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Senior Paid Social Manager

Jellyfish
Full-time
On-site
Durban, KwaZulu-Natal, South Africa
🎯 Performance Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Paid Social Manager

πŸ”Ή Company: Jellyfish

πŸ”Ή Location: Durban, KwaZulu-Natal, South Africa

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Advertising Services

πŸ”Ή Date Posted: 2025-05-09

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (up to 60% remote work)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing daily operations of a portfolio of accounts, ensuring optimizations and reporting are effectively implemented.
  • Establishing and maintaining client relationships, providing valuable insights, optimizations, and testing opportunities.
  • Leading weekly team statuses, delegating tasks and deadlines, and contributing to internal leadership projects.
  • Supporting team leadership in promoting important process implementation.
  • Keeping ahead of industry trends and sharing best practices and new opportunities with the team.

ASSUMPTION: This role requires a balance of strategic thinking, client management, and hands-on campaign management skills. The ideal candidate will have a proven track record in paid social platforms and be comfortable working in a fast-paced, dynamic environment.

πŸ“‹ Key Responsibilities

βœ… Manage daily operations of a portfolio of accounts, including pacing, QA, implementing optimizations, reporting, campaign set-up, and A/B testing.

βœ… Demonstrate an understanding of the book of business as it relates to paid social strategy and collaborate with the client Strategy and Media Planning team in leading media plans and roadmap development.

βœ… Establish client relationships and provide valuable insights, optimizations, and testing opportunities.

βœ… Lead weekly team statuses, delegate tasks and deadlines to other team members, and contribute to internal leadership projects.

βœ… Support team leadership in promoting important process implementation.

βœ… Keep ahead of industry trends and work with the Paid Social Director in sharing best practices and new opportunities with the team.

βœ… Retain and grow client revenue to achieve company and team goals by bringing new ideas and solutions to client relationships and presenting ongoing meetings.

βœ… Excel in coaching and retaining team members, developing their tactical and account management skills, including insight writing, and providing regular feedback during 1:1s.

βœ… Be an escalation point to resolve team and account issues.

βœ… Support the development and documentation of best practices for campaign management.

ASSUMPTION: The responsibilities listed above are not exhaustive and may evolve based on business needs and the candidate's skills and interests.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 5+ years of applied experience in Paid Social platforms, including Meta, LinkedIn, Snap, Pinterest, and TikTok. Knowledge in Campaign Manager 360.

Required Skills:

  • Proficient with G-Suite (Sheets, Slides, Docs) and streamline workflows
  • Precise during the QA process, campaign set-up, pacing, optimizations, A/B testing, insight-writing, and data pulling.
  • Great at structured working habits, with the ability to cope with competing demands and to autonomously manage tasks and plan in a highly efficient and effective manner.

Preferred Skills:

  • Experience with Google Marketing Platform
  • Fluency in additional languages

ASSUMPTION: While not explicitly stated, proficiency in additional languages may be beneficial for working with international clients or teams.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Senior Paid Social Manager role in South Africa, the estimated salary range is ZAR 600,000 - ZAR 800,000 per annum. This range may vary depending on the candidate's experience and skills.

Benefits:

  • Discretionary annual bonus scheme
  • Custom work environment with up to 60% remote work and flexible working hours between 8 am and 6:30 pm
  • Paid day for self-development (accumulated one day each month or 2 hours per week)
  • Access to LinkedIn Learning with unlimited online courses
  • Paid leave for primary and secondary caregivers (14 weeks and 4 weeks, respectively)
  • Course support for returning primary caregivers (ZAR 1,000 or equivalent)

Working Hours: Full-time position with flexible working hours between 8 am and 6:30 pm, with up to 60% remote work.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills. The benefits listed are subject to change and may be influenced by the company's policies and the candidate's employment status.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Jellyfish operates in the Advertising Services industry, focusing on integrated digital marketing solutions for progressive brands.

Company Size: Jellyfish has 1,001-5,000 employees globally, providing a large and diverse work environment with ample opportunities for growth and collaboration.

Founded: Jellyfish was founded in 2005 and has since grown into a global digital marketing agency with offices in multiple countries.

Company Description:

  • Jellyfish is an integrated global digital marketing business, reinventing marketing for progressive brands.
  • Powered by human genius, cutting-edge tech, and generative AI, Jellyfish creates campaigns that move at the speed of digital.
  • The company offers a range of services, including digital strategy, search, analytics, integrated campaign planning, design and build, creative, conversion optimization, training, video production and animation, paid media, email, organic social, and paid social.

Company Specialties:

  • Digital Strategy
  • Search
  • Analytics
  • Integrated Campaign Planning
  • Design & Build
  • Creative
  • Conversion Optimization
  • Training
  • Video Production & Animation
  • Paid Media
  • Email
  • Organic Social
  • Paid Social

Company Website: http://www.jellyfish.com

ASSUMPTION: Jellyfish's global presence and diverse service offerings provide candidates with opportunities to work on international projects and gain exposure to various aspects of digital marketing.

πŸ“Š Role Analysis

Career Level: This role is at the senior management level, requiring a high degree of expertise and experience in paid social platforms and client management.

Reporting Structure: The Senior Paid Social Manager reports directly to the Paid Social Director and may have team members reporting to them.

Work Arrangement: This role operates on a hybrid basis, with up to 60% remote work and flexible working hours between 8 am and 6:30 pm.

Growth Opportunities:

  • Progression to a leadership or director role within the Paid Social team or broader Global Paid Media capability.
  • Expansion of responsibilities to include team management and mentoring.
  • Potential to work on international projects and gain exposure to different markets and clients.

ASSUMPTION: The growth opportunities listed above are not exhaustive and may vary depending on the candidate's skills, performance, and the company's organizational structure.

🌍 Location & Work Environment

Office Type: Jellyfish's offices are modern, collaborative spaces designed to foster innovation and creativity.

Office Location(s): Durban, KwaZulu-Natal, South Africa (with additional offices in other countries)

Geographic Context:

  • Durban is the largest city in KwaZulu-Natal, South Africa's eastern province, and is known for its beaches and warm climate.
  • The city offers a mix of urban and coastal living, with a vibrant cultural scene and a growing digital industry.
  • Durban is well-connected by air, with King Shaka International Airport serving the region.

Work Schedule: Full-time position with flexible working hours between 8 am and 6:30 pm, with up to 60% remote work.

ASSUMPTION: The work environment at Jellyfish is designed to be collaborative and inclusive, with a focus on employee growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR team
  • Technical assessment or case study presentation
  • Final interview with the hiring manager and/or team members
  • Background check and offer extension

Key Assessment Areas:

  • Technical skills in paid social platforms and campaign management
  • Client management and relationship-building skills
  • Strategic thinking and problem-solving abilities
  • Leadership and team management skills
  • Cultural fit and alignment with Jellyfish's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Demonstrate your understanding of the paid social landscape and industry trends in your application materials.
  • Prepare for the technical assessment or case study presentation by brushing up on your paid social platform knowledge and practicing your presentation skills.
  • Research Jellyfish's company culture and values to ensure a strong cultural fit.

ATS Keywords: Paid Social, Campaign Management, Client Management, Strategic Thinking, Leadership, Team Management, Paid Social Platforms, Industry Trends, Cultural Fit

ASSUMPTION: The interview process at Jellyfish is designed to assess the candidate's technical skills, cultural fit, and alignment with the company's values and mission.

πŸ› οΈ Tools & Technologies

  • G-Suite (Sheets, Slides, Docs)
  • Paid Social Platforms (Meta, LinkedIn, Snap, Pinterest, TikTok)
  • Campaign Manager 360
  • LinkedIn Learning

ASSUMPTION: The tools and technologies listed above are not exhaustive and may vary depending on the candidate's role and responsibilities.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Move Faster: Embrace agility and adaptability in a rapidly changing digital landscape.
  • Move Smarter: Leverage data-driven insights and strategic thinking to inform decision-making.
  • Move Together: Foster collaboration and inclusivity to create innovative and impactful campaigns.

Work Style:

  • Jellyfish encourages a flexible and adaptable work style, with a focus on results and outcomes rather than rigid working hours.
  • The company values a healthy work-life balance and provides flexible working arrangements to support employee well-being.
  • Jellyfish fosters a culture of continuous learning and growth, with opportunities for professional development and training.

Self-Assessment Questions:

  • Do you align with Jellyfish's value of "Move Faster" and demonstrate the ability to adapt and pivot in a dynamic digital environment?
  • Are you comfortable working in a collaborative and inclusive team environment, and do you actively seek out opportunities to learn and grow from your colleagues?
  • Do you have a proven track record of delivering results and driving client success in a paid social role, and are you confident in your ability to manage multiple accounts and prioritize competing demands?

ASSUMPTION: Jellyfish's company culture is built on a foundation of collaboration, inclusivity, and continuous learning, with a strong emphasis on employee growth and development.

⚠️ Potential Challenges

  • The role may require working on multiple accounts simultaneously, with competing demands and tight deadlines.
  • Paid social platforms are subject to frequent updates and changes, requiring the candidate to stay current with industry trends and best practices.
  • The role may involve international client management, with potential time zone differences and cultural nuances to navigate.
  • The hybrid work arrangement may present challenges in maintaining work-life balance and staying connected with the team and company culture.

ASSUMPTION: The potential challenges listed above are not exhaustive and may vary depending on the candidate's role and responsibilities.

πŸ“ˆ Similar Roles Comparison

  • Compared to related roles, such as Paid Social Manager or Senior Paid Social Specialist, this role places a greater emphasis on team leadership, process improvement, and strategic thinking.
  • As a global digital marketing agency, Jellyfish offers opportunities to work on international projects and gain exposure to diverse clients and markets.
  • Career progression in this role may lead to leadership or director positions within the Paid Social team or broader Global Paid Media capability.

ASSUMPTION: The comparison points listed above are not exhaustive and may vary depending on the candidate's skills, experience, and the company's organizational structure.

πŸ“ Sample Projects

  • Developing and executing a comprehensive paid social strategy for a global e-commerce client, driving brand awareness and conversions across multiple platforms.
  • Managing a team to deliver a successful international campaign for a major sports event, optimizing performance and maximizing ROI across various paid social channels.
  • Collaborating with the client Strategy and Media Planning team to create a data-driven media plan and roadmap for a leading tech company, supporting their brand launch and market penetration.

ASSUMPTION: The sample projects listed above are not exhaustive and may vary depending on the candidate's role and responsibilities.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Paid Social team, and how this role fits into the broader Global Paid Media capability?
  • What are the key priorities for the first 90 days in this role, and how will my success be measured?
  • How does Jellyfish support the professional development and growth of its employees, particularly in the area of paid social and digital marketing?
  • Can you provide an example of a successful paid social campaign that Jellyfish has executed, and what made it particularly impactful?
  • How does Jellyfish approach work-life balance and employee well-being, particularly in a hybrid work arrangement?

ASSUMPTION: The key questions listed above are designed to provide insight into the role, team dynamics, and company culture, helping the candidate make an informed decision about the opportunity.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a particular focus on your paid social platform expertise and client management successes.
  • Prepare for the technical assessment or case study presentation by brushing up on your paid social platform knowledge and practicing your presentation skills.
  • Research Jellyfish's company culture and values to ensure a strong cultural fit and alignment with the company's mission.
  • Follow up with the hiring manager or HR team one week after submitting your application to inquire about the status of your application and express your continued interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.