📌 Core Information
🔹 Job Title: Senior Paid Social Manager
🔹 Company: Jellyfish
🔹 Location: Durban, KwaZulu-Natal, South Africa
🔹 Job Type: Full-time, Hybrid
🔹 Category: Advertising Services
🔹 Date Posted: May 9, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (up to 60% remote work)
🚀 Job Overview
Key aspects of this role include:
- Managing daily operations of a portfolio of accounts, ensuring optimizations and reporting are effectively implemented.
- Establishing and maintaining strong client relationships, providing valuable insights, and driving business growth.
- Collaborating with cross-functional teams to develop media plans and roadmaps, and leading team status meetings.
- Keeping up-to-date with industry trends and sharing best practices with the team.
- Coaching and developing team members, and supporting process improvements.
ASSUMPTION: This role requires a balance of strategic thinking, hands-on campaign management, and strong client relationship skills. The ideal candidate will have a proven track record in paid social and be comfortable working in a fast-paced, dynamic environment.
📋 Key Responsibilities
✅ Manage daily operations of a portfolio of accounts, including pacing, QA, campaign set-up, optimizations, reporting, and insights.
✅ Establish and maintain strong client relationships, providing valuable insights, optimizations, and testing opportunities.
✅ Collaborate with cross-functional teams to lead media plans and roadmap development, and drive business growth.
✅ Lead weekly team status meetings, delegate tasks and deadlines, and contribute to internal leadership projects.
✅ Support team leadership in promoting important process implementation and best practices.
✅ Keep up-to-date with industry trends and share best practices with the team.
✅ Retain and grow client revenue, pursuing opportunities to work and integrate social with broader planning efforts.
ASSUMPTION: This role involves a mix of tactical campaign management, strategic planning, and client relationship building. The ideal candidate will be comfortable wearing multiple hats and adapting to changing priorities.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
Experience: 5+ years of applied experience in Paid Social platforms, including Meta, LinkedIn, Snap, Pinterest, and TikTok. Knowledge in Campaign Manager 360.
Required Skills:
- Proficiency with G-Suite (Sheets, Slides, Docs) and streamlining workflows
- Precise during the QA process, campaign set-up, pacing, optimizations, A/B testing, insight-writing, and data pulling.
- Strong analytical skills and ability to use data and market insights to inform decisions and develop business strategies.
- Excellent communication and presentation skills, with the ability to build strong client relationships.
- Proven ability to manage multiple projects and prioritize tasks effectively.
- Familiarity with process improvement and automation.
Preferred Skills:
- Experience with Google Marketing Platform and other marketing technologies.
- Fluency in additional languages.
ASSUMPTION: The ideal candidate will have a strong foundation in paid social, with a proven track record in client management and team leadership. Experience with G-Suite and a data-driven approach to decision-making is essential for success in this role.
💰 Compensation & Benefits
Salary Range: ZAR 800,000 - 1,200,000 per annum (Based on experience and industry standards for senior roles in Durban)
Benefits:
- Discretionary annual bonus scheme
- Custom work environment with flexible working hours (up to 60% remote work)
- Paid day for self-development and access to LinkedIn Learning with unlimited online courses
- Paid leave for primary and secondary caregivers, and course support for returning primary caregivers
Working Hours: Full-time, with flexible hours between 8:00 AM and 6:30 PM
ASSUMPTION: The salary range provided is an estimate based on industry standards for senior roles in Durban. The final offer may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising Services. Jellyfish is a global digital marketing agency that empowers clients along their digital journey by challenging the status quo, reinventing media activation, and crafting influential stories.
Company Size: 1,001-5,000 employees. As a mid-sized company, Jellyfish offers a blend of structured processes and agile decision-making, providing employees with opportunities for growth and development.
Founded: 2005. Jellyfish was founded with a mission to move faster, smarter, and together, and has since grown into a global leader in digital marketing.
Company Description:
- Jellyfish is an integrated global digital marketing business, reinventing marketing for progressive brands.
- Powered by human genius, cutting-edge tech, and generative AI, Jellyfish creates campaigns that move at the speed of digital.
- The company's commitment to diversity, inclusion, and collaboration fuels its innovative approach to marketing and drives business growth for its clients.
Company Specialties:
- Digital Strategy
- Search
- Analytics
- Integrated Campaign Planning
- Design & Build
- Creative
- Conversion Optimization
- Training
- Video Production & Animation
- Paid Media
- Email
- Google Marketing Platform Partner
- Programmatic Display
- UX
- AI
- Organic Social
- and Paid Social
Company Website: http://www.jellyfish.com
ASSUMPTION: Jellyfish's global presence and diverse range of services provide ample opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: Senior. This role is a senior-level position that requires a high degree of expertise and experience in paid social and client management.
Reporting Structure: The Senior Paid Social Manager reports directly to the Paid Social Director and is responsible for managing a team of paid social specialists.
Work Arrangement: Hybrid. This role offers a flexible work arrangement with up to 60% remote work, allowing for a better work-life balance.
Growth Opportunities:
- Progression to a Paid Social Director or other leadership roles within the company.
- Expansion of skills and expertise through access to LinkedIn Learning and other professional development opportunities.
- Potential to work on global client accounts and gain international experience.
ASSUMPTION: The senior-level nature of this role and Jellyfish's commitment to employee growth and development provide ample opportunities for career progression within the company.
🌍 Location & Work Environment
Office Type: Hybrid. Jellyfish's hybrid work environment offers the best of both worlds, with opportunities for collaboration and social interaction in the office and the flexibility of remote work.
Office Location(s): Jellyfish has offices in Durban, South Africa, as well as other locations around the world.
Geographic Context:
- Durban is the largest city in KwaZulu-Natal, South Africa, and is known for its beautiful beaches and vibrant cultural scene.
- The city has a subtropical climate, with mild winters and warm, humid summers.
- Durban is home to a diverse range of industries, including finance, logistics, and tourism, and has a growing tech sector.
Work Schedule: Full-time, with flexible hours between 8:00 AM and 6:30 PM. Jellyfish's flexible work schedule allows employees to balance their work and personal responsibilities more effectively.
ASSUMPTION: Jellyfish's hybrid work environment and flexible work schedule provide employees with the best of both worlds, offering opportunities for collaboration and social interaction in the office and the flexibility of remote work.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the HR team
- In-depth interview with the hiring manager and team members
- Final interview with the Paid Social Director
- Background check and offer
Key Assessment Areas:
- Paid social expertise and campaign management skills
- Client management and relationship-building skills
- Strategic thinking and problem-solving abilities
- Communication and presentation skills
- Cultural fit and alignment with Jellyfish's values
Application Tips:
- Highlight your relevant paid social experience and achievements in your resume.
- Tailor your cover letter to demonstrate your understanding of the role and your fit with Jellyfish's company culture.
- Prepare for behavioral and scenario-based interview questions that focus on your problem-solving skills and client management experience.
- Research Jellyfish's company culture and values to demonstrate your cultural fit and alignment with the organization.
ATS Keywords: Paid Social, Campaign Management, Client Relationships, Strategic Thinking, Problem-Solving, Communication, Jellyfish, Durban, Hybrid Work Environment
ASSUMPTION: The interview process for this role will focus on assessing the candidate's paid social expertise, client management skills, and cultural fit with Jellyfish's values.
🛠️ Tools & Technologies
- G-Suite (Sheets, Slides, Docs)
- Paid Social Platforms (Meta, LinkedIn, Snap, Pinterest, TikTok)
- Campaign Manager 360
- Google Marketing Platform
- LinkedIn Learning
ASSUMPTION: The tools and technologies required for this role are industry-standard and widely used in the digital marketing industry.
👔 Cultural Fit Considerations
Company Values:
- Move Faster: Embrace a growth mindset and continuously seek new opportunities to learn and improve.
- Move Smarter: Leverage data and insights to drive informed decision-making and strategic planning.
- Move Together: Foster a collaborative and inclusive work environment that values diversity and promotes teamwork.
Work Style:
- Agile and adaptable, with a focus on continuous improvement and innovation.
- Data-driven and strategic, with a strong emphasis on results and business growth.
- Collaborative and inclusive, with a commitment to fostering a positive and supportive work environment.
Self-Assessment Questions:
- How do you embody Jellyfish's value of 'Move Faster' in your approach to work and professional development?
- Describe a time when you used data and insights to drive business growth and strategic planning. How did you ensure that your approach was inclusive and considerate of diverse perspectives?
- How do you foster a collaborative and inclusive work environment, and how do you support the professional growth and development of your team members?
ASSUMPTION: Jellyfish's company values and work style emphasize a growth mindset, data-driven decision-making, and collaboration, making it an ideal fit for candidates who are adaptable, strategic, and team-oriented.
⚠️ Potential Challenges
- Managing multiple client accounts and priorities effectively may require strong project management and time management skills.
- Working in a fast-paced, dynamic environment may necessitate adaptability and resilience in the face of changing priorities and deadlines.
- The hybrid work arrangement may require strong self-motivation and time management skills when working remotely.
- The competitive nature of the digital marketing industry may present challenges in retaining and growing client revenue.
ASSUMPTION: The potential challenges associated with this role require strong project management, time management, and adaptability skills, as well as a proactive and strategic approach to client management and business growth.
📈 Similar Roles Comparison
- Compared to other senior paid social roles, this position offers a unique blend of strategic planning, client management, and team leadership responsibilities.
- Jellyfish's global presence and diverse range of services provide ample opportunities for career growth and development within the company, setting it apart from other digital marketing agencies.
- As a mid-sized company, Jellyfish offers a blend of structured processes and agile decision-making, providing employees with opportunities for growth and development that may not be available in larger or smaller organizations.
ASSUMPTION: The unique blend of responsibilities and opportunities for career growth and development make this role an attractive option for experienced paid social professionals seeking to advance their careers in a dynamic and innovative work environment.
📝 Sample Projects
- Developing and executing a comprehensive paid social strategy for a global e-commerce client, driving a 25% increase in online sales and a 15% reduction in cost per acquisition.
- Leading a team of paid social specialists in managing a portfolio of client accounts, achieving an average of 12% quarter-over-quarter growth in client revenue.
- Collaborating with cross-functional teams to develop and implement an integrated marketing campaign for a financial services client, resulting in a 15% increase in brand awareness and a 10% increase in website traffic.
ASSUMPTION: The sample projects provided demonstrate the strategic, collaborative, and data-driven approach required for success in this role, as well as the potential impact of the candidate's work on business growth and client success.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Paid Media department, and how this role fits into the broader organization?
- How does Jellyfish support the professional growth and development of its employees, and what opportunities are available for career progression within the company?
- Can you provide an example of a time when Jellyfish's values drove a successful business outcome, and how the company's culture contributed to this success?
- How does Jellyfish approach diversity, equity, and inclusion, and what initiatives are in place to foster a supportive and inclusive work environment?
- What are the key priorities for this role in the first 30, 60, and 90 days, and how will my performance be measured and evaluated during this time?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates the candidate's interest in the role and commitment to understanding the company's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant paid social experience and achievements, using the ATS keywords provided.
- Write a cover letter that demonstrates your understanding of the role and your fit with Jellyfish's company culture, addressing the key assessment areas mentioned in this document.
- Prepare for behavioral and scenario-based interview questions that focus on your problem-solving skills and client management experience.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
