📌 Core Information
🔹 Job Title: Senior Product Manager, Slack Growth & Expansion
🔹 Company: Salesforce
🔹 Location: Atlanta, Georgia, United States (Hybrid)
🔹 Job Type: Full-Time
🔹 Category: Product Management
🔹 Date Posted: 2025-05-22
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (36 days in office/quarter)
🚀 Job Overview
Key aspects of this role include:
- Developing and executing product strategies for Slack's self-serve retention and engagement
- Collaborating cross-functionally to enhance user adoption and retention
- Driving business impact through data-informed decision-making
- Managing multiple projects and balancing bold bets with quick wins
ASSUMPTION: This role requires a high degree of autonomy and ownership, with a focus on driving long-term user and business value.
📋 Key Responsibilities
✅ Developing and executing product vision, strategy, and roadmap for Slack’s self-serve retention and engagement strategy
✅ Creating fabulous end user experiences that deepen user awareness and engagement on Slack’s most valuable features
✅ Defining, understanding, and improving key funnels and metrics
✅ Owning features and experiments end-to-end, including writing product specs, driving cross-functional execution, and sharing insights and results
✅ Partnering closely with leaders across product, engineering, finance, operations, and external partners and customers
ASSUMPTION: This role involves a high level of collaboration and requires strong communication skills to work effectively with various teams and stakeholders.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, Computer Science)
Experience: 3-5+ years of experience leading major product initiatives across consumer or direct-to-customer business products
Required Skills:
- Proven track record of driving user engagement and retention
- Data-informed and experiment-driven approach
- Strong technical skills and ability to wade into details
- Excellent communication and collaboration skills
- Portfolio product approach for balancing bold bets with quick wins
Preferred Skills:
- Experience with Slack or similar collaboration platforms
- Background in Hybrid SMB or Consumer Growth
ASSUMPTION: While not explicitly stated, a Master's degree in a relevant field or equivalent experience may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $140,000 - $180,000 (Based on industry standards for Senior Product Manager roles in Atlanta, GA)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off (vacation, sick, and holidays)
- Employee stock purchase plan
- Employee assistance program
Working Hours: Full-time, with a minimum of 36 days in office/quarter
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically Customer Relationship Management (CRM) and enterprise cloud computing
Company Size: 10,001+ employees (Enterprise-level)
Founded: 1999
Company Description:
- Salesforce is a leading global CRM platform that helps businesses connect with their customers in a whole new way
- They empower companies to grow and succeed by providing innovative, data-driven solutions
- Salesforce is committed to creating a workplace that's inclusive and free from discrimination
Company Specialties:
- Enterprise Cloud Computing
- Customer Relationship Management
- Data Analysis and AI
Company Website: http://www.salesforce.com
ASSUMPTION: Salesforce is a well-established company with a strong focus on innovation, customer success, and employee well-being.
📊 Role Analysis
Career Level: Senior-level role with significant autonomy and impact
Reporting Structure: This role reports directly to the Senior Director of Product Management, Slack Growth & Expansion
Work Arrangement: Hybrid, with a minimum of 36 days in office/quarter
Growth Opportunities:
- Potential to grow into a Director or VP role as the team and product expand
- Chance to work on high-impact projects that drive business growth and user engagement
- Opportunity to collaborate with and learn from experienced product leaders
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the company's success.
🌍 Location & Work Environment
Office Type: Hybrid, with a minimum of 36 days in office/quarter
Office Location(s): 950 E Paces Ferry Rd NE, Atlanta, GA 30326, US
Geographic Context:
- Atlanta, GA is a major metropolitan area with a diverse economy and a thriving tech industry
- The office is located in the Buckhead district, offering easy access to public transportation and amenities
- Atlanta has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, with standard business hours (8:00 AM - 5:00 PM EST)
ASSUMPTION: The hybrid work arrangement allows for a good balance between in-office collaboration and remote work flexibility.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with a recruiter (30 minutes)
- Technical assessment or case study (60-90 minutes)
- On-site or video interview with the hiring manager and cross-functional team members (60-90 minutes)
- Final interview with the Senior Director of Product Management (30-45 minutes)
Key Assessment Areas:
- Product vision and strategy
- Data analysis and interpretation
- Cross-functional collaboration and communication
- Problem-solving and decision-making skills
Application Tips:
- Highlight your experience with user engagement and retention strategies
- Include specific examples of data-driven decision-making in your resume and cover letter
- Prepare for behavioral and situational interview questions focused on product management
ATS Keywords: User Engagement, Retention Strategy, Data-Driven Decision Making, Product Management, Cross-Functional Collaboration, Slack, CRM
ASSUMPTION: The interview process is designed to assess your technical skills, strategic thinking, and cultural fit within the Salesforce team.
🛠️ Tools & Technologies
- Slack
- CRM software (e.g., Salesforce, HubSpot)
- Data analysis tools (e.g., Excel, Google Analytics)
- Project management tools (e.g., Asana, Jira)
ASSUMPTION: The specific tools and technologies used may vary depending on the candidate's role and responsibilities.
👔 Cultural Fit Considerations
Company Values:
- Customer Success
- Innovation
- Integrity
- Equality
- Transparency
Work Style:
- Collaborative and cross-functional
- Data-driven and experiment-focused
- Fast-paced and results-oriented
Self-Assessment Questions:
- How have you driven user engagement and retention in previous roles?
- Can you describe a time when you had to make a critical prioritization decision based on long-term value for users and the business?
- How do you approach balancing bold, high-upside bets with quick wins in your product portfolio?
ASSUMPTION: Salesforce values candidates who are passionate about their work, committed to customer success, and aligned with their company values.
⚠️ Potential Challenges
- Managing multiple projects and balancing competing priorities
- Working in a fast-paced, dynamic environment with frequent changes and new initiatives
- Collaborating effectively with cross-functional teams and stakeholders
- Adapting to a hybrid work arrangement and maintaining productivity in an office setting
ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication, and a willingness to adapt and learn in a dynamic environment.
📈 Similar Roles Comparison
- This role is unique in its focus on Slack's self-serve retention and engagement strategy, but shares similarities with other Senior Product Manager roles in the industry
- Compared to other Senior Product Manager roles, this position offers a unique opportunity to work on a high-impact product with a large user base and significant business potential
- Career progression in this role may follow a similar path to other Senior Product Manager roles, with potential advancement to Director or VP levels
ASSUMPTION: While this role shares similarities with other Senior Product Manager positions, its focus on Slack's self-serve retention and engagement strategy sets it apart in the industry.
📝 Sample Projects
- Developing and executing a user onboarding campaign to increase feature adoption and engagement
- Conducting user research and competitive analysis to identify opportunities for improving user retention
- Collaborating with engineering and design teams to build and launch new features that drive user engagement and retention
ASSUMPTION: These sample projects illustrate the types of initiatives a Senior Product Manager in this role might work on, but the specific projects will vary depending on the team's priorities and the product's roadmap.
❓ Key Questions to Ask During Interview
- Can you describe the current state of Slack's self-serve retention and engagement strategy, and where this role fits into that vision?
- How does the team approach balancing bold, high-upside bets with quick wins in the product portfolio?
- What are the biggest challenges facing the team in the next 6-12 months, and how can this role help address them?
- How does the team collaborate with external partners and customers to gather feedback and inform product decisions?
- What opportunities exist for growth and development within the team and the broader organization?
ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to understanding the team's priorities and dynamics.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your experience with user engagement, retention strategies, and data-driven decision-making
- Prepare for the interview process by researching Salesforce, Slack, and the broader CRM industry
- Follow up with the recruiter after submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
