Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: No (On-site)

🚀 Job Overview

Key aspects of this role include:

• Responsible for day-to-day Prime Video (PV) Compliance Trust & Safety Operations through content moderation, classification, and data labeling activities.
• Reviews content to ensure it adheres to established content guidelines and enforces policy decisions related to content.
• Works cross-functionally to gather, analyze, and utilize relevant data to improve the overall PV user experience.
• Researches and stays up-to-date on key trends and suspicious patterns across policy areas, and participates in content calibrations.

ASSUMPTION: This role requires a strong attention to detail, excellent analytical skills, and the ability to handle and review graphic content. It also demands a high level of comfort working in a dynamic, fast-paced environment.

📋 Key Responsibilities

✅ Reviews Prime Video content to ensure it adheres to established content guidelines and enforces policy decisions related to content.

✅ Gathers, analyzes, and utilizes relevant data to develop ways to improve the overall PV user experience.

✅ Researches and stays up-to-date on key trends and suspicious patterns across policy areas, and participates in content calibrations.

✅ Reviews content in continuous succession, which may include exposure to harmful content on a daily basis.

ASSUMPTION: This role may involve handling sensitive and potentially disturbing content, requiring a high level of emotional resilience and professionalism.

🎯 Required Qualifications

Education: Bachelor's degree in a related field or equivalent experience.

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field.

Required Skills:

• Excellent analytical skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to handle and review graphic content.
• Fluency in English.

Preferred Skills:

• Experience with content moderation tools.
• Familiarity with data analysis and visualization tools.
• Knowledge of trends and patterns in online content.

ASSUMPTION: While not explicitly stated, proficiency in using Microsoft Office Suite and familiarity with Amazon's internal tools may be beneficial for this role.

💰 Compensation & Benefits

Salary Range: INR 8,00,000 - 12,00,000 per annum (Estimated based on industry standards for similar roles at Amazon)

Benefits:

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Maternity and paternity leave.
• Employee discounts on Amazon products and services.

Working Hours: Full-time (40 hours per week), with flexible scheduling and potential for overtime during peak periods.

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles at Amazon. Actual compensation may vary based on factors such as skills, experience, and location.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Technology. Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Company Size: 10,001+ employees. As a large company, Amazon offers numerous opportunities for career growth and development.

Founded: 1994. Amazon was founded by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
• The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
• Amazon's mission is to be Earth's most customer-centric company.

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Amazon's large size and diverse range of businesses mean that there are numerous opportunities for career growth and development within the company.

📊 Role Analysis

Career Level: Mid-level. This role is suitable for professionals with 2-5 years of experience in content moderation, trust & safety, or a related field.

Reporting Structure: This role reports directly to the Trust & Safety team within Prime Video.

Work Arrangement: On-site. This role requires working on-site at Amazon's office in Bengaluru, Karnataka, India.

Growth Opportunities:

• Progression to senior or management roles within the Trust & Safety team.
• Transition to other teams or departments within Amazon, such as content creation, product management, or data analysis.
• Development of specialized skills in content moderation, data analysis, or policy enforcement.

ASSUMPTION: Given Amazon's large size and diverse range of businesses, there are numerous opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Corporate office. Amazon's Bengaluru office is a modern, professional work environment with numerous amenities and facilities.

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and is known for its thriving technology industry.
• The city offers a mix of traditional Indian culture and modern urban living, with numerous restaurants, shopping centers, and entertainment options.
• Bengaluru has a tropical savanna climate, with warm and humid weather throughout the year.

Work Schedule: Full-time, with flexible scheduling and potential for overtime during peak periods.

ASSUMPTION: While the work environment is professional and modern, the nature of the role may involve exposure to sensitive and potentially disturbing content, which could impact the overall work experience.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening.
• Phone or video screening to assess communication skills and cultural fit.
• On-site or virtual interview with the hiring manager and team members to discuss the role and assess technical skills and experience.
• Background check and offer extension.

Key Assessment Areas:

• Analytical skills and attention to detail.
• Communication and collaboration skills.
• Ability to handle and review graphic content.
• Familiarity with content moderation tools and data analysis.

Application Tips:

• Highlight any experience with content moderation, trust & safety, or related fields in your resume.
• Demonstrate your analytical skills and attention to detail in your resume and cover letter.
• Showcase your ability to handle and review graphic content and explain how you maintain professionalism in such situations.
• Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability.

ATS Keywords: Content Moderation, Trust & Safety, Data Analysis, Policy Enforcement, Graphic Content, Attention to Detail, Communication Skills

ASSUMPTION: As a large company with a high volume of applications, Amazon may use Applicant Tracking Systems (ATS) to screen resumes and identify relevant keywords.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Content moderation tools (e.g., Vidoq, Sensity, or in-house tools)
• Data analysis and visualization tools (e.g., Excel, Tableau, or Power BI)
• Amazon's internal tools and platforms

ASSUMPTION: While not explicitly stated, proficiency in using Microsoft Office Suite and familiarity with Amazon's internal tools may be beneficial for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsession
• Ownership
• Invent and Simplify
• Learn and Be Curious
• Hire and Develop the Best
• Insist on the Highest Standards
• Think Big
• Bias for Action
• Frugality

Work Style:

• Fast-paced and dynamic work environment
• Collaborative and team-oriented culture
• Focus on innovation, invention, and continuous improvement
• Data-driven decision-making and problem-solving

Self-Assessment Questions:

• How do you maintain professionalism and emotional resilience when handling sensitive and potentially disturbing content?
• Can you provide an example of a time when you used data to improve a process or user experience?
• How do you approach working in a fast-paced, dynamic environment, and how do you prioritize your workload in such situations?

ASSUMPTION: Amazon's company values and work style emphasize innovation, collaboration, and a customer-centric approach. Applicants should be able to demonstrate alignment with these values and work style in their application and interview.

⚠️ Potential Challenges

• Exposure to sensitive and potentially disturbing content on a daily basis.
• Working in a fast-paced, dynamic environment that may require overtime during peak periods.
• Handling a high volume of content and meeting tight deadlines.
• Navigating a large organization with numerous teams and departments.

ASSUMPTION: While Amazon offers numerous opportunities for career growth and development, the nature of this role may present unique challenges that require a high level of emotional resilience, professionalism, and adaptability.

📈 Similar Roles Comparison

• This role is similar to other content moderation and trust & safety positions within the industry, but may differ in terms of the specific content being reviewed and the tools used for moderation and data analysis.
• Compared to other roles within Amazon, this position may have a higher level of exposure to sensitive and potentially disturbing content, but also offers opportunities for career growth and development within the Trust & Safety team or other departments.
• Career progression in this role may involve transitioning to senior or management roles within the Trust & Safety team, or moving to other teams or departments within Amazon, such as content creation, product management, or data analysis.

ASSUMPTION: While this role is similar to other content moderation and trust & safety positions within the industry, the specific context and requirements of the role may vary based on the company and the content being reviewed.

📝 Sample Projects

• Developing and implementing a new content moderation policy to address emerging trends and patterns in user-generated content.
• Analyzing data on user behavior and content trends to identify opportunities for improving the user experience and reducing harmful content.
• Collaborating with cross-functional teams to review and calibrate content moderation decisions, ensuring consistency and fairness in policy enforcement.

ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with this role, but may not be representative of the specific projects or initiatives that the successful candidate will work on.

❓ Key Questions to Ask During Interview

• Can you describe the onboarding process for new team members and how you support their integration into the team?
• How does the Trust & Safety team collaborate with other departments within Prime Video, such as content creation and product management?
• What opportunities are there for career growth and development within the Trust & Safety team and other departments within Amazon?
• How does the company support work-life balance for employees in this role, given the potential for overtime during peak periods?
• Can you provide an example of a time when the company responded to feedback or data to improve the user experience or address emerging trends in content?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to understanding the company's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link.
• Customize your resume to highlight your experience with content moderation, trust & safety, or related fields.
• Write a cover letter that demonstrates your analytical skills, attention to detail, and ability to handle and review graphic content.
• Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability.
• Follow up with the hiring manager or recruiter one week after submitting your application to inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.