🔹 Job Title: Specialist, Customer Acquisition (ANZ Speaker)
🔹 Company: CNX
🔹 Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
🔹 Job Type: Full-time
🔹 Category: Sales & Business Development
🔹 Date Posted: July 1, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires strong communication skills, sales acumen, and the ability to work well under pressure in a high-volume environment.
✅ Sales & Customer Engagement: Demonstrate the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.
✅ Forecasting: Provide accurate weekly/ monthly/ quarterly sales forecast.
✅ Customer Satisfaction: Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage.
✅ Objection Handling: Manage external competitive pressures and handle objections to retain customers or win new customers.
✅ CRM Management: Maintain the customer management system (CRM) to ensure all relevant data is captured.
✅ Team Collaboration: Work with your team and management to provide a professional experience during all interactions with customers and prospects.
ASSUMPTION: This role requires a proactive approach to customer engagement, problem-solving, and team collaboration.
Education: High school diploma or equivalent required. Bachelor's degree in Business, Marketing, or a related field preferred.
Experience: 0-2 years of sales or customer service experience preferred.
Required Skills:
Preferred Skills:
ASSUMPTION: While not explicitly stated, having experience in sales or customer service within the IT industry would be beneficial for this role.
Salary Range: The salary range for this role is estimated to be between MYR 2,500 - 3,500 per month, based on industry standards for entry-level sales positions in Kuala Lumpur. This range is inclusive of a basic salary and commission structure.
Benefits:
Working Hours: Full-time position with standard office hours, Monday to Friday. Overtime may be required based on business needs.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on individual performance and company policy.
Industry: Concentrix operates in the IT Services and IT Consulting industry, providing technology and services to power the world's best brands.
Company Size: Concentrix is a large company with over 10,000 employees globally. This size offers opportunities for career growth and diverse learning experiences.
Founded: Concentrix was founded in 1982 and has since grown into a global leader in its industry.
Company Description:
Company Specialties:
Company Website: www.concentrix.com
ASSUMPTION: Concentrix is a well-established company with a strong global presence, offering opportunities for career growth and development.
Career Level: This role is an entry-level to mid-level position within the sales department. It offers opportunities for career growth and development within the company.
Reporting Structure: The Specialist, Customer Acquisition (ANZ Speaker) reports directly to a Sales Manager and works closely with the sales team.
Work Arrangement: This is an on-site, full-time position with standard office hours. The role may require overtime based on business needs.
Growth Opportunities:
ASSUMPTION: Concentrix offers opportunities for career growth and development within the company, based on individual performance and business needs.
Office Type: The Kuala Lumpur office is a modern, multi-story building with a professional work environment.
Office Location(s): MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
Geographic Context:
Work Schedule: Full-time position with standard office hours, Monday to Friday. Overtime may be required based on business needs.
ASSUMPTION: The work environment at Concentrix is professional and collaborative, with opportunities for growth and development within the company.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Sales, Customer Acquisition, ANZ Speaker, CRM, Forecasting, Customer Engagement, Objection Handling, Team Collaboration, Sales Strategy, Customer Satisfaction, Technical Understanding, Product Knowledge
ASSUMPTION: The application process at Concentrix is competitive, and applicants should highlight their relevant skills and experiences to increase their chances of success.
ASSUMPTION: The specific tools and technologies used may vary depending on the company's internal systems and processes.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Applicants should assess their fit with Concentrix's company values and work style to ensure a successful and fulfilling career with the organization.
ASSUMPTION: These challenges can be overcome with strong communication skills, resilience, and a customer-centric mindset.
ASSUMPTION: Applicants should research similar roles in the industry to better understand the requirements and expectations of the position.
ASSUMPTION: These sample projects are intended to provide applicants with an understanding of the types of tasks and responsibilities associated with the role.
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company and the position.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.