking and hands-on execution?

ASSUMPTION: Aceable values candidates who are passionate about their mission, collaborative, and data-driven in their approach to work.

⚠️ Potential Challenges

  • Managing a team remotely or in a hybrid work environment
  • Balancing strategic planning with hands-on execution
  • Keeping up with the latest trends and best practices in lifecycle marketing
  • Ensuring consistent messaging and branding across multiple channels

ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Marketing Manager or Senior CRM Manager position, but with a focus on lifecycle marketing and customer engagement
  • Industry-specific context: E-learning providers face unique challenges in customer acquisition, retention, and engagement
  • Career path comparison: This role can lead to senior marketing leadership positions, such as VP of Marketing or Chief Marketing Officer

ASSUMPTION: While this role shares similarities with other senior marketing positions, it requires a unique blend of skills and experience in lifecycle marketing and customer engagement.

πŸ“ Sample Projects

  • Developing and executing a multichannel campaign to improve customer onboarding and engagement
  • Optimizing segmentation strategies to increase customer retention and lifetime value
  • Collaborating with product and design teams to create in-product messaging that drives feature adoption and customer success

ASSUMPTION: These sample projects illustrate the strategic and hands-on nature of the role, as well as the importance of collaboration with other departments.

❓ Key Questions to Ask During Interview

  • How does Aceable approach customer segmentation and personalization in lifecycle marketing campaigns?
  • Can you describe the team structure and dynamics within the marketing department?
  • How does Aceable foster a culture of collaboration and innovation in the workplace?
  • What opportunities are there for professional growth and development within the marketing department and the company as a whole?
  • How does Aceable balance work-life balance with the demands of a growing e-learning company?

ASSUMPTION: These questions will help candidates better understand the role, the team, and the company culture, as well as the opportunities for professional growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of successful lifecycle marketing campaigns you've led and the results you've achieved
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.