Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Content moderation and classification to ensure adherence to established guidelines
• Cross-functional collaboration with various teams to protect the platform and users
• Data analysis and trend research to improve user experience and identify suspicious patterns
• Content calibration and policy enforcement to maintain a safe environment

ASSUMPTION: This role requires a high level of attention to detail, strong analytical skills, and the ability to handle sensitive content. It also requires a commitment to staying updated on key trends and policies.

📋 Key Responsibilities

✅ Review content to ensure it adheres to established content guidelines

✅ Enforce policy decisions related to content, often of a graphic nature

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas

✅ Participate in content calibrations to ensure consistency in policy enforcement

ASSUMPTION: This role may expose the incumbent to harmful content on a daily basis, requiring a strong resilience and professionalism.

🎯 Required Qualifications

Education: Bachelor's degree in a related field

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong analytical skills and attention to detail
• Ability to handle and review graphic content
• Excellent communication and collaboration skills
• Fluency in English

Preferred Skills:

• Experience with data analysis tools
• Familiarity with content moderation policies
• Knowledge of multiple languages

ASSUMPTION: While not explicitly stated, proficiency in data analysis tools and knowledge of multiple languages may be beneficial for this role.

💰 Compensation & Benefits

Salary Range: INR 8,00,000 - 12,00,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time, 40 hours per week. May include on-call rotations.

ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Large enterprise)

Founded: 1994 (Over 25 years ago)

Company Description:

• Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
• It is known for its customer-centric approach, operational excellence, and long-term thinking
• Amazon offers a wide range of products and services, including Amazon Prime, Amazon Web Services, and Alexa

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: https://www.amazon.com/

ASSUMPTION: Amazon is a large, established company with a strong focus on innovation and customer experience. This role may offer opportunities for growth and development within the organization.

📊 Role Analysis

Career Level: Mid-level

Reporting Structure: This role may report to a Team Lead or Manager within the Trust & Safety team

Work Arrangement: On-site, full-time

Growth Opportunities:

• Potential advancement to a Team Lead or Manager role within the Trust & Safety team
• Opportunities to work on high-impact projects and initiatives
• Chance to gain experience in a dynamic, fast-paced environment

ASSUMPTION: This role may offer opportunities for career growth and development within the Trust & Safety team or related areas.

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and is known for its tech industry and vibrant culture
• The office is located in a major tech hub, offering easy access to amenities and public transportation
• The city experiences a tropical savanna climate, with warm and humid weather throughout the year

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break. May include on-call rotations.

ASSUMPTION: The work environment may be fast-paced and dynamic, with a strong focus on collaboration and innovation.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screen with a recruiter
• Technical assessment or case study
• On-site or virtual interview with the hiring manager and team members
• Final decision and offer

Key Assessment Areas:

• Content moderation skills and experience
• Analytical skills and attention to detail
• Communication and collaboration skills
• Cultural fit and alignment with Amazon's leadership principles

Application Tips:

• Highlight relevant experience in content moderation, trust & safety, or a related field
• Demonstrate strong analytical skills and attention to detail in your resume and interview
• Showcase your ability to handle and review graphic content
• Prepare for behavioral questions that assess your problem-solving skills and resilience

ATS Keywords: Content moderation, trust & safety, data analysis, policy enforcement, cross-functional collaboration, user experience, graphic content

ASSUMPTION: The interview process may include assessments or case studies to evaluate the candidate's skills and fit for the role.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Vidooly, Brand24)
• Data analysis tools (e.g., Excel, Google Analytics)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The specific tools and technologies used may vary depending on the team and project requirements.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic environment
• Strong focus on collaboration and innovation
• Data-driven decision-making
• Bias for action and willingness to take risks

Self-Assessment Questions:

• Do you have a strong commitment to staying updated on key trends and policies in the trust & safety field?
• Are you comfortable handling and reviewing graphic content on a daily basis?
• Do you thrive in a fast-paced, dynamic environment and have a bias for action?

ASSUMPTION: Amazon values a strong customer focus, innovation, operational excellence, and long-term thinking. Candidates should assess their fit with these values and work style preferences.

⚠️ Potential Challenges

• Exposure to harmful content on a daily basis
• Fast-paced work environment with tight deadlines
• Need to stay updated on key trends and policies in the trust & safety field
• Potential for on-call rotations and working with sensitive content

ASSUMPTION: These challenges require a strong resilience, professionalism, and commitment to staying updated on key trends and policies.

📈 Similar Roles Comparison

• This role differs from other content moderator roles in its focus on data analysis and trend research to improve user experience
• It is similar to other trust & safety roles in its focus on policy enforcement and maintaining a safe environment
• Career path comparison: This role may lead to advancement to a Team Lead or Manager role within the Trust & Safety team or related areas

ASSUMPTION: This role offers unique opportunities for growth and development within the Trust & Safety team or related areas.

📝 Sample Projects

• Developing a new data analysis tool to improve content moderation efficiency
• Researching and implementing best practices for content moderation in the streaming industry
• Collaborating with cross-functional teams to improve user experience and identify suspicious patterns

ASSUMPTION: These projects demonstrate the role's focus on data analysis, trend research, and cross-functional collaboration to improve user experience.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I prepare for them?
• How does this role collaborate with other teams within the Trust & Safety department and the broader organization?
• What opportunities are there for growth and development within this role and the Trust & Safety team?
• How does the company support work-life balance for employees in this role?
• What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: These questions help assess the role's challenges, opportunities, and expectations for success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience in content moderation, trust & safety, or a related field
• Prepare for behavioral questions that assess your problem-solving skills and resilience
• Research Amazon's leadership principles and be prepared to discuss how you embody them
• Follow up with the recruiter after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.