📌 Core Information
🔹 Job Title: Senior Product Content Designer
🔹 Company: MYOB
🔹 Location: Melbourne, Australia
🔹 Job Type: Permanent
🔹 Category: Software Development
🔹 Date Posted: June 3, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Melbourne, Australia)
🚀 Job Overview
Key aspects of this role include:
- Leading content design and operations for MYOB products
- Ensuring a content-first perspective in design and development
- Collaborating with product managers, designers, and engineers
- Developing content strategies and designing user experiences
- Improving user experience by connecting users with relevant information
ASSUMPTION: This role requires a balance of leadership, creativity, and technical skills. It involves working cross-functionally to drive content strategy and ensure high-quality user experiences across MYOB's product suite.
📋 Key Responsibilities
✅ Lead content design and operations for MYOB products, ensuring a content-first perspective
✅ Collaborate with product managers, designers, and engineers to develop content strategies
✅ Write user-centered copy and design user experiences that are intuitive, engaging, and accessible
✅ Improve user experience by connecting users with the right information at the right time
✅ Scale content design through the use of technology
ASSUMPTION: This role requires a strong understanding of user-centered design principles, as well as the ability to balance user needs with business objectives.
🎯 Required Qualifications
Education: Qualifications in professional writing, communications, journalism, content design, or similar fields
Experience: Proven experience in content design or UX writing, with a track record of leading content strategy and implementation
Required Skills:
- Outstanding writing, editing, and proofreading skills
- Proven ability to scale content design through technology
- Knowledge of Agile principles
- Experience with Figma, Miro, and other design systems
- Strong collaboration and teamwork skills
- Strong problem-solving abilities and attention to detail
Preferred Skills:
- Experience in a similar role within a software development company
- Familiarity with MYOB's products or similar business management software
ASSUMPTION: While not explicitly stated, experience in a similar role within a software development company and familiarity with MYOB's products would be beneficial but not required for this role.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a Senior Content Designer role in Melbourne, the estimated salary range is AUD 120,000 - 150,000 per annum. This estimate takes into account the experience level, location, and the company's size.
Benefits:
- Flexible work environment (Flexperience)
- Wellbeing support (Smiling Mind)
- Learning opportunities (conferences, in-house training, LinkedIn Learning, study assistance)
- Generous leave options (additional purchased leave, parental leave, domestic violence leave, etc.)
- Community engagement (Wellness, Belonging, and Planet communities)
- Discounts and vouchers
Working Hours: Full-time (40 hours per week), with flexibility to work from home as needed
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's skills and experience. MYOB offers a comprehensive benefits package to attract and retain top talent.
📌 Applicant Insights
🔍 Company Context
Industry: MYOB is a leading provider of business management software, offering solutions for accounting, payroll, CRM, inventory management, and more. They cater to small to medium-sized businesses across Australia and New Zealand.
Company Size: MYOB has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: MYOB was founded in 1991 and has since grown to become a publicly-traded company with a strong presence in the business software industry.
Company Description:
- MYOB is a business management platform designed to unleash the potential of businesses across Australia and New Zealand
- They offer a range of products and services to help businesses start, survive, and succeed
- MYOB is committed to creating a flexible and inclusive work environment that values diversity and encourages innovation
Company Specialties:
- Business management software
- Accounting and financial services
- Payroll and HR management
- CRM and inventory management
Company Website: myob.com
ASSUMPTION: MYOB's focus on flexibility, wellbeing, and learning opportunities creates an environment that supports work-life balance and professional growth.
📊 Role Analysis
Career Level: This role is at the senior level, requiring a high degree of expertise and leadership in content design.
Reporting Structure: The Senior Product Content Designer will likely report to the Head of Content or a similar role within the product organization.
Work Arrangement: This role is on-site in Melbourne, Australia, with flexibility to work from home as needed.
Growth Opportunities:
- Potential to lead and mentor junior content designers
- Opportunities to work on high-impact projects and drive content strategy across multiple products
- Possibility to progress into a management or leadership role within the content design team
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a significant impact on MYOB's products and users.
🌍 Location & Work Environment
Office Type: MYOB's Melbourne office is a modern, collaborative workspace designed to foster innovation and creativity.
Office Location(s): 168 Cremorne St, Cremorne, Victoria 3121, AU
Geographic Context:
- Melbourne is the second-most populous city in Australia, with a thriving tech industry and a high quality of life
- The Cremorne neighborhood is known for its vibrant startup scene and close proximity to the city center
- MYOB's office is easily accessible by public transportation, with nearby cafes, restaurants, and shops
Work Schedule: Full-time (40 hours per week), with flexibility to work from home as needed
ASSUMPTION: MYOB's Melbourne office provides a dynamic and engaging work environment, with easy access to amenities and a strong focus on collaboration and innovation.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager
- On-site interview with the content design team and other stakeholders
- Final interview with the Head of Content or a similar role
Key Assessment Areas:
- Writing and editing skills
- Content strategy and leadership
- Collaboration and communication skills
- Technical skills (Figma, Miro, Agile, etc.)
- Alignment with MYOB's values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your relevant content design experience and skills
- Prepare examples of your work that demonstrate your ability to lead content strategy and design user experiences
- Research MYOB's products and understand their unique value proposition
- Be prepared to discuss your approach to user-centered design and content strategy
ATS Keywords: Content Design, UX Writing, Content Strategy, User Experience, Agile, Figma, Miro, Collaboration, Teamwork, Problem Solving, Attention to Detail, Professional Writing, Communications, Journalism
ASSUMPTION: MYOB's interview process is designed to assess candidates' technical skills, cultural fit, and alignment with the company's values and mission.
🛠️ Tools & Technologies
- Figma
- Miro
- Other design systems (e.g., Sketch, Adobe XD)
- Content management systems (e.g., Contentful, Sanity, Storyblok)
- Project management tools (e.g., Jira, Asana, Trello)
ASSUMPTION: The tools and technologies required for this role may vary depending on the specific products and projects the candidate works on.
👔 Cultural Fit Considerations
Company Values:
- Everyone's business
- Customer focus
- Integrity
- Excellence
- One team
Work Style:
- Collaborative and inclusive
- Focused on user-centered design and continuous improvement
- Agile and adaptable
- Results-driven and accountable
Self-Assessment Questions:
- How do you embody MYOB's values in your work?
- How do you approach collaboration and teamwork in a cross-functional environment?
- How do you balance user needs with business objectives in your content design process?
ASSUMPTION: MYOB values diversity and encourages applicants from all backgrounds to apply. A strong cultural fit is essential for success in this role.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously
- Balancing user needs with business objectives and technical constraints
- Collaborating effectively with cross-functional teams and stakeholders
- Keeping up with the latest trends and best practices in content design
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Unlike other content design roles, this position requires a strong focus on leading content strategy and operations for multiple products
- MYOB's products cater to a specific market (small to medium-sized businesses in Australia and New Zealand), which may require unique content design considerations
- This role offers significant growth opportunities and the chance to make a significant impact on MYOB's products and users
ASSUMPTION: While this role shares similarities with other content design positions, its focus on leading content strategy and operations for multiple products sets it apart.
📝 Sample Projects
- Redesigning the user onboarding experience for MYOB's accounting software
- Developing a content strategy for a new product launch, from user research to post-launch optimization
- Collaborating with the design and development teams to improve the user experience for a high-traffic feature
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role.
❓ Key Questions to Ask During Interview
- Can you describe the content design team's structure and how this role fits within it?
- How does MYOB approach user research and testing, and how will this role contribute to those processes?
- What are the biggest challenges facing the content design team currently, and how can this role help address them?
- How does MYOB support the professional development and growth of its content designers?
- What is the timeline for decision-making and onboarding for this role?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company, and to demonstrate their interest and engagement.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant content design experience and skills
- Prepare examples of your work that demonstrate your ability to lead content strategy and design user experiences
- Research MYOB's products and understand their unique value proposition
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
