📌 Core Information
🔹 Job Title: Senior Product Manager, Client Growth
🔹 Company: Included Health
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Healthcare Technology
🔹 Date Posted: May 21, 2025
🔹 Experience Level: 5+ years
🔹 Remote Status: Remote-First
🚀 Job Overview
Key aspects of this role include:
- Defining product vision, strategy, and roadmap for existing and new products
- Collaborating with cross-functional teams to prioritize features and launch products
- Understanding user/client needs through quantitative and qualitative research
- Partnering with go-to-market teams to address member problems and reduce healthcare costs
ASSUMPTION: This role requires a strategic mindset, strong collaboration skills, and a deep understanding of user needs to succeed.
📋 Key Responsibilities
✅ Define the product vision, strategy, roadmap, and prioritization for both existing and yet-to-be-developed products and features.
✅ Work with design, engineering, data science, client success, general management, sales, and other partners to prioritize features and ship products across the full product lifecycle.
✅ Understand user/client needs using both quantitative and qualitative tactics.
✅ Partner with go-to-market teams to design and prioritize solutions that simultaneously address member problems, increase healthcare access, and reduce costs for members and clients.
ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills to work effectively with various teams.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Computer Science, or a related discipline).
Experience: 5+ years of experience as a Product Manager, with experience delivering high-impact products throughout the lifecycle.
Required Skills:
- Proven experience working with engineering, design, and data science teams to develop software products and technologies.
- Ability to draw relevant insights from ambiguous data and define product metrics.
- Deep empathy for end-users and a strong understanding of the technical foundations of internet and mobile products.
- Strong communication skills and the ability to collaborate effectively with cross-functional teams.
- Experience working with go-to-market teams to address member problems and reduce healthcare costs.
Preferred Skills:
- Experience in the healthcare industry or a related field.
- Familiarity with agile methodologies and cross-functional leadership.
ASSUMPTION: Candidates with experience in healthcare or a related industry may have an advantage in understanding user needs and navigating the healthcare landscape.
💰 Compensation & Benefits
Salary Range: The United States new hire base salary target ranges for this full-time position are: Zone A: $128,130 - $180,990, Zone B: $140,943 - $199,089, Zone C: $153,756 - $217,188, Zone D: $166,569 - $235,287 + equity + benefits. The final offer will depend on various job-related factors, including education, training, skill set, years of experience, certifications, business needs, internal peer equity, organizational considerations, and alignment with geographic and market data.
Benefits:
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options
- Full suite of Included Health telemedicine services offered at no cost for employees and dependents
- Generous Paid Time Off (PTO) and Discretionary Time Off (DTO)
- 12 weeks of 100% Paid Parental leave
- Up to $25,000 Fertility and Family Building Benefit
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption, or fertility treatment)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement to support team collaboration and effective home office work
- 24 hours of Paid Volunteer Time Off (VTO) Per Year to Volunteer with Charitable Organizations
Working Hours: Full-time position with a standard workweek of 40 hours.
ASSUMPTION: The salary range provided is an estimate based on the company's stated ranges and may vary depending on the candidate's specific qualifications and location.
📌 Applicant Insights
🔍 Company Context
Industry: Included Health operates in the Healthcare Technology industry, focusing on delivering integrated virtual care and navigation services.
Company Size: Included Health is a mid-sized company with 201-500 employees, providing a collaborative and dynamic work environment.
Founded: Included Health was founded in 2013 and has since grown to offer a wide range of healthcare services.
Company Description:
- Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation.
- The company aims to raise the standard of healthcare for everyone by breaking down barriers and providing high-quality care for every person in every community.
- Included Health offers care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care.
Company Specialties:
- Virtual Care
- Healthcare Navigation
- Telemedicine
- Integrated Healthcare Services
Company Website: includedhealth.com
ASSUMPTION: Included Health's focus on integrated virtual care and navigation sets it apart in the healthcare industry, offering applicants a unique opportunity to work in a innovative and growing field.
📊 Role Analysis
Career Level: This role is at the senior level, requiring a high degree of expertise and strategic thinking.
Reporting Structure: The Senior Product Manager, Client Growth, reports directly to the Director of Product.
Work Arrangement: This role is remote-first, allowing for flexible work arrangements and the ability to work from anywhere within the United States.
Growth Opportunities:
- Potential to lead and mentor junior product managers as the team grows.
- Opportunities to expand the product's scope and impact within the client growth team.
- Possibility to transition into a leadership role within the product organization as the company continues to scale.
ASSUMPTION: This role offers significant growth potential, both within the client growth team and across the broader product organization.
🌍 Location & Work Environment
Office Type: Remote-first, with no physical office location required.
Office Location(s): N/A (Remote work environment)
Geographic Context:
- The United States, with a focus on providing healthcare services to clients and their members nationwide.
- The remote work environment allows for flexibility and the ability to work from anywhere within the United States.
- The company's headquarters are located in San Francisco, CA.
Work Schedule: Standard full-time workweek of 40 hours, with flexibility to accommodate remote work arrangements.
ASSUMPTION: The remote-first work environment offers applicants the opportunity to work from anywhere within the United States, providing a high degree of flexibility and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical assessment or case study
- Final interview with key stakeholders
Key Assessment Areas:
- Product management skills and experience
- Ability to understand and address user needs
- Strategic thinking and roadmap development
- Collaboration and communication skills
Application Tips:
- Highlight relevant product management experience and achievements in your resume.
- Tailor your cover letter to demonstrate your understanding of the role and your fit with the company's mission.
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work collaboratively.
ATS Keywords: Product Management, Client Growth, Healthcare Technology, User Experience, Strategic Planning, Roadmap Development, Cross-Functional Collaboration, Go-To-Market Strategy, Healthcare Cost Reduction
ASSUMPTION: Applicants should tailor their application materials to highlight their relevant experience and skills, focusing on their ability to succeed in a collaborative and dynamic work environment.
🛠️ Tools & Technologies
- JIRA/Asana/Trello (Project Management)
- Confluence/Notion (Documentation)
- Google Suite (Collaboration)
- Data Analysis Tools (e.g., Excel, SQL, Tableau)
ASSUMPTION: The tools and technologies required for this role are standard for product management positions and can be learned or adapted to as needed.
👔 Cultural Fit Considerations
Company Values:
- Patient-centered
- Inclusive
- Innovative
- Collaborative
- Data-driven
Work Style:
- Remote-first and flexible
- Collaborative and cross-functional
- Data-driven and results-oriented
- Patient-centered and empathetic
Self-Assessment Questions:
- Do you have a strong understanding of user needs and the ability to keep them at the center of the product?
- Are you comfortable working in a remote, collaborative, and cross-functional environment?
- Do you have a data-driven approach to product management and decision-making?
- Are you passionate about improving healthcare and committed to the company's mission?
ASSUMPTION: Applicants should assess their fit with the company's values and work style to ensure a successful and fulfilling work experience.
⚠️ Potential Challenges
- Managing multiple priorities and stakeholders in a fast-paced, dynamic environment.
- Balancing the need to address member problems while also reducing healthcare costs for clients.
- Adapting to a remote-first work environment and collaborating effectively with distributed teams.
- Keeping up with the latest trends and developments in healthcare technology and virtual care.
ASSUMPTION: Applicants should be prepared to navigate these potential challenges and demonstrate their ability to thrive in a dynamic and fast-paced work environment.
📈 Similar Roles Comparison
- This role is unique in its focus on client growth and the intersection of product management and go-to-market strategy.
- Compared to other product management roles, this position requires a strong understanding of healthcare costs and the ability to balance member needs with client priorities.
- Career path opportunities may include transitioning into a leadership role within the product organization or expanding the product's scope and impact within the client growth team.
ASSUMPTION: Applicants should consider the unique aspects of this role and how it aligns with their career goals and interests.
📝 Sample Projects
- Developing a new onboarding experience for clients to streamline the process and improve user satisfaction.
- Creating a dashboard to provide clients with insights about their population's health and utilization patterns.
- Designing a feature to guide clients in making data-driven decisions about resource allocation and care delivery.
ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of the role, focusing on improving user experience and driving client growth.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the broader product organization?
- How does the company support the professional development and growth of its product managers?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure the success of its products and the impact of the client growth team?
- What is the company's approach to innovation and staying ahead of industry trends in healthcare technology?
ASSUMPTION: Applicants should ask thoughtful and insightful questions to demonstrate their interest in the role and the company's mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant product management experience and skills.
- Write a cover letter that demonstrates your understanding of the role and your fit with the company's mission and values.
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work collaboratively.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
