📌 Core Information
🔹 Job Title: Senior Paid Social Manager
🔹 Company: Jellyfish
🔹 Location: Durban, KwaZulu-Natal, South Africa
🔹 Job Type: Full-time
🔹 Category: Advertising Services
🔹 Date Posted: 2025-07-11
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (60% remote, 40% on-site)
🚀 Job Overview
Key aspects of this role include:
- Managing daily operations of a portfolio of accounts, including pacing, QA, optimizations, and reporting.
- Establishing client relationships and leading media plans while supporting team leadership and promoting process implementation.
- Collaborating with other teams and clients to create impact within the Paid Social team and Global Paid Media capability.
- Working with Google's global partner to provide the right technology, strategy, and training while promoting lasting relationships.
ASSUMPTION: This role requires a balance of technical skills in paid social platforms and strong client management skills. The hybrid work arrangement allows for flexibility while maintaining a strong on-site presence for team collaboration and client interactions.
📋 Key Responsibilities
✅ Manage and be accountable for the daily operations of a portfolio of accounts, including pacing, QA, implementing optimizations, reporting & insights, campaign set-up, and collaborating with other teams and clients.
✅ Demonstrate an understanding of the book of business as it relates to paid social strategy and collaborate with the client Strategy and Media Planning team in leading media plans and roadmap development.
✅ Establish client relationships and provide valuable insights, optimizations, and testing opportunities.
✅ Take an active role in leading weekly team statuses, delegating tasks and deadlines to other team members, and contributing to internal leadership projects.
✅ Support team leadership to promote important process implementation.
✅ Keep ahead of industry trends and work with the Paid Social Director in sharing best practices and new opportunities with the team.
✅ Overall Client Management: Retain and grow client revenue to achieve company and team goals, bring new ideas and solutions to client relationships, ensure account processes are upheld through rigorous QA, and pursue opportunities to work and integrate social with broader planning efforts.
✅ Overall Team Management: Excel in coaching and retaining team members, developing their tactical and account management skills, including insight writing, be an escalation point to resolve team and account issues, and support the development and documentation of best practices for campaign management.
ASSUMPTION: This role requires a high level of autonomy and self-management, with a strong focus on client-centricity and process improvement.
🎯 Required Qualifications
Education: Relevant degree or equivalent experience
Experience: 5+ years of applied experience in Paid Social platforms, including Meta, LinkedIn, Snap, Pinterest, and TikTok. Knowledge in Campaign Manager 360.
Required Skills:
- Proficiency with G-Suite (Sheets, Slides, Docs) and streamline workflows
- Precise during the QA process, campaign set-up, pacing, optimizations, A/B testing, insight-writing, and data pulling.
- Great at structured working habits, with the ability to cope with competing demands and to autonomously manage their tasks and can plan in a highly efficient and effective manner.
- Client-centric - You'll love getting to know your clients, developing long-lasting relationships and adding value to their business.
- Analytics & Reporting - You'll be a whizz at using data and market insights to inform decisions and develop business strategies.
- Process Improvement - You seek and implement solutions to streamline and automate processes.
Preferred Skills:
- Experience with Google Marketing Platform
- Fluency in additional languages
ASSUMPTION: While a relevant degree is preferred, equivalent experience in paid social platforms and client management will be considered.
💰 Compensation & Benefits
Salary Range: The salary range for this role is estimated to be between ZAR 600,000 and ZAR 800,000 per annum, based on industry standards for a Senior Paid Social Manager in Durban, South Africa with 5-10 years of experience. This estimate is subject to change based on the candidate's qualifications and the company's internal salary structure.
Benefits:
- Discretionary annual bonus scheme
- Custom work environment with flexible working hours
- Paid day for self-development and access to Jellyfish Learn
- Paid leave for primary and secondary caregivers
- Course support for returning primary caregivers
Working Hours: Full-time, with flexible hours between 8 am and 6:30 pm, and the option to work remotely for up to 60% of the time.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and the company's internal salary structure.
📌 Applicant Insights
🔍 Company Context
Industry: Jellyfish operates in the Advertising Services industry, focusing on integrated digital marketing solutions for progressive brands.
Company Size: Jellyfish is a mid-sized company with 1,001-5,000 employees globally, providing a collaborative and varied team environment.
Founded: Jellyfish was founded in 2005 and has since grown into a global digital marketing agency with a strong presence in Europe, North America, and Asia.
Company Description:
- Jellyfish is an integrated global digital marketing business, reinventing marketing for progressive brands.
- Powered by human genius, cutting-edge tech, and generative AI, Jellyfish creates campaigns that move at the speed of digital.
- The company offers a range of services, including digital strategy, search, analytics, integrated campaign planning, design & build, creative, conversion optimization, training, video production & animation, paid media, email, organic social, and paid social.
Company Specialties:
- Digital Strategy
- Search
- Analytics
- Integrated Campaign Planning
- Design & Build
- Creative
- Conversion Optimization
- Training
- Video Production & Animation
- Paid Media
- Email
- Organic Social
- Paid Social
Company Website: http://www.jellyfish.com
ASSUMPTION: Jellyfish's global presence and diverse service offerings provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring a high degree of expertise and experience in paid social platforms and client management.
Reporting Structure: The Senior Paid Social Manager reports directly to the Paid Social Director and is responsible for managing a team of paid social specialists and account managers.
Work Arrangement: This role follows a hybrid work arrangement, with the option to work remotely for up to 60% of the time and flexible hours between 8 am and 6:30 pm.
Growth Opportunities:
- Progression to a Paid Social Director or other leadership roles within the Paid Media department or the broader Global Paid Media capability.
- Expansion of skills and expertise in other areas of digital marketing, such as search, analytics, or integrated campaign planning.
- Opportunities to work with global clients and collaborate with international teams.
ASSUMPTION: The senior management level of this role provides ample opportunities for career growth and development within the Paid Media department and the broader digital marketing agency.
🌍 Location & Work Environment
Office Type: Jellyfish's Durban office is located in the Umhlanga Ridge area, offering a modern and collaborative work environment.
Office Location(s): 1 Richefond Circle, Durban, KwaZulu-Natal 4319, South Africa
Geographic Context:
- Durban is the largest city in KwaZulu-Natal, South Africa, with a diverse population and a thriving business sector.
- The city is known for its beautiful beaches, warm climate, and rich cultural heritage.
- Durban's strategic location on the eastern coast of South Africa makes it an ideal hub for international trade and tourism.
Work Schedule: The work schedule for this role is full-time, with flexible hours between 8 am and 6:30 pm, and the option to work remotely for up to 60% of the time.
ASSUMPTION: The hybrid work arrangement and flexible hours provide a good work-life balance for employees, while the modern office environment fosters collaboration and productivity.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the HR team
- Technical assessment or case study
- Final interview with the Paid Social Director and other team members
- Background check and offer
Key Assessment Areas:
- Technical expertise in paid social platforms and campaign management
- Client management skills and ability to build strong client relationships
- Analytical skills and ability to use data and market insights to inform decisions
- Process improvement mindset and ability to streamline workflows
- Cultural fit and alignment with Jellyfish's values and work environment
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Include specific examples of your experience with paid social platforms and client management.
- Demonstrate your understanding of Jellyfish's services and values in your application materials.
- Prepare for the technical assessment or case study by brushing up on your knowledge of paid social platforms and campaign management best practices.
ATS Keywords: Paid Social, Campaign Management, Client Management, Analytics, Process Improvement, G-Suite, Meta, LinkedIn, Snap, Pinterest, TikTok, A/B Testing, Insight Writing, Data Pulling, Pacing, QA, Optimizations, Hybrid Work, Flexible Hours
ASSUMPTION: The application process for this role is competitive, and candidates should tailor their application materials to highlight their relevant experience and skills. The technical assessment or case study is an important part of the interview process, and candidates should prepare accordingly.
🛠️ Tools & Technologies
- G-Suite (Sheets, Slides, Docs)
- Paid Social Platforms (Meta, LinkedIn, Snap, Pinterest, TikTok)
- Campaign Manager 360
- Jellyfish's proprietary tools and platforms
ASSUMPTION: Familiarity with G-Suite and paid social platforms is essential for this role. Experience with Jellyfish's proprietary tools and platforms is a plus.
👔 Cultural Fit Considerations
Company Values:
- Move Faster: Embrace a culture of speed and agility to stay ahead of the curve
- Move Smarter: Leverage data, insights, and technology to drive informed decision-making
- Move Together: Foster a collaborative and inclusive work environment that values diverse perspectives
Work Style:
- Client-centric: Prioritize client needs and focus on delivering value to their business
- Analytical: Use data and insights to inform decisions and drive business strategies
- Process Improvement: Seek and implement solutions to streamline and automate processes
Self-Assessment Questions:
- How do you approach building long-lasting relationships with clients, and how do you add value to their business?
- How do you use data and market insights to inform decisions and develop business strategies?
- How do you identify and implement solutions to streamline and automate processes in your work?
ASSUMPTION: Candidates should assess their alignment with Jellyfish's values and work style before applying to ensure a good cultural fit.
⚠️ Potential Challenges
- The hybrid work arrangement may require candidates to commute to the office for up to 40% of their workweek.
- The role may require candidates to work flexible hours to accommodate client needs and time zones.
- The competitive nature of the digital marketing industry may present challenges in retaining and growing client revenue.
- The fast-paced nature of the industry may require candidates to adapt quickly to changes in platforms, trends, and client needs.
ASSUMPTION: Candidates should carefully consider the potential challenges of this role and assess their ability to thrive in a fast-paced, client-centric environment.
📈 Similar Roles Comparison
- This role differs from other paid social manager roles in its focus on managing a team and leading media plans, as well as its hybrid work arrangement.
- In the digital marketing industry, paid social managers are typically responsible for campaign management, optimization, and reporting, with varying levels of team leadership and client management responsibilities.
- Career paths for paid social managers may include progression to paid social director or other leadership roles within the paid media department or the broader digital marketing agency.
ASSUMPTION: Candidates should research similar roles in the industry to understand the range of responsibilities and career paths available to paid social managers.
📝 Sample Projects
- Developing and executing a comprehensive paid social strategy for a global e-commerce client, including targeting, messaging, and creative assets.
- Optimizing a B2B LinkedIn campaign to increase engagement and conversions for a technology client.
- Managing a team to deliver a successful Black Friday campaign for a retail client, including planning, execution, and post-campaign analysis.
ASSUMPTION: Candidates should be prepared to provide specific examples of their experience with paid social platforms and campaign management during the interview process.
❓ Key Questions to Ask During Interview
- How does the team collaborate with other departments, such as strategy and media planning, to create integrated digital marketing campaigns?
- What are the key priorities for the first 90 days in this role, and how can I contribute to the team's success?
- How does Jellyfish support the professional development and growth of its employees?
- What are the key challenges facing the team and the broader digital marketing industry, and how can I help address them?
- How does Jellyfish foster a culture of inclusivity and diversity, and what initiatives are in place to support these values?
ASSUMPTION: Candidates should prepare thoughtful questions to ask during the interview process to demonstrate their interest in the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, including specific examples of your experience with paid social platforms and client management.
- Prepare for the technical assessment or case study by brushing up on your knowledge of paid social platforms and campaign management best practices.
- Follow up with the HR team one week after submitting your application to inquire about the status of your application.
- If invited to an interview, research Jellyfish's services, values, and company culture to demonstrate your understanding and enthusiasm for the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
