📌 Core Information
🔹 Job Title: Sr. Associate, Sales Account Management
🔹 Company: SC Johnson
🔹 Location: San José, Costa Rica
🔹 Job Type: Full-Time
🔹 Category: Sales
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing and strengthening relationships with key clients to ensure exceptional service and maximize commercial value.
- Designing strategic plans to increase profitability and participation within key accounts, including negotiation and contract management.
- Analyzing account performance, detecting opportunities for improvement, and generating reports on results.
- Collaborating with cross-functional teams to ensure customer satisfaction and drive business growth.
ASSUMPTION: This role requires a balance of strategic thinking, strong interpersonal skills, and a solid understanding of sales and account management principles.
📋 Key Responsibilities
✅ Design and implement strategic plans to increase profitability and market share within key accounts.
✅ Manage and strengthen relationships with key clients to ensure exceptional service and drive customer satisfaction.
✅ Negotiate and close agreements, manage contracts, and ensure beneficial terms for both parties.
✅ Analyze account performance, identify opportunities for improvement, and generate reports on results.
✅ Collaborate with cross-functional teams to ensure customer satisfaction and drive business growth.
ASSUMPTION: Successful candidates will have a proven track record in sales, strong negotiation skills, and the ability to build and maintain strong client relationships.
🎯 Required Qualifications
Education: Bachelor's degree in Business Administration, Marketing, or a related field.
Experience: 3 to 5 years of experience in sales, with a focus on account management.
Required Skills:
- Proven sales and account management experience.
- Strong negotiation and contract management skills.
- Excellent communication and interpersonal skills.
- Fluency in Spanish (both written and spoken).
- Proficiency in Microsoft Office Suite and CRM software.
Preferred Skills:
- Experience in the consumer goods industry.
- Data analysis and strategic planning skills.
- Bilingual or multilingual proficiency.
ASSUMPTION: Candidates with relevant industry experience and a strong academic background will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: The estimated salary range for this role is between ₡6,000,000 and ₡8,000,000 per year (approximately $10,500 to $14,000 USD), based on industry standards for similar roles in Costa Rica.
Benefits:
- Innovative offices and sustainable production facilities.
- Opportunities for professional development in a global company.
- Additional rest days and a comprehensive benefits program.
Working Hours: Full-time, Monday to Friday, with the possibility of occasional overtime.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: SC Johnson operates in the manufacturing sector, specifically in the production of household cleaning products, home storage solutions, air care products, pest control, shoe care, and professional products.
Company Size: SC Johnson is a large company with over 10,000 employees worldwide, providing a dynamic work environment with ample opportunities for growth and development.
Founded: SC Johnson was founded in 1886 and is headquartered in Racine, Wisconsin, USA.
Company Description:
- SC Johnson is a fifth-generation, family-owned and led company with a strong commitment to sustainability, transparency, and creating opportunities for its employees and the communities it serves.
- The company's high-quality products and iconic brands, such as OFF!®, Raid®, Glade®, Windex®, and Ziploc®, are present in homes, schools, and businesses in virtually every country worldwide.
- SC Johnson is dedicated to building a diverse, inclusive, and supportive work environment where all people can thrive.
Company Specialties:
- Chemical products
- Home cleaning
- Air care
- Fast-moving consumer goods
- Consumer packaged goods
- Pest control
- Home storage
- Shoe care
Company Website: http://www.scjohnson.com
ASSUMPTION: SC Johnson's commitment to sustainability and diversity makes it an attractive employer for socially conscious job seekers.
📊 Role Analysis
Career Level: This role is a mid-level position within the sales department, offering opportunities for growth and advancement within the company.
Reporting Structure: The Sr. Associate, Sales Account Management, will report directly to the Sales Manager and collaborate with cross-functional teams to ensure customer satisfaction and drive business growth.
Work Arrangement: This is an on-site position, with the possibility of occasional remote work or hybrid arrangements, depending on the company's policies and the candidate's needs.
Growth Opportunities:
- Progression to a senior or management role within the sales department.
- Expansion into other areas of the business, such as marketing, product development, or operations.
- International assignments or relocation opportunities, as SC Johnson is a global company with operations in over 70 countries.
ASSUMPTION: Successful candidates will have a strong desire to learn, grow, and take on new challenges in a dynamic and fast-paced environment.
🌍 Location & Work Environment
Office Type: SC Johnson's offices are modern, innovative, and designed with open spaces to foster creativity and collaboration.
Office Location(s): San José, Costa Rica
Geographic Context:
- San José is the capital and largest city of Costa Rica, offering a vibrant cultural scene, excellent dining options, and a high quality of life.
- The city is known for its mild climate, with average temperatures ranging from 68°F to 81°F (20°C to 27°C) throughout the year.
- San José is centrally located, providing easy access to beaches, mountains, and other natural attractions.
Work Schedule: The work schedule is typically Monday to Friday, with standard business hours. Occasional overtime may be required to meet deadlines or address urgent client needs.
ASSUMPTION: Candidates who enjoy working in a dynamic, multicultural environment and appreciate the benefits of living in a vibrant city will find this role and location appealing.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the sales team or other relevant stakeholders
- Background check and offer extension
Key Assessment Areas:
- Sales and account management skills
- Negotiation and contract management abilities
- Communication and interpersonal skills
- Cultural fit and alignment with SC Johnson's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of the consumer goods industry and SC Johnson's products and values.
- Prepare examples of your past sales achievements and challenges overcome to showcase your abilities during the interview.
ATS Keywords: Sales, Account Management, Negotiation, Contract Management, Customer Relationships, Strategic Planning, Data Analysis, Spanish Fluency, Microsoft Office Suite, CRM Software
ASSUMPTION: Applicants should focus on demonstrating their relevant experience, skills, and cultural fit throughout the application and interview process.
🛠️ Tools & Technologies
- Microsoft Office Suite
- CRM software (e.g., Salesforce, HubSpot, or Microsoft Dynamics)
- Data analysis and visualization tools (e.g., Excel, Power BI, or Tableau)
- Project management and collaboration tools (e.g., Asana, Trello, or Microsoft Project)
ASSUMPTION: Candidates should have a solid understanding of Microsoft Office Suite and CRM software, as well as a willingness to learn and adapt to new tools as needed.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Respect
- Excellence
- Accountability
- Innovation
- Sustainability
Work Style:
- Collaborative and team-oriented
- Dynamic and fast-paced
- Results-driven and focused on continuous improvement
- Adaptable and open to change
Self-Assessment Questions:
- Do you align with SC Johnson's core values, and how have you demonstrated these values in your past experiences?
- How do you approach building and maintaining strong client relationships in a dynamic and competitive market?
- Can you provide an example of a time when you had to adapt to a significant change or challenge in your work environment, and how did you overcome it?
ASSUMPTION: Candidates who can demonstrate a strong alignment with SC Johnson's values and a willingness to adapt and grow in a dynamic work environment will be well-suited for this role.
⚠️ Potential Challenges
- The role may require occasional travel to meet with clients or attend industry events.
- Successful candidates must be able to work independently and manage their time effectively to meet deadlines and achieve sales targets.
- The consumer goods industry can be competitive and fast-paced, requiring adaptability and resilience in the face of challenges.
- Candidates should be comfortable working in a multicultural and diverse environment, as SC Johnson is a global company with operations in over 70 countries.
ASSUMPTION: Prospective applicants should carefully consider these potential challenges and assess their ability to thrive in a dynamic and fast-paced work environment.
📈 Similar Roles Comparison
- This role is similar to an Account Executive or Key Account Manager position in other consumer goods or manufacturing companies.
- However, SC Johnson's strong commitment to sustainability and social responsibility sets it apart from many other companies in the industry.
- Candidates with experience in related roles may find the transition to this position relatively seamless, but they should be prepared to adapt to SC Johnson's unique company culture and values.
ASSUMPTION: Candidates with experience in similar roles in the consumer goods or manufacturing industries may find this position appealing, but they should also be open to learning and adapting to SC Johnson's unique company culture and values.
📝 Sample Projects
- Developing and implementing a strategic plan to increase market share within a key account, including targeted marketing campaigns, promotional activities, and pricing strategies.
- Negotiating and closing a complex contract with a major client, ensuring beneficial terms for both parties while maintaining strong client relationships.
- Analyzing account performance data to identify trends, opportunities, and areas for improvement, and generating reports on results to inform decision-making.
ASSUMPTION: These sample projects illustrate the strategic, analytical, and interpersonal skills required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe the company's approach to sustainability and social responsibility, and how does this role contribute to those efforts?
- How does SC Johnson support the professional development and growth of its employees, and what opportunities exist for advancement within the company?
- Can you provide an example of a time when the company faced a significant challenge, and how did the team work together to overcome it?
- How does SC Johnson measure the success of its sales and account management efforts, and what key performance indicators (KPIs) are most important for this role?
- What is the company's approach to work-life balance, and how does it support employees in maintaining a healthy work-life balance?
ASSUMPTION: These questions demonstrate a candidate's interest in the company's values, culture, and commitment to sustainability and employee development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link.
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, using the ATS keywords provided.
- Prepare examples of your past sales achievements and challenges overcome to showcase your abilities during the interview.
- If selected for an interview, be prepared to discuss your alignment with SC Johnson's values and your approach to building and maintaining strong client relationships.
- Follow up with the hiring manager within one week after your interview to express your interest in the position and reiterate your qualifications.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
