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Senior Marketing Operations Specialist

Protolabs
Full-time
On-site
Maple Plain, Minnesota, United States
βš™οΈ Marketing Operations

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Marketing Operations Specialist

πŸ”Ή Company: Protolabs

πŸ”Ή Location: Maple Plain, Minnesota, United States

πŸ”Ή Job Type: Full-time, Hybrid (On-site Tue & Wed)

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 14, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading marketing operational excellence by setting up, executing, and optimizing marketing campaigns in Pardot
  • Collaborating cross-functionally to ensure data integrity and robust reporting
  • Managing marketing tools, campaign data, automation processes, and system integration
  • Serving as the channel owner for email marketing and proactively providing solutions for campaign effectiveness

ASSUMPTION: This role requires a high level of proficiency in marketing automation tools, particularly Pardot, and strong analytical skills to interpret data and generate actionable insights.

πŸ“‹ Key Responsibilities

βœ… Collaborate with cross-functional marketing teams to coordinate, execute, and test campaigns across diverse channels

βœ… Oversee marketing tools, campaign data, automation processes, and system integration

βœ… Utilize Pardot as the core β€œmarketing engine” to manage customer journeys, send emails, build workflows, nurture leads, and convert marketing data into valuable insights

βœ… Implement marketing campaign plans, including refining segmentation and targeting strategies

βœ… Maintain and enhance marketing data quality by collecting, cleansing, organizing customer lists, and advocating for high data standards

βœ… Develop insightful reports and dashboards to guide discussions with sales, service line, and marketing teams about demand progression and key marketing projects

βœ… Monitor and analyze campaign performance metrics, making data-driven adjustments to enhance effectiveness

βœ… Ensure a seamless handoff of leads to sales teams, troubleshoot technical issues, and maintain data accuracy within the marketing automation system

βœ… Collaborate with the internal marketing team on enhancement requests; partner with CRM and sales operations teams on system bugs and functionality improvements and communicate updates to stakeholders

βœ… Engage with global partners to assess and optimize our existing marketing tech stack, explore and experiment with new tools, and assist with execution as needed

βœ… Serve as channel owner for email marketing and proactively provide solutions for campaign effectiveness

βœ… Identify and implement opportunities to automate marketing processes

βœ… Perform other related duties as assigned

ASSUMPTION: This role requires a proactive, detail-oriented, collaborative, and solution-driven individual who thrives in a fast-paced work environment.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent

Experience: Minimum of 5 years in a marketing operations role, at least 2 years within a B2B environment

Required Skills:

  • Strong proficiency in Pardot, Salesforce, and their ecosystems
  • Familiarity with Monday.com
  • Experience with marketing automation and email software (Pardot required, other marketing automation platforms like HubSpot, Marketo, etc. a bonus)
  • Advanced reporting skills and proficiency in Excel
  • Self-starter with a passion for learning new technologies and developing subject matter expertise
  • Eager to tackle new challenges and grow professionally
  • Ability to discern when to escalate problems to leadership and when to implement solutions independently
  • Strong analytical skills to interpret data and generate actionable insights
  • Able to work independently with outstanding communication and project management capabilities
  • Detail-oriented, self-reliant, and process-driven
  • Solid understanding of marketing and sales funnels to enhance team discussions, cross-department collaboration, and projects

Preferred Skills:

  • Experience with other marketing automation platforms like HubSpot, Marketo, etc.

ASSUMPTION: Candidates with a proven track record in marketing operations and a strong understanding of marketing and sales funnels will be highly competitive for this role.

πŸ’° Compensation & Benefits

Salary Range: $85,700 - $128,500 a year

Benefits:

  • Health Insurance: Traditional OR High Deductible plan
  • Flexible Spending Accounts
  • Health Savings Account (including employer contributions)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid caregiver leave
  • PTO + Holiday Pay + Volunteer Hours
  • 401k with company match and immediate vest
  • Employee Stock Purchase Program with a 15% discount
  • And More!

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Senior Marketing Operations Specialist role. The actual pay offered may vary depending on various factors, including job function, work experience, specialized skills, training, education, and certifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Protolabs is a leading digital manufacturing company, specializing in rapid prototyping and on-demand manufacturing services. They offer a wide range of services, including injection molding, CNC machining, 3D printing, and sheet metal fabrication.

Company Size: Protolabs is a mid-sized company with approximately 1,000-5,000 employees globally.

Founded: Protolabs was founded in 1999 and is headquartered in Maple Plain, Minnesota, United States.

Company Description:

  • Protolabs is committed to providing fast, high-quality manufacturing services to help customers bring new and innovative products to market quickly and cost-effectively.
  • The company's proprietary software and automated systems enable it to offer quick turnaround times and competitive pricing.
  • Protolabs serves a diverse range of industries, including aerospace, automotive, medical, and consumer goods.

Company Specialties:

  • Injection molding
  • 3D printing
  • CNC machining
  • Low-volume production
  • Digital manufacturing
  • On-demand manufacturing
  • Stereolithography
  • Direct metal laser sintering
  • Plastic Injection Molding
  • Rapid prototyping
  • Sheet metal fabrication
  • Multi Jet Fusion
  • PolyJet

Company Website: http://www.protolabs.com

ASSUMPTION: Protolabs' focus on digital manufacturing and commitment to quick turnaround times make it an attractive employer for candidates interested in fast-paced, innovative environments.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position, requiring a high level of expertise and experience in marketing operations.

Reporting Structure: The Senior Marketing Operations Specialist will report directly to the Marketing Operations Manager and collaborate with various cross-functional teams, including marketing, sales, and IT.

Work Arrangement: This is a hybrid role, requiring on-site presence in Maple Plain, Minnesota on Tuesdays and Wednesdays.

Growth Opportunities:

  • Protolabs offers opportunities for professional growth and development within its marketing and operations teams.
  • The company's commitment to innovation and continuous improvement creates an environment where employees can learn and advance their careers.
  • Protolabs' global presence provides opportunities for international assignments and exposure to diverse markets.

ASSUMPTION: Candidates interested in long-term career growth and development within a dynamic, innovative company will find Protolabs an attractive employer.

🌍 Location & Work Environment

Office Type: Protolabs' Maple Plain, Minnesota office is a modern, collaborative workspace designed to facilitate teamwork and innovation.

Office Location(s): 5540 Pioneer Creek Drive, Maple Plain, MN 55359, US

Geographic Context:

  • Maple Plain is a small city located approximately 30 miles west of Minneapolis, Minnesota.
  • The area offers a mix of urban and rural living, with easy access to outdoor recreation and cultural attractions.
  • Minneapolis-St. Paul is the 16th-largest metropolitan area in the United States, providing ample opportunities for professional networking and growth.

Work Schedule: Full-time, typically 40 hours per week, with flexible hours and remote work options available.

ASSUMPTION: Candidates who enjoy a blend of urban and rural living, with access to outdoor recreation and cultural attractions, will find Maple Plain an appealing location.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR team
  • In-depth interview with the hiring manager and/or team members
  • Background check and reference checks
  • Final interview with senior leadership

Key Assessment Areas:

  • Marketing automation and email software proficiency
  • Data analysis and reporting skills
  • Problem-solving and troubleshooting abilities
  • Collaboration and communication skills
  • Understanding of marketing and sales funnels

Application Tips:

  • Highlight relevant marketing operations experience and achievements in your resume
  • Tailor your cover letter to emphasize your fit for the role and enthusiasm for Protolabs' mission
  • Prepare for behavioral and situational interview questions focused on problem-solving, collaboration, and data-driven decision-making
  • Research Protolabs' industry and competitors to demonstrate your understanding of the digital manufacturing landscape

ATS Keywords: Marketing Operations, Pardot, Salesforce, Data Integrity, Campaign Management, Email Marketing, Reporting Skills, Analytical Skills, Project Management, Collaboration, Automation Processes, CRM, Segmentation, Lead Nurturing, Problem Solving, Detail-Oriented

ASSUMPTION: Candidates who tailor their application materials and prepare thoroughly for the interview process will have a stronger chance of success in securing this role.

πŸ› οΈ Tools & Technologies

  • Pardot
  • Salesforce
  • Monday.com
  • Excel
  • Other marketing automation and email software (HubSpot, Marketo, etc.)

ASSUMPTION: Proficiency in the listed tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer Focus
  • Quality
  • Speed
  • Collaboration
  • Integrity

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Data-driven and analytical
  • Problem-solving and solution-driven
  • Continuous learning and improvement

Self-Assessment Questions:

  • Do you thrive in fast-paced, dynamic environments?
  • Are you comfortable working with data and using it to drive decision-making?
  • Do you enjoy collaborating with cross-functional teams to achieve common goals?
  • Are you proactive and self-reliant, with a strong attention to detail?
  • Do you have a growth mindset and a passion for learning new technologies?

ASSUMPTION: Candidates who align with Protolabs' values and work style will be more likely to succeed and find fulfillment in this role.

⚠️ Potential Challenges

  • Managing multiple marketing automation tools and processes simultaneously
  • Balancing data-driven decision-making with creative marketing strategies
  • Collaborating effectively with remote team members and stakeholders
  • Keeping up with the latest marketing automation trends and best practices

ASSUMPTION: Candidates who are proactive, adaptable, and comfortable working in a fast-paced environment will be better equipped to handle these potential challenges.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing operations roles, this position places a greater emphasis on data analysis and reporting, as well as collaboration with cross-functional teams
  • Protolabs' focus on digital manufacturing sets it apart from other companies in the industry, offering unique opportunities for growth and innovation
  • Career paths within Protolabs may differ from those in more traditional marketing or manufacturing companies, providing unique growth opportunities for candidates interested in digital manufacturing

ASSUMPTION: Candidates who understand the unique aspects of Protolabs' business model and industry focus will be better equipped to succeed in this role and capitalize on its growth opportunities.

πŸ“ Sample Projects

  • Developing and implementing a new lead scoring model to improve marketing and sales alignment
  • Optimizing email marketing campaigns to improve open rates and click-through rates
  • Streamlining marketing automation processes to improve efficiency and reduce manual effort

ASSUMPTION: These sample projects illustrate the types of initiatives a Senior Marketing Operations Specialist might undertake to enhance marketing effectiveness and drive business growth.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the marketing department?
  • How does Protolabs support the professional development and growth of its marketing operations team members?
  • What are the most significant challenges facing the marketing department currently, and how can this role contribute to addressing them?
  • How does Protolabs measure the success of its marketing campaigns, and what key performance indicators (KPIs) are most important to track?
  • What opportunities exist for collaboration with other departments, such as sales or product development, to enhance marketing effectiveness and drive business growth?

ASSUMPTION: Asking insightful questions during the interview process demonstrates your interest in the role and provides valuable information to help you make an informed decision about your career.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant marketing operations experience and skills
  • Write a cover letter that emphasizes your fit for the role and enthusiasm for Protolabs' mission
  • Prepare for behavioral and situational interview questions focused on problem-solving, collaboration, and data-driven decision-making
  • Research Protolabs' industry and competitors to demonstrate your understanding of the digital manufacturing landscape
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.