Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Handling sensitive content to protect the platform and keep users safe
• Reviewing and enforcing content policy decisions related to Prime Video content
• Collaborating cross-functionally with various teams to improve user experience
• Researching trends and suspicious patterns across policy areas
• Participating in content calibrations and staying up-to-date on key trends

ASSUMPTION: This role requires a strong stomach for handling graphic content and a commitment to continuous learning and improvement.

📋 Key Responsibilities

✅ Review Prime Video content to ensure it adheres to established content guidelines

✅ Enforce policy decisions related to content, often of a graphic nature

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas

✅ Participate in content calibrations and collaborate with cross-functional teams

ASSUMPTION: This role may involve exposure to harmful content on a daily basis, which can be challenging and stressful.

🎯 Required Qualifications

Education: Bachelor's degree in a related field

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong analytical skills and attention to detail
• Ability to handle and review graphic content
• Excellent communication and collaboration skills
• Fluency in English

Preferred Skills:

• Experience with data analysis tools
• Familiarity with content policy guidelines
• Knowledge of the media and entertainment industry

ASSUMPTION: While a background in content moderation is preferred, strong analytical skills and the ability to handle sensitive content are crucial for this role.

💰 Compensation & Benefits

Salary Range: INR 8,00,000 - 12,00,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

• Medical, dental, and vision insurance
• Retirement savings plan with company match
• Generous paid time off
• On-site services and amenities

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and technology

Company Size: 10,001+ employees (Large enterprise)

Founded: 1994 (Over 25 years ago)

Company Description:

• Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
• It is known for its customer-centric approach, operational excellence, and long-term thinking
• The company offers a wide range of products and services, including Amazon.com, Amazon Web Services (AWS), Prime Video, and Alexa

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Working at Amazon offers opportunities for professional growth and exposure to various aspects of the business.

📊 Role Analysis

Career Level: Mid-level professional

Reporting Structure: This role reports directly to the Trust & Safety team within Prime Video

Work Arrangement: On-site, full-time

Growth Opportunities:

• Advancement to a senior or management role within the Trust & Safety team
• Transition to other teams within Prime Video or Amazon, such as content acquisition or production
• Development of specialized skills in content policy, data analysis, or cross-functional collaboration

ASSUMPTION: This role offers opportunities for career growth and development within Amazon's Trust & Safety and Prime Video teams.

🌍 Location & Work Environment

Office Type: Corporate office with on-site amenities

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital city of Karnataka and the third-largest city in India
• The city is known for its vibrant tech industry, cultural scene, and pleasant climate
• Bengaluru is well-connected by air, rail, and road, with numerous amenities and attractions nearby

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM (with a 1-hour lunch break)

ASSUMPTION: Working in Bengaluru offers a dynamic and multicultural environment with ample opportunities for personal and professional growth.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-depth phone or video interview with the team
• Final round interview with the team lead or manager

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Ability to handle and review graphic content
• Communication and collaboration skills
• Understanding of content policy guidelines

Application Tips:

• Highlight relevant experience in content moderation, trust & safety, or a related field
• Demonstrate strong analytical skills and attention to detail in your resume and cover letter
• Showcase your ability to handle and review graphic content and explain how you maintain a healthy work-life balance

ATS Keywords: Content moderation, trust & safety, policy enforcement, data analysis, user safety, cross-functional collaboration

ASSUMPTION: The application process for this role may involve multiple rounds of interviews and assessments to ensure the best fit for the team.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Vidoq, Sightmachine)
• Data analysis tools (e.g., Excel, SQL, Python)
• Collaboration tools (e.g., Slack, Microsoft Teams)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with content moderation platforms and data analysis tools is beneficial for this role, but not always required.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic environment
• Focus on customer-centric decision-making
• Emphasis on continuous learning and improvement
• Collaborative and cross-functional teams

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable handling and reviewing graphic content?
• Do you have strong analytical skills and attention to detail?
• Are you a team player who enjoys collaborating with others?

ASSUMPTION: Amazon values employees who are customer-focused, passionate about innovation, and committed to operational excellence and long-term thinking.

⚠️ Potential Challenges

• Exposure to harmful content on a daily basis
• Handling and reviewing graphic content may be distressing
• Working in a fast-paced, dynamic environment may be overwhelming for some
• Collaborating with cross-functional teams may require additional communication and coordination

ASSUMPTION: These challenges can be mitigated by maintaining a healthy work-life balance, seeking support when needed, and leveraging Amazon's resources for employee well-being.

📈 Similar Roles Comparison

• Content Moderator vs. Senior Associate: Content Moderators typically have less experience and are responsible for day-to-day content moderation tasks, while Senior Associates have more experience and are involved in policy enforcement, data analysis, and cross-functional collaboration
• Trust & Safety vs. Content Policy: Trust & Safety roles focus on maintaining a safe and secure platform, while Content Policy roles are more focused on developing and enforcing content guidelines
• Amazon vs. Other Companies: Amazon offers competitive compensation and benefits, a dynamic work environment, and opportunities for professional growth and development

ASSUMPTION: This role offers a unique blend of content moderation, policy enforcement, data analysis, and cross-functional collaboration, making it distinct from similar roles in the industry.

📝 Sample Projects

• Developing and implementing a new content policy for a specific category of content
• Analyzing user feedback and data to identify trends and suspicious patterns
• Collaborating with cross-functional teams to improve the user experience and enhance platform safety

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities available in this role.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role collaborate with other teams within Prime Video and Amazon?
• What opportunities are there for professional growth and development within this role?
• How does Amazon support employees who are exposed to harmful content on a daily basis?
• What is the work-life balance like for this role, and how is it supported by the company?

ASSUMPTION: Asking these questions can help you better understand the role, the team, and the company culture, ensuring a good fit for your career goals and personal preferences.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience in content moderation, trust & safety, or a related field
• Write a cover letter explaining your interest in the role and how your skills and experience make you a strong fit
• Prepare for the interview by researching Amazon's company culture and the role's responsibilities
• Follow up with the hiring manager one week after submitting your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.