📌 Core Information
Job Title: Senior Product Manager (Rocket Growth)
Company: Coupang
Location: Seoul, South Korea
Job Type: On-site
Category: Product Management
Date Posted: June 5, 2025
Experience Level: 5-10 years
Remote Status: No
🚀 Job Overview
Key aspects of this role include:
- Defining and executing the product strategy for Policies and Settlements within Rocket Growth
- Optimizing fee structures and settlement mechanisms to balance Coupang’s financial goals with seller sustainability and competitiveness
- Collaborating with diverse stakeholders across technical and non-technical domains to deliver seamless and compliant solutions
- Leveraging data to uncover insights, define KPIs, and measure product performance through A/B testing and post-launch analysis
- Mentoring junior PMs and fostering a culture of ownership, innovation, and continuous improvement
ASSUMPTION: This role requires a high level of ambiguity tolerance and the ability to navigate complex, high-stakes topics related to settlements, fees, and financial policies. Strong communication and collaboration skills are essential for aligning stakeholders and driving alignment across diverse teams.
📋 Key Responsibilities
Product Strategy & Vision:
Define and drive the long-term vision for Policies and Settlements, ensuring alignment with Rocket Growth’s strategic objectives.
Profitability & Viability:
Design and optimize fee structures and settlement mechanisms that balance Coupang’s financial goals with seller sustainability and competitiveness.
Execution & Delivery:
Own the product roadmap, prioritize features based on business impact, and lead cross-functional teams through execution.
Stakeholder Management:
Collaborate with engineering, operations, finance, legal, and customer service teams to deliver seamless and compliant solutions.
Data-Driven Decision Making:
Leverage data to uncover insights, define KPIs, and measure product performance through A/B testing and post-launch analysis.
Customer Obsession:
Deeply understand seller and customer pain points to design intuitive, scalable, and impactful solutions.
Mentorship:
Guide and mentor junior PMs, fostering a culture of ownership, innovation, and continuous improvement.
ASSUMPTION: The responsibilities listed above are not exhaustive and may evolve based on business needs and priorities.
🎯 Required Qualifications
Education:
Bachelor’s degree in a relevant field (e.g., Business, Economics, Computer Science, or a related discipline).
Experience:
7+ years of experience in product management, strategy, fintech, pricing, or revenue management. Proven track record of launching and scaling complex products in ambiguous environments.
Required Skills:
- Strong analytical skills with experience interpreting large datasets and presenting insights to senior leadership
- Exceptional communication skills—able to influence and align stakeholders across technical and non-technical domains
- Demonstrated ability to manage competing priorities and make trade-offs in a fast-paced environment
Preferred Skills:
- MBA from a top-tier business school
- Experience in e-commerce, fulfillment, or logistics
- Bilingual in Korean and English
- Strong bias for action and a results-driven mindset
ASSUMPTION: The required and preferred qualifications listed above are essential for success in this role. However, Coupang is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.
💰 Compensation & Benefits
Salary Range: Competitive salary based on experience level and industry standards for South Korea. The estimated range is ₩80,000,000 - ₩120,000,000 per year (approximately USD $65,000 - $98,000).
Benefits:
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company matching
- Generous vacation and holiday leave
- Flexible work arrangements and remote work options
- Employee discounts on Coupang services and products
Working Hours:
Standard full-time working hours with flexible arrangements to accommodate team collaboration and project needs.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate’s qualifications and experience. The benefits listed are subject to change and may be updated based on the company’s policies and practices.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and Retail Technology
Company Size: 10,001+ employees
Founded: 2010
Company Description:
- Coupang exists to wow its customers by making shopping, eating, and living easier than ever
- As a startup with the resources of a large global public company, Coupang fosters an entrepreneurial culture that encourages innovation and impact
- With a mission to build the future of commerce, Coupang pushes boundaries to solve problems and break traditional trade-offs
Company Specialties:
- Retail
- Technology
- Operations
- IT
- Internet
- Platform
- Customer service
Company Website: Coupang Careers
ASSUMPTION: Coupang’s culture and mission make it an attractive place to work for individuals seeking a challenging and rewarding career in e-commerce and retail technology.
📊 Role Analysis
Career Level: Mid to Senior level within the Product Management career path
Reporting Structure: The role reports directly to the Head of Product for Rocket Growth, with matrix reporting to relevant functional leads based on the project or initiative.
Work Arrangement: On-site with potential for remote work arrangements based on team needs and project requirements.
Growth Opportunities:
- Potential to grow into a leadership role within the Rocket Growth team or explore other opportunities within Coupang’s broader product organization
- Exposure to cross-functional teams and stakeholders, fostering a well-rounded understanding of the business and industry
- Opportunities to work on high-impact, strategic initiatives that drive Coupang’s growth and market leadership
ASSUMPTION: The role offers significant growth potential for the right candidate, with opportunities to make a tangible impact on Coupang’s business and the broader e-commerce landscape.
🌍 Location & Work Environment
Office Type: Modern, collaborative office spaces designed to foster innovation and teamwork
Office Location(s): 720 Olive Way, Seattle, WA 98101, US (Global Headquarters) and 570, Tower 730, Songpa-daero, Songpa-gu, Seoul, Seoul 05510, KR (Seoul Office)
Geographic Context:
- Seattle, WA, US: Known for its tech industry, vibrant culture, and natural beauty, with a mild, oceanic climate
- Seoul, South Korea: A major global hub for technology, startups, and e-commerce, with a dynamic work environment and rich cultural heritage
Work Schedule: Standard full-time working hours with flexible arrangements to accommodate team collaboration and project needs.
ASSUMPTION: Coupang’s office locations offer dynamic work environments that cater to diverse employee preferences and promote collaboration and innovation.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the provided link
- Phone or video screening with the hiring manager or a member of the HR team
- On-site or virtual interviews with relevant stakeholders, including team members and senior leadership
- Final round interviews with senior leadership or the hiring manager
- Background check and offer extension
Key Assessment Areas:
- Product management skills and experience
- Analytical and problem-solving abilities
- Communication and collaboration skills
- Cultural fit and alignment with Coupang’s values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and cultural fit
- Research Coupang’s mission, values, and recent projects to demonstrate your enthusiasm and understanding of the company
- Practice common interview questions and refine your responses to showcase your strengths and qualifications
ATS Keywords: Product Management, Strategy, Fintech, Pricing, Revenue Management, Analytical Skills, Communication Skills, Stakeholder Management, Data-Driven Decision Making, Customer Obsession, Mentorship
ASSUMPTION: Coupang’s interview process is designed to assess candidates’ skills, cultural fit, and potential to contribute to the company’s mission and success.
🛠️ Tools & Technologies
- JIRA (Coupang’s internal project management tool)
- Confluence (Coupang’s internal collaboration platform)
- JIRA Analytics (Coupang’s data analytics and visualization tool)
- Google Suite (Gmail, Google Drive, Google Docs, Sheets, and Slides)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Asana (project management and collaboration tool)
- Slack (communication and collaboration platform)
ASSUMPTION: Coupang uses a variety of tools and technologies to facilitate collaboration, communication, and productivity. Proficiency in these tools is essential for success in the role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Innovation
- Collaboration
- Integrity
- Ownership
Work Style:
- Entrepreneurial
- Data-driven
- Agile
- Collaborative
- Adaptable
Self-Assessment Questions:
- How do you embody Coupang’s values in your daily work?
- Describe a time when you had to adapt to a significant change or challenge, and how did you approach it?
- How do you prioritize and manage multiple projects or responsibilities with competing deadlines?
ASSUMPTION: Coupang values candidates who embody their core values and can thrive in their dynamic, fast-paced work environment.
⚠️ Potential Challenges
- Managing complex, high-stakes topics related to settlements, fees, and financial policies
- Navigating ambiguity and driving alignment across diverse stakeholders
- Working in a fast-paced, dynamic environment with shifting priorities and tight deadlines
- Balancing the needs of multiple stakeholders, including sellers, customers, and the company
ASSUMPTION: The challenges listed above are inherent to the role and require a strong, adaptable candidate to succeed in this fast-paced, high-impact environment.
📈 Similar Roles Comparison
- Unlike traditional product management roles, this position focuses on financial policies and settlement mechanisms, requiring a unique blend of skills and experience
- Coupang’s fast-paced, dynamic environment offers more autonomy and growth opportunities compared to larger, more structured organizations
- Candidates should be comfortable working in a startup-like culture within a large, global public company
ASSUMPTION: This role offers a unique blend of challenges, opportunities, and rewards for the right candidate seeking to make a significant impact in the e-commerce and retail technology industry.
📝 Sample Projects
- Redesigning fee structures to optimize seller sustainability and profitability
- Developing and implementing new settlement mechanisms to improve customer experience and operational efficiency
- Collaborating with cross-functional teams to launch and scale high-impact products and features
ASSUMPTION: The sample projects listed above are illustrative of the types of initiatives a Senior Product Manager in Rocket Growth might work on, but the specific projects may vary based on business needs and priorities.
❓ Key Questions to Ask During Interview
- How does this role fit into Coupang’s long-term vision for Rocket Growth and the broader e-commerce landscape?
- What are the most pressing challenges facing the Rocket Growth team, and how can this role address them?
- How does Coupang support the professional development and growth of its product managers?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
- How does Coupang foster a culture of innovation and continuous improvement within its product organization?
ASSUMPTION: The key questions listed above are designed to help candidates better understand the role, the team, and the company, enabling them to make informed decisions about their application and potential fit.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and cultural fit
- Research Coupang’s mission, values, and recent projects to demonstrate your enthusiasm and understanding of the company
- Practice common interview questions and refine your responses to showcase your strengths and qualifications
- Follow up with the hiring manager or HR representative within 7 days of your initial application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
