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Senior Product Manager - Exchange (Growth & UX)

Crypto.com
Full-time
On-site
London, City of, United Kingdom
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Product Manager - Exchange (Growth & UX)

πŸ”Ή Company: Crypto.com

πŸ”Ή Location: London, United Kingdom

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: July 14, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving user acquisition and product growth initiatives from inception to execution
  • Architecting and managing an industry-changing platform for money transactions
  • Collaborating with cross-functional teams to ship remarkable features and products
  • Focusing on world-class user experience and data-driven decision making

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of user experience and data analysis to drive product growth and improve user acquisition.

πŸ“‹ Key Responsibilities

βœ… Lead, plan, execute, and maintain the Exchange’s Experience roadmap, focusing on world-class leading user experience, data-driven decision making, and growing the Exchange

βœ… Define features and product outcomes by leading and actively documenting detailed product specifications and requirements

βœ… Collaborate with delivery management, lead engineers, QA engineers, and other cross-functional teams to optimize resource throughput, develop technical solutions, and ensure comprehensive test plans

βœ… Own and ship products/features in a timely manner, dogfood your product/feature, and find ways to improve it

βœ… Facilitate user studies through client meetings and interviews for product feedback and iterate on feedback to ensure user needs are captured and prioritized appropriately

βœ… Collaborate with Marketing, Growth, and CRM teams to drive successful product adoption

βœ… Stay close to market and industry trends and represent the domain in communications with cross-functional teams

ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication skills to effectively manage and coordinate with various teams.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline)

Experience: At least 5 years of product management experience, with a domain knowledge of crypto trading/exchange platforms preferred. Minimum 2 years experience collaborating in Growth or CRM related initiatives

Required Skills:

  • Proven leadership and initiative-taking abilities
  • Data-informed work style with a compassionate lens for the user
  • Passion for building a low-friction and efficient onboarding experience
  • Experience shipping and iterating on successful software or financial products at scale
  • Overcommunicator; highlighting key information and being to the point
  • Understanding of API usage
  • Diligent and open to learning new things
  • Good aptitude for understanding technical concepts and applying them

Preferred Skills:

  • Experience working in a fast-paced, dynamic environment
  • Fluency in multiple languages

ASSUMPTION: Candidates with a strong background in product management, user experience, and data analysis will be well-suited for this role. Experience in the crypto industry is a plus but not required.

πŸ’° Compensation & Benefits

Salary Range: Β£70,000 - Β£100,000 per year (Based on industry standards for Senior Product Managers in London with 5-10 years of experience)

Benefits:

  • Competitive benefits package
  • Opportunities for professional growth and development
  • Dynamic and innovative work environment

Working Hours: Full-time position with standard working hours (Monday - Friday, 9:00 AM - 5:30 PM GMT), with flexibility for occasional remote work

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, specifically focused on cryptocurrency trading and mobile payments

Company Size: 1,001-5,000 employees (Large organization with ample opportunities for growth and collaboration)

Founded: 2016 (Established company with a proven track record)

Company Description:

  • Crypto.com is a leading crypto trading platform with over 100 million users worldwide
  • Committed to accelerating the adoption of cryptocurrency through its vision: Cryptocurrency in Every Walletβ„’
  • Trusted industry leader in regulatory compliance, security, and privacy

Company Specialties:

  • Blockchain
  • Cryptocurrency
  • FX
  • Mobile Payments

Company Website: www.crypto.com

ASSUMPTION: Crypto.com is a well-established company in the crypto industry, offering a dynamic work environment and ample opportunities for professional growth.

πŸ“Š Role Analysis

Career Level: Senior (Experienced professional with significant responsibility and autonomy)

Reporting Structure: This role reports directly to the Head of Product, Exchange

Work Arrangement: On-site with flexibility for occasional remote work

Growth Opportunities:

  • Potential to grow into a leadership role within the product management team
  • Opportunities to work on diverse projects and gain experience in various aspects of product management
  • Chance to make a significant impact on the company's growth and success

ASSUMPTION: This role offers excellent growth opportunities for the right candidate, with the potential to take on more responsibility and advance their career within the company.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with state-of-the-art facilities

Office Location(s): 15 Bishopsgate, London EC2N 3AR, United Kingdom

Geographic Context:

  • London is a global financial hub with a vibrant tech industry
  • Crypto.com's London office is centrally located, offering easy access to public transportation and amenities
  • The city offers a multicultural environment with a wide range of social and cultural activities

Work Schedule: Standard working hours with flexibility for occasional remote work

ASSUMPTION: The London office provides a dynamic and collaborative work environment, with easy access to amenities and a multicultural atmosphere.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • Technical assessment or case study
  • On-site interview with cross-functional team members
  • Final interview with the Head of Product, Exchange

Key Assessment Areas:

  • Product management skills and experience
  • User experience and data analysis expertise
  • Leadership and communication abilities
  • Cultural fit and alignment with company values

Application Tips:

  • Highlight your relevant experience in product management, user experience, and data analysis
  • Tailor your resume and cover letter to emphasize your skills and accomplishments in these areas
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and leadership abilities
  • Research Crypto.com and the crypto industry to demonstrate your knowledge and enthusiasm for the role

ATS Keywords: Product Management, User Experience, Data Analysis, Onboarding, Growth Strategies, CRM, Technical Solutions, Market Awareness, Leadership, Communication, API Understanding, Problem Solving, Adaptability, User Feedback, Product Development, Teamwork

ASSUMPTION: The interview process for this role will focus on assessing the candidate's product management skills, user experience and data analysis expertise, leadership abilities, and cultural fit with the company.

πŸ› οΈ Tools & Technologies

  • JIRA
  • Confluence
  • Slack
  • Google Suite (Gmail, Google Drive, Google Docs)
  • Data analysis tools (e.g., Excel, SQL, Tableau)
  • User experience design tools (e.g., Sketch, Figma, Adobe XD)

ASSUMPTION: Familiarity with these tools and technologies is preferred but not required. The company provides training and support to help employees develop the necessary skills.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Obsessed
  • Ownership
  • Innovation
  • Security
  • Transparency

Work Style:

  • Collaborative and cross-functional
  • Data-driven and user-focused
  • Dynamic and fast-paced

Self-Assessment Questions:

  • Do you thrive in a collaborative, cross-functional work environment?
  • Are you passionate about creating user-centric products and experiences?
  • Do you have strong leadership skills and the ability to drive results in a dynamic and fast-paced environment?

ASSUMPTION: Candidates who are customer-obsessed, innovative, and comfortable working in a dynamic and collaborative environment will be well-suited for this role.

⚠️ Potential Challenges

  • Working in a fast-paced and rapidly evolving industry
  • Managing multiple projects and priorities simultaneously
  • Collaborating with diverse teams and stakeholders
  • Adapting to changing market conditions and user needs

ASSUMPTION: These challenges can be overcome with strong leadership, adaptability, and a focus on user-centric design and data-driven decision making.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other Senior Product Manager positions in the crypto industry, with a focus on user experience and product growth
  • However, this role is unique in its focus on the Exchange's Experience roadmap and driving user acquisition through a seamless onboarding process
  • Career progression in this role could lead to leadership positions within the product management team or other areas of the business

ASSUMPTION: This role offers unique opportunities for growth and impact within the crypto industry, with a focus on driving user acquisition and improving the user experience.

πŸ“ Sample Projects

  • Redesigning the Exchange's onboarding workflow to improve user experience and conversion rates
  • Developing and implementing a CRM strategy to drive targeted retail campaigns and improve product success
  • Collaborating with the Growth team to optimize the user acquisition funnel and improve overall Exchange performance

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that the Senior Product Manager - Exchange (Growth & UX) may be involved in.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits into the broader product management organization?
  • How does the company support the professional growth and development of its product managers?
  • What are the key priorities for this role in the first 90 days?
  • How does the company approach user research and testing to inform product development?
  • What is the company's strategy for expanding its user base and growing the Exchange in the coming years?

ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company's priorities and strategies.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience in product management, user experience, and data analysis
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and leadership abilities
  • Research Crypto.com and the crypto industry to demonstrate your knowledge and enthusiasm for the role
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.