Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Handling sensitive content to ensure adherence to established guidelines and protect the platform.
• Cross-functional collaboration with various teams to maintain a safe user experience.
• Staying up-to-date on key trends and suspicious patterns across policy areas.
• Participating in content calibrations to ensure consistent policy enforcement.

ASSUMPTION: This role requires a strong stomach for handling graphic content and a commitment to staying informed about evolving trends and patterns.

📋 Key Responsibilities

✅ Review content to ensure it adheres to established content guidelines, often of a graphic nature.

✅ Enforce policy decisions related to content, protecting the platform and keeping users safe.

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience.

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas.

✅ Participate in content calibrations to ensure consistent policy enforcement.

ASSUMPTION: This role may expose the incumbent to harmful content on a daily basis, requiring resilience and emotional intelligence.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent experience.

Experience: 2-5 years of relevant experience in content moderation, trust & safety, or a related field.

Required Skills:

• Proven experience in content moderation or a related field.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.
• Fluency in English.

Preferred Skills:

• Experience with data analysis tools.
• Familiarity with Amazon's content policies.
• Knowledge of multiple languages.

ASSUMPTION: While not explicitly stated, proficiency in using relevant software and tools is likely to be required.

💰 Compensation & Benefits

Salary Range: INR 12-15 lakhs per annum (Estimated, based on industry standards for the role, experience level, and location)

Benefits:

• Health, vision, and dental insurance.
• Retirement savings plans.
• Paid time off and holidays.
• Maternity and paternity leave.
• Employee discounts.

Working Hours: Full-time, 40 hours per week, with flexible work arrangements possible.

ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise)

Founded: 1994

Company Description:

• Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
• It is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
• Amazon is known for its innovative and customer-centric approach, offering a wide range of products and services to customers worldwide.

Company Specialties:

• E-commerce platform and services.
• Cloud computing and infrastructure (AWS).
• Digital streaming and entertainment (Prime Video, Prime Music, etc.).
• Artificial intelligence and machine learning.

Company Website: Amazon.com

ASSUMPTION: Working for a large, established company like Amazon offers numerous opportunities for growth and learning, but may also come with more bureaucracy and structured processes.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role likely reports to a Manager or Senior Manager within the Trust & Safety team.

Work Arrangement: On-site, with potential for hybrid or remote work depending on team policies.

Growth Opportunities:

• Progression to a Senior or Manager role within the Trust & Safety team.
• Expansion into related fields, such as content policy development or data analysis.
• Potential to work on high-impact projects and initiatives within Amazon's broader trust & safety efforts.

ASSUMPTION: Given Amazon's size and diversity, there are ample opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Corporate office with a modern, collaborative work environment.

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and the third most populous city in India.
• It is known for its thriving tech industry, with many multinational corporations having their offices in the city.
• The city offers a mix of traditional Indian culture and modern urban living, with numerous parks, restaurants, and entertainment options.

Work Schedule: Standard office hours, with potential for flexible work arrangements.

ASSUMPTION: Working in Bengaluru offers a unique blend of cultural experiences and professional opportunities, but may also come with challenges such as traffic congestion and a fast-paced work environment.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening.
• Phone or video screen with a recruiter or hiring manager.
• On-site or virtual interview with the hiring team, including behavioral and situational questions.
• Final round interview with a senior leader or panel.

Key Assessment Areas:

• Content moderation skills and experience.
• Analytical and problem-solving abilities.
• Communication and collaboration skills.
• Cultural fit and alignment with Amazon's leadership principles.

Application Tips:

• Highlight relevant experience in content moderation, trust & safety, or a related field.
• Demonstrate your ability to handle sensitive content and maintain a high level of professionalism.
• Showcase your analytical skills and attention to detail through specific examples or projects.
• Tailor your resume and cover letter to emphasize your fit for the role and the company.

ATS Keywords: Content moderation, trust & safety, policy enforcement, data analysis, user experience, cross-functional collaboration, Amazon's content policies, graphic content, harmful content

ASSUMPTION: Given Amazon's size and the volume of applications they receive, it is essential to tailor your application materials to the specific role and company, and to use relevant keywords to help your application stand out.

🛠️ Tools & Technologies

• Amazon's proprietary content moderation and data analysis tools.
• Microsoft Office Suite or similar productivity tools.
• Project management and collaboration tools, such as Asana, Trello, or JIRA.

ASSUMPTION: Familiarity with Amazon's proprietary tools and platforms is likely to be required, and proficiency in relevant software and technologies is expected.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession.
• Passion for invention.
• Commitment to operational excellence.
• Long-term thinking.

Work Style:

• Data-driven and analytical.
• Collaborative and cross-functional.
• Fast-paced and innovative.
• Customer-centric and focused on results.

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic work environment?
• Are you comfortable handling sensitive and potentially disturbing content?
• Do you have a strong analytical mindset and attention to detail?
• Are you able to work collaboratively with diverse teams to achieve common goals?

ASSUMPTION: Amazon values employees who are passionate about their work, customer-focused, and committed to continuous learning and improvement. They also prioritize cultural fit and alignment with their leadership principles.

⚠️ Potential Challenges

• Exposure to harmful and graphic content on a daily basis.
• Working in a fast-paced, high-pressure environment.
• Managing multiple priorities and deadlines effectively.
• Adapting to changes in policies, trends, and tools as the role evolves.

ASSUMPTION: These challenges require resilience, emotional intelligence, and a strong commitment to self-care and work-life balance.

📈 Similar Roles Comparison

• This role differs from other content moderation positions in its focus on trust & safety within a specific platform (Prime Video) and its requirement for a higher level of policy enforcement and data analysis.
• In the broader context of Amazon's trust & safety efforts, this role is part of a larger team responsible for maintaining a safe and positive user experience across all of the company's platforms and services.
• Career progression in this field could lead to roles in content policy development, data analysis, or management within Amazon's trust & safety organization.

ASSUMPTION: Understanding the unique aspects of this role and how it fits into Amazon's broader trust & safety efforts can help applicants tailor their application materials and prepare for interviews.

📝 Sample Projects

• Developing and implementing a new content classification system to improve the efficiency and accuracy of content moderation.
• Analyzing user feedback and data to identify trends and patterns in policy violations and developing targeted interventions to address them.
• Participating in cross-functional projects to improve the user experience and enhance Amazon's content policies and guidelines.

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role, from technical and analytical tasks to collaborative and strategic initiatives.

❓ Key Questions to Ask During Interview

• Can you describe a typical day in this role and how it might evolve over time?
• How does this role fit into the broader trust & safety organization at Amazon, and what opportunities are there for growth and development?
• What are the most challenging aspects of this role, and how does the team support each other in managing them?
• How does Amazon approach continuous learning and development for its employees in this field?
• What are the key priorities for this role in the first 30, 60, and 90 days, and how will my success be measured?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and your commitment to understanding the company and its culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Amazon Jobs portal.
• Tailor your resume to highlight your relevant experience in content moderation, trust & safety, or a related field.
• Write a cover letter that emphasizes your fit for the role and the company, and your enthusiasm for the opportunity to contribute to Amazon's trust & safety efforts.
• Prepare for your interview by researching Amazon's content policies and guidelines, and practicing your responses to behavioral and situational interview questions.
• Follow up with the recruiter or hiring manager after your interview to express your appreciation for the opportunity and reiterate your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.