Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety 🔹 Company: Amazon 🔹 Location: Bengaluru, Karnataka, India 🔹 Job Type: On-site 🔹 Category: Trust & Safety, Content Moderation 🔹 Date Posted: May 11, 2025 🔹 Experience Level: 2-5 years 🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Day-to-day compliance operations through content moderation and classification
• Reviewing sensitive content to ensure adherence to established guidelines
• Protecting the platform and keeping users safe
• Gathering, analyzing, and utilizing relevant data to improve user experience
• Researching and staying up-to-date on key trends and suspicious patterns
• Participating in content calibrations

ASSUMPTION: This role requires a strong attention to detail, resilience when handling graphic content, and the ability to work effectively in a fast-paced environment.

📋 Key Responsibilities

✅ Review content to ensure it adheres to established content guidelines ✅ Enforce policy decisions related to content ✅ Handle and review sensitive content to protect the platform and keep users safe ✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience ✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas ✅ Participate in content calibrations ASSUMPTION: This role may involve exposure to harmful content on a daily basis, requiring a strong sense of personal resilience and well-being.

🎯 Required Qualifications

Education: Bachelor's degree in a related field or equivalent experience

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to handle sensitive content and work in a fast-paced environment
• Fluency in English

Preferred Skills:

• Experience with data analysis tools
• Familiarity with content policy guidelines
• Knowledge of multiple languages

ASSUMPTION: Proficiency in using relevant software and tools for content moderation and data analysis is highly desirable.

💰 Compensation & Benefits

Salary Range: INR 700,000 - 1,200,000 per annum (Estimated, based on industry standards for this role and experience level)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time, 40 hours per week, with flexible work arrangements

ASSUMPTION: The salary range provided is an estimate based on industry standards for this role and experience level in Bengaluru, India. Actual compensation may vary based on factors such as skills, experience, and performance.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise-level)

Founded: 1994, with a strong focus on innovation and customer-centricity

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
• The company offers a wide range of products and services, including e-commerce, digital streaming, and cloud computing
• Amazon is known for its fast-paced, dynamic work environment and commitment to continuous improvement

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Working at Amazon offers opportunities for professional growth and exposure to diverse teams and projects.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement

Reporting Structure: This role reports directly to the Trust & Safety team lead and works cross-functionally with various teams

Work Arrangement: On-site, with opportunities for flexible work arrangements

Growth Opportunities:

• Advancement within the Trust & Safety team or related fields
• Cross-functional projects and collaborations
• Professional development and training opportunities

ASSUMPTION: This role offers a clear career path and opportunities for professional growth within the Trust & Safety team and related fields.

🌍 Location & Work Environment

Office Type: Corporate office with a modern, collaborative work environment

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and the third-largest tech hub in the world
• The city offers a mix of traditional and modern culture, with a thriving tech industry and numerous job opportunities
• Bengaluru has a tropical savanna climate, with warm weather year-round

Work Schedule: Full-time, with flexible work arrangements and opportunities for remote work

ASSUMPTION: Bengaluru offers a vibrant work environment with a diverse talent pool and numerous opportunities for professional growth.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• On-site or virtual interview with the hiring manager and team members
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills
• Attention to detail
• Resilience and emotional intelligence
• Communication and interpersonal skills

Application Tips:

• Highlight relevant experience in content moderation, trust & safety, or a related field
• Demonstrate strong analytical and problem-solving skills in your resume and interview
• Showcase your ability to handle sensitive content and work in a fast-paced environment
• Prepare for behavioral questions related to resilience, emotional intelligence, and problem-solving

ATS Keywords: Content Moderation, Trust & Safety, Policy Enforcement, Data Analysis, Trend Research, Content Calibration

ASSUMPTION: The interview process for this role may involve assessments of your problem-solving skills, attention to detail, and ability to handle sensitive content.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Confident Technologies, Sift Science)
• Data analysis tools (e.g., Excel, Google Analytics)
• Project management tools (e.g., Asana, Jira)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with relevant content moderation platforms and data analysis tools is highly desirable for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic
• Collaborative and cross-functional
• Focused on continuous improvement
• Data-driven decision-making

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic work environment?
• Are you comfortable handling sensitive content and working with diverse teams?
• Do you have strong analytical and problem-solving skills?

ASSUMPTION: Amazon values employees who are passionate about customer-centricity, continuous improvement, and data-driven decision-making.

⚠️ Potential Challenges

• Exposure to harmful content on a daily basis
• Working in a fast-paced, high-pressure environment
• Handling sensitive content and ensuring adherence to established guidelines
• Keeping up with the latest trends and suspicious patterns in content

ASSUMPTION: This role may present challenges related to content exposure, work environment, and staying up-to-date on industry trends.

📈 Similar Roles Comparison

• Compared to other content moderation roles, this position offers more focus on data analysis and trend research
• This role requires a higher level of resilience and emotional intelligence due to the nature of the content
• Career progression in this field may lead to roles such as Content Manager, Trust & Safety Team Lead, or related management positions

ASSUMPTION: This role offers unique opportunities and challenges compared to other content moderation positions, with a focus on data analysis and trend research.

📝 Sample Projects

• Developing and implementing a new content classification system to improve accuracy and efficiency
• Analyzing trends in harmful content and recommending policy updates to address emerging issues
• Collaborating with cross-functional teams to improve user experience and reduce policy violations

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role, with a focus on data-driven decision-making and cross-functional collaboration.

❓ Key Questions to Ask During Interview

• How does the team support each other when handling sensitive content?
• What opportunities are there for professional growth and development within the Trust & Safety team?
• How does the company ensure the well-being of employees who handle graphic content on a daily basis?
• What are the most challenging aspects of this role, and how can I prepare for them?
• How does the team collaborate with other departments to improve user experience and reduce policy violations?

ASSUMPTION: Asking these questions will help you better understand the work environment, team dynamics, and opportunities for professional growth in this role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience in content moderation, trust & safety, or a related field
• Prepare a cover letter addressing your qualifications for this role and your interest in Amazon's mission and values
• Prepare for behavioral interview questions related to resilience, emotional intelligence, and problem-solving
• Follow up with the hiring manager within one week of submitting your application, if you have not heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.