📌 Core Information
🔹 Job Title: Senior Services Growth Manager
🔹 Company: Itron, Inc.
🔹 Location: Georgia, United States (Remote)
🔹 Job Type: Full-Time
🔹 Category: Utilities
🔹 Date Posted: 2025-07-15
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid
🚀 Job Overview
Key aspects of this role include:
- Driving new business opportunities for Itron's DEM Services team.
- Collaborating closely with sales and product management organizations.
- Developing high-quality, customer-aligned content for RFPs.
- Maintaining a broad view across all active proposals.
- Ensuring consistency, accuracy, and relevance of Services content throughout.
ASSUMPTION: This role requires a strategic mindset, excellent communication skills, and the ability to work effectively with cross-functional teams.
📋 Key Responsibilities
✅ Develop and maintain a comprehensive state of market opportunities for Itron in the DEM, DERMS, and adjacent solution spaces.
✅ Coordinate and oversee the DEM Services team’s contributions to Itron’s pre-sales processes.
✅ Focus on maturing the DEM Services team’s capabilities in RFP response content curation.
✅ Participate in all "go/no-go" meetings for RFP responses which include a services component.
✅ Actively support "short list" presentations including strategy development and key messaging.
ASSUMPTION: This role involves a mix of strategic planning, content development, and cross-functional collaboration.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field.
Experience: 7+ years of experience in services strategy, solution architecture, business development, or pre-sales support, ideally within energy, utilities, or enterprise software industries.
Required Skills:
- Proven success supporting or leading complex RFP and RFx responses.
- Strong writing and content development skills with an ability to craft compelling and technically accurate narratives tailored to various customer audiences.
- Familiarity with DERMS, DEM, AMI, grid-edge, or utility-scale service offerings, with the ability to translate technical and operational capabilities into business value.
- Ability to influence decisions and drive alignment across global or matrixed organizations.
Preferred Skills:
- Experience working with or within Salesforce CRM (or equivalent) to track opportunities, assess pipeline quality, and support business planning.
- Prior exposure to working with strategic partner ecosystems to co-develop joint offerings or enhance solution competitiveness.
ASSUMPTION: Candidates should have a strong background in business development, pre-sales support, or a related field, with a proven track record of success in RFP responses.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Estimated based on industry standards for the role, experience level, and location)
Benefits:
- Competitive benefits package including financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
- Annual bonus program.
Working Hours: 40 hours per week, with flexibility for a hybrid work arrangement.
ASSUMPTION: The salary range is estimated based on industry standards for the role, experience level, and location. Actual salary may vary based on individual qualifications and company discretion.
📌 Applicant Insights
🔍 Company Context
Industry: Itron operates in the utilities sector, focusing on energy and water management solutions.
Company Size: Itron has 5,001-10,000 employees, providing a large and established work environment.
Founded: Itron was founded in 1977 and is headquartered in Liberty Lake, Washington.
Company Description:
- Itron enables utilities and cities to safely, securely, and reliably deliver critical infrastructure services to communities in more than 100 countries.
- The company's portfolio includes smart networks, software, services, meters, and sensors, helping customers better manage energy and water.
- Itron is committed to building an inclusive and diverse workforce, providing an authentic workplace experience for all employees.
Company Specialties:
- Utilities & Cities
- Smart Networks
- Software
- Services
- Meters & Sensors
- Advanced Metering Infrastructure
- Industrial IoT Solutions
- Automated Meter Reading
- Smart City Solutions
- Analytics
- Meter Data Management
- Distributed Energy Management
- Distributed Intelligence
- Electric Vehicles
- Distribution Automation
- Connected Devices
- Foundational Networks
- Gas
- Electricity
- Water
- and Smart Cities
Company Website: www.itron.com
ASSUMPTION: Itron's extensive experience and global presence provide a stable and well-established work environment for employees.
📊 Role Analysis
Career Level: This role is at the senior level, requiring significant experience and expertise in services growth management.
Reporting Structure: The Senior Services Growth Manager reports directly to the Director of Services Growth.
Work Arrangement: This role follows a hybrid work arrangement, with a mix of remote and on-site work.
Growth Opportunities:
- Potential career progression into leadership roles within the Services Growth team or related functions.
- Opportunities to work on high-impact projects and contribute to Itron's overall success.
- Chance to develop skills in strategic planning, cross-functional collaboration, and content development.
ASSUMPTION: This role offers opportunities for professional growth and development within Itron's expanding services portfolio.
🌍 Location & Work Environment
Office Type: Itron's offices are modern and collaborative, fostering a productive work environment.
Office Location(s): The primary office for this role is in Georgia, United States, with remote work options available.
Geographic Context:
- Georgia is located in the southeastern United States, with a humid subtropical climate and a cost of living slightly above the national average.
- The state is known for its diverse economy, with significant contributions from industries such as technology, healthcare, and logistics.
- Georgia is home to several major cities, including Atlanta, which offers a wide range of cultural, entertainment, and recreational opportunities.
Work Schedule: The hybrid work arrangement allows for flexibility in scheduling, with a mix of remote and on-site work.
ASSUMPTION: The hybrid work arrangement provides a good balance between work-life integration and in-person collaboration.
💼 Interview & Application Insights
Typical Process:
- Online application submission.
- Phone or video screen with the hiring manager.
- On-site or virtual interview with the hiring team.
- Final interview with senior leadership.
Key Assessment Areas:
- Strategic thinking and problem-solving skills.
- Communication and presentation skills.
- Cross-functional collaboration and teamwork.
- Cultural fit and alignment with Itron's values.
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare for behavioral and situational interview questions that focus on your experience with RFP responses, strategic planning, and cross-functional collaboration.
- Research Itron's company culture and values to demonstrate your fit and enthusiasm for the role.
ATS Keywords: Services Growth, RFP Response, Strategic Planning, Cross-Functional Collaboration, Utilities, Energy Management, Business Development, Pre-Sales Support
ASSUMPTION: Itron's interview process is designed to assess candidates' strategic thinking, communication skills, and cultural fit for the role.
🛠️ Tools & Technologies
- Salesforce CRM
- Microsoft Office Suite
- Project management tools (e.g., Asana, Jira)
- RFP response software (e.g., RFP360, RFP templates)
ASSUMPTION: The tools and technologies required for this role are standard for the industry and can be learned or adapted to as needed.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Customer Focus
- Integrity
- One Itron
- Safety
- Sustainability
Work Style:
- Collaborative and team-oriented.
- Data-driven and analytical.
- Adaptable and responsive to change.
- Results-focused and accountable.
Self-Assessment Questions:
- Do you align with Itron's core values, particularly innovation, customer focus, and integrity?
- Are you comfortable working in a hybrid work environment, balancing remote and on-site work?
- Do you thrive in a collaborative, data-driven work style, and are you results-focused and accountable?
ASSUMPTION: Itron's culture values innovation, customer focus, and collaboration, seeking candidates who align with these principles.
⚠️ Potential Challenges
- The role may require occasional travel to meet with clients, attend industry events, or collaborate with remote teams.
- Managing multiple RFP responses simultaneously may be challenging, requiring strong organizational skills and prioritization.
- The hybrid work arrangement may present challenges in maintaining work-life balance.
- Working in a matrixed organization may require navigating complex decision-making processes and building consensus across multiple teams.
ASSUMPTION: These challenges can be mitigated with strong communication, time management, and collaboration skills.
📈 Similar Roles Comparison
- Compared to other services growth management roles, this position offers a unique blend of strategic planning, content development, and cross-functional collaboration.
- Itron's extensive industry experience and global presence provide a stable and well-established work environment for employees.
- Career progression opportunities may vary depending on the specific organization and its growth trajectory.
ASSUMPTION: This role offers a unique blend of strategic planning, content development, and cross-functional collaboration, setting it apart from similar positions in the industry.
📝 Sample Projects
- Developing a comprehensive state of market opportunities for Itron in the DEM, DERMS, and adjacent solution spaces.
- Crafting compelling and technically accurate narratives tailored to various customer audiences for an RFP response.
- Coordinating and overseeing the DEM Services team’s contributions to Itron’s pre-sales processes, including prospect qualification, customer conversations, and RFP response content curation.
ASSUMPTION: These sample projects illustrate the strategic planning, content development, and cross-functional collaboration required for success in this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall Services Growth team's strategy, and what are the key priorities for the first 90 days?
- Can you describe the team structure and dynamics, and how does this role collaborate with other teams within Itron?
- How does Itron support work-life balance for employees in hybrid work arrangements?
- What opportunities exist for professional growth and development within the Services Growth team or related functions?
- How does Itron measure the success of this role, and what key performance indicators (KPIs) will be used to track progress?
ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into the work environment and career growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare for behavioral and situational interview questions that focus on your experience with RFP responses, strategic planning, and cross-functional collaboration.
- Research Itron's company culture and values to demonstrate your fit and enthusiasm for the role.
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
