Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Content moderation and classification to ensure adherence to established guidelines
• Handling and reviewing sensitive content to protect the platform and users
• Cross-functional collaboration with various teams to improve user experience
• Research and trend analysis to stay up-to-date on key patterns and suspicious activities

ASSUMPTION: This role requires a high level of attention to detail, strong analytical skills, and the ability to handle graphic content. It also demands a proactive approach to identifying trends and potential issues.

📋 Key Responsibilities

✅ Review Prime Video content to ensure it adheres to established content guidelines

✅ Enforce policy decisions related to content, often involving graphic or sensitive material

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas

✅ Participate in content calibrations to ensure consistent policy enforcement

ASSUMPTION: This role may expose the incumbent to harmful content on a daily basis, requiring a strong resilience and professionalism.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Fluency in English

Preferred Skills:

• Experience with data analysis tools
• Familiarity with the Prime Video platform
• Knowledge of multiple languages

ASSUMPTION: Proficiency in data analysis tools and familiarity with the Prime Video platform would be beneficial but are not strict requirements.

💰 Compensation & Benefits

Salary Range: INR 8,00,000 - 12,00,000 per annum (Estimated, based on industry standards for the role and location)

Benefits:

• Medical, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time, 40 hours per week, with flexible work arrangements

ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and business needs.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise)

Founded: 1994

Company Description:

• Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
• It is guided by principles such as customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
• Amazon is known for its innovative culture and rapid decision-making

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: https://www.amazon.com/

ASSUMPTION: Working at Amazon offers opportunities for professional growth and exposure to diverse teams and projects. The company's size and scope provide a dynamic environment for learning and innovation.

📊 Role Analysis

Career Level: Mid-level

Reporting Structure: This role reports directly to the Trust & Safety Manager

Work Arrangement: On-site, with potential for hybrid or remote work in the future

Growth Opportunities:

• Potential career progression to Senior Trust & Safety Manager or similar roles
• Opportunities to work on high-impact projects and collaborate with cross-functional teams
• Chance to gain experience in a fast-paced, dynamic environment

ASSUMPTION: This role offers opportunities for professional growth and development within the Trust & Safety team and across Amazon.

🌍 Location & Work Environment

Office Type: Corporate office with a collaborative and innovative work environment

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and is known for its thriving tech industry
• The city offers a mix of traditional and modern culture, with a vibrant food scene and numerous historical sites
• Bengaluru has a tropical savanna climate, with warm weather year-round and heavy rainfall during the monsoon season

Work Schedule: Standard business hours, with flexibility for remote work

ASSUMPTION: Bengaluru offers a dynamic work environment with a strong tech industry presence, providing ample opportunities for professional growth and networking.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with the team
• Final round with the director or senior leadership

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Attention to detail and ability to handle sensitive content
• Communication and collaboration skills
• Cultural fit and alignment with Amazon's leadership principles

Application Tips:

• Highlight relevant experience in content moderation or a related field
• Demonstrate strong analytical and problem-solving skills in your resume and interview
• Showcase your ability to work well in a team and collaborate effectively with others
• Prepare for behavioral questions that assess your resilience and ability to handle challenging content

ATS Keywords: Content moderation, trust & safety, policy enforcement, data analysis, trend analysis, cross-functional collaboration

ASSUMPTION: The application process for this role may involve multiple rounds of interviews, with a focus on assessing the candidate's analytical skills, attention to detail, and cultural fit.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Vidoq, Sightmachine)
• Data analysis tools (e.g., Excel, SQL, Python)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with content moderation platforms and data analysis tools is beneficial but not strictly required, as training will be provided.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic environment
• Strong focus on customer experience and user-centric design
• Collaborative and innovative culture

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable handling and reviewing sensitive content?
• Do you have strong analytical skills and a keen eye for detail?

ASSUMPTION: Candidates who are comfortable working in a fast-paced environment, handling sensitive content, and demonstrating strong analytical skills are likely to be a good fit for this role.

⚠️ Potential Challenges

• Exposure to harmful or graphic content on a daily basis
• High workload and tight deadlines
• Requirements to work on weekends or evenings as needed
• Potential for repetitive tasks and the need for strong attention to detail

ASSUMPTION: These challenges require candidates to have strong resilience, professionalism, and the ability to manage their time effectively.

📈 Similar Roles Comparison

• This role is similar to other content moderator or trust & safety positions, but with a focus on Prime Video content and a higher level of responsibility
• Compared to other trust & safety roles, this position may involve more exposure to graphic or sensitive content
• Career progression in this role could lead to senior trust & safety positions or related fields within Amazon

ASSUMPTION: This role offers a unique opportunity to work on high-impact projects and collaborate with cross-functional teams within the Trust & Safety domain.

📝 Sample Projects

• Content moderation and classification for a new Prime Video original series
• Research and analysis of trends and suspicious patterns in user-generated content
• Collaboration with the policy team to refine and improve content guidelines

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that a Senior Associate, Trust & Safety, might undertake in this role.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role collaborate with other teams within Trust & Safety and across Amazon?
• What opportunities are there for professional growth and development within this role?
• How does Amazon support employees who may be exposed to harmful or graphic content?
• What are the most challenging aspects of this role, and how can I prepare for them?

ASSUMPTION: These interview questions help candidates better understand the role's day-to-day responsibilities, work environment, and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience in content moderation, trust & safety, or a related field
• Prepare for behavioral questions that assess your analytical skills, attention to detail, and resilience
• Follow up with the hiring manager one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.