Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Day-to-day PV Compliance Trust & Safety Operations through content moderation, classification, and data labeling activities.
• Reviewing content to ensure it adheres to established content guidelines and enforcing policy decisions related to content.
• Gathering, analyzing, and utilizing relevant data to develop ways to improve the overall PV user experience.
• Researching and staying up-to-date on key trends and suspicious patterns across policy areas, along with participating in content calibrations.

ASSUMPTION: This role requires a strong attention to detail, excellent analytical skills, and the ability to work well under pressure. It also involves reviewing sensitive content, which may be graphic in nature.

📋 Key Responsibilities

✅ Review Prime Video content to ensure it adheres to established content guidelines and enforce policy decisions related to content.

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall PV user experience.

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas, along with participating in content calibrations.

✅ Collaborate cross-functionally with various teams to ensure consistent and effective content moderation and classification.

ASSUMPTION: This role may involve exposure to harmful content on a daily basis, which requires a strong resilience and emotional intelligence.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Communications, Media Studies, or a related discipline).

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field.

Required Skills:

• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to work well under pressure.
• Excellent communication and collaboration skills.
• Fluency in English.
• Proficient in using data analysis tools and software.

Preferred Skills:

• Experience with content moderation tools and platforms.
• Knowledge of the media and entertainment industry.
• Familiarity with Amazon's content guidelines and policies.

ASSUMPTION: While not explicitly stated, proficiency in using Microsoft Office Suite and familiarity with Amazon's internal tools may also be beneficial for this role.

💰 Compensation & Benefits

Salary Range: INR 8,00,000 - 12,00,000 per annum (Estimated based on industry standards for similar roles and experience levels in Bengaluru).

Benefits:

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Maternity and paternity leave.
• Employee discounts on Amazon products and services.

Working Hours: Full-time, 40 hours per week. May require working on weekends or evenings as needed.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail. Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Company Size: 10,001+ employees. As a large company, Amazon offers numerous opportunities for career growth and development.

Founded: 1994. Amazon was founded by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
• The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
• Amazon's mission is to be Earth's most customer-centric company.

Company Specialties:

• E-commerce and Retail.
• Cloud Computing (Amazon Web Services).
• Digital Streaming (Amazon Prime Video, Amazon Music, etc.).
• Artificial Intelligence and Machine Learning.

Company Website: About Amazon

ASSUMPTION: Amazon's large size and diverse business segments offer numerous opportunities for career growth and development within the company.

📊 Role Analysis

Career Level: Mid-level. This role is suitable for candidates with 2-5 years of experience in content moderation, trust & safety, or a related field.

Reporting Structure: This role reports directly to the Manager, Trust & Safety, Prime Video.

Work Arrangement: On-site, full-time. The role may require working on weekends or evenings as needed.

Growth Opportunities:

• Progression to a Senior or Manager role within the Trust & Safety team.
• Transition to other teams within Amazon, such as Content Acquisition, Originals, or Marketing.
• Development of specialized skills in content moderation, data analysis, or policy enforcement.

ASSUMPTION: Given Amazon's large size and diverse business segments, there are numerous opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Amazon's Bengaluru office is a modern, collaborative workspace with state-of-the-art facilities.

Office Location(s): Embassy TechVillage, Bengaluru.

Geographic Context:

• Bengaluru is the capital city of the Indian state of Karnataka and is known for its vibrant tech industry and cosmopolitan culture.
• The city has a tropical savanna climate with warm, humid weather year-round.
• Bengaluru is well-connected by air, rail, and road, with numerous amenities and attractions nearby.

Work Schedule: Full-time, 40 hours per week. May require working on weekends or evenings as needed.

ASSUMPTION: The work environment at Amazon's Bengaluru office is dynamic, fast-paced, and collaborative, with a strong focus on innovation and customer obsession.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening.
• Phone or video screen with a member of the HR team.
• On-site or virtual interview with the hiring manager and team members.
• Final round interview with the director or senior leader of the team.

Key Assessment Areas:

• Analytical and problem-solving skills.
• Attention to detail and ability to work well under pressure.
• Communication and collaboration skills.
• Familiarity with Amazon's content guidelines and policies.

Application Tips:

• Highlight your experience with content moderation, trust & safety, or related fields in your resume.
• Demonstrate your analytical and problem-solving skills in your cover letter or during the interview.
• Showcase your understanding of Amazon's content guidelines and policies in your application materials.

ATS Keywords: Content Moderation, Trust & Safety, Data Analysis, Policy Enforcement, Amazon, Prime Video, Customer Experience, User Safety

ASSUMPTION: The application process for this role may involve assessments or exercises to evaluate the candidate's analytical and problem-solving skills, as well as their attention to detail and ability to work well under pressure.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint).
• Data analysis tools and software (e.g., SQL, Python, R).
• Content moderation tools and platforms (e.g., Vidoq, Sightmachine, or similar).
• Amazon's internal tools and platforms (e.g., A9, Amazon Redshift, Amazon S3).

ASSUMPTION: Familiarity with Amazon's internal tools and platforms may be beneficial for this role, but is not explicitly required.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsession.
• Ownership.
• Invent and Simplify.
• Learn and Be Curious.
• Hire and Develop the Best.
• Insist on the Highest Standards.
• Think Big.
• Bias for Action.
• Frugality.
• Earn Trust.

Work Style:

• Fast-paced and dynamic work environment.
• Collaborative and cross-functional teamwork.
• Strong focus on innovation and customer obsession.
• Results-driven and data-informed decision-making.

Self-Assessment Questions:

• Do you share Amazon's customer obsession and passion for invention?
• Are you comfortable working in a fast-paced, dynamic environment with a strong focus on innovation?
• Do you have excellent analytical and problem-solving skills, as well as a strong attention to detail?

ASSUMPTION: Amazon's company culture is fast-paced, innovative, and customer-centric, with a strong emphasis on collaboration, ownership, and results-driven decision-making.

⚠️ Potential Challenges

• Exposure to harmful or graphic content on a daily basis, which may require a strong resilience and emotional intelligence.
• The fast-paced and dynamic work environment may be challenging for candidates who prefer a more structured or predictable work environment.
• The role may require working on weekends or evenings as needed, which may impact work-life balance.
• The role is based in Bengaluru, which may require relocation for candidates who do not currently live in the city.

ASSUMPTION: These challenges are specific to this role and may not be applicable to other roles within Amazon or the Trust & Safety team.

📈 Similar Roles Comparison

• This role is similar to other content moderation or trust & safety roles within Amazon and other companies in the media and entertainment industry.
• However, this role is specific to Prime Video and may have unique aspects related to the content and user base of the platform.
• Career progression in this role may lead to senior or management positions within the Trust & Safety team, or to other teams within Amazon.

ASSUMPTION: This role is similar to other content moderation or trust & safety roles within Amazon and other companies in the media and entertainment industry, but may have unique aspects related to the content and user base of Prime Video.

📝 Sample Projects

• Developing and implementing a new content moderation policy for a specific category of content on Prime Video.
• Analyzing user feedback and data to identify trends and patterns in content violations and developing strategies to address them.
• Participating in content calibrations to ensure consistency and accuracy in content moderation decisions across the team.

ASSUMPTION: These sample projects are specific to this role and may not be applicable to other roles within Amazon or the Trust & Safety team.

❓ Key Questions to Ask During Interview

• Can you describe the day-to-day responsibilities of this role and how they align with Amazon's content guidelines and policies?
• How does this role collaborate with other teams within Amazon, such as Content Acquisition, Originals, or Marketing?
• What are the key challenges and opportunities for growth in this role, and how does Amazon support the professional development of its employees?
• How does Amazon ensure the well-being and work-life balance of its employees, particularly those in roles that involve exposure to harmful or graphic content?
• What are the next steps for career progression within the Trust & Safety team or other teams within Amazon?

ASSUMPTION: These questions are specific to this role and may help candidates better understand the day-to-day responsibilities, work environment, and career growth opportunities within the Trust & Safety team at Amazon.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link.
• Tailor your resume to highlight your experience with content moderation, trust & safety, or related fields.
• In your cover letter, demonstrate your analytical and problem-solving skills, as well as your understanding of Amazon's content guidelines and policies.
• Prepare examples of your work in content moderation, data analysis, or policy enforcement to showcase your skills and qualifications.
• Follow up with the hiring manager or HR team one week after submitting your application to inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.