Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Day-to-day PV Compliance Trust & Safety Operations through content moderation and classification
• Cross-functional collaboration with various teams to ensure content adheres to established guidelines
• Handling and reviewing sensitive content to protect the platform and keep users safe
• Researching and staying up-to-date on key trends and suspicious patterns across policy areas
• Participating in content calibrations to improve the overall PV user experience

ASSUMPTION: This role requires a strong stomach for handling graphic content and a keen eye for detail to ensure content adherence to guidelines.

📋 Key Responsibilities

✅ Review content to ensure it adheres to established content guidelines

✅ Enforce policy decisions related to content, often of a graphic nature

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall PV user experience

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas

✅ Participate in content calibrations to maintain consistency in content moderation

ASSUMPTION: This role may expose the incumbent to harmful content on a daily basis, which requires a strong resilience and mental fortitude.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong attention to detail and analytical skills
• Excellent communication and collaboration skills
• Fluency in English
• Ability to handle graphic content and make tough decisions

Preferred Skills:

• Experience with Amazon's content policies and guidelines
• Familiarity with content moderation tools and platforms
• Knowledge of multiple languages

ASSUMPTION: While not explicitly stated, a background in trust & safety, content moderation, or a related field is highly preferred for this role.

💰 Compensation & Benefits

Salary Range: INR 6,00,000 - 12,00,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time (40 hours/week), with flexibility for overtime as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual salary may vary based on individual qualifications and company discretion.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise-level)

Founded: 1994 (Amazon) and 2006 (Amazon India)

Company Description:

• Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
• Amazon India is a subsidiary of Amazon.com Inc., offering a wide range of products and services, including e-commerce, video streaming, and cloud computing
• Amazon is known for its customer-centric approach, operational excellence, and long-term thinking

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon India

ASSUMPTION: Working at Amazon India offers opportunities to grow within a large, established organization with a strong global presence.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Trust & Safety Manager for Prime Video

Work Arrangement: On-site, full-time with flexibility for overtime as needed

Growth Opportunities:

• Potential career progression within the Trust & Safety team or related departments
• Opportunities to work on high-impact projects and gain exposure to various aspects of the business
• Chance to develop skills in content moderation, policy enforcement, and data analysis

ASSUMPTION: This role offers opportunities for growth and development within Amazon's Trust & Safety team and the broader organization.

🌍 Location & Work Environment

Office Type: Corporate office with a collaborative work environment

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital city of the Indian state of Karnataka and is known for its vibrant tech industry
• The city offers a mix of traditional and modern culture, with a diverse range of dining, entertainment, and recreational options
• Bengaluru has a tropical savanna climate, with warm and humid weather throughout the year

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM (with flexibility for overtime as needed)

ASSUMPTION: Working in Bengaluru offers a unique blend of traditional Indian culture and modern urban living, with a thriving tech industry and numerous opportunities for professional growth.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with the team
• Background check and offer extension

Key Assessment Areas:

• Content moderation skills and attention to detail
• Analytical and problem-solving abilities
• Communication and collaboration skills
• Cultural fit and alignment with Amazon's leadership principles

Application Tips:

• Highlight relevant experience in content moderation, trust & safety, or a related field
• Demonstrate strong attention to detail and analytical skills in your resume and cover letter
• Showcase your ability to handle graphic content and make tough decisions
• Tailor your application to emphasize your fit with Amazon's leadership principles

ATS Keywords: Content moderation, trust & safety, policy enforcement, data analysis, cross-functional collaboration, graphic content, attention to detail

ASSUMPTION: The application process for this role may involve multiple rounds of interviews and assessments, focusing on content moderation skills, analytical abilities, and cultural fit.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Amazon's internal tools, third-party software)
• Data analysis tools (e.g., Excel, Google Sheets, or other data analysis software)
• Communication and collaboration tools (e.g., email, Slack, Microsoft Teams)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the team's needs and Amazon's internal systems.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic work environment
• Collaborative and cross-functional teamwork
• Data-driven decision-making
• Focus on customer-centric solutions

Self-Assessment Questions:

• Do you have a strong stomach for handling graphic content?
• Are you comfortable making tough decisions based on established guidelines?
• Can you thrive in a fast-paced, collaborative work environment?
• Do you share Amazon's commitment to customer obsession, passion for invention, operational excellence, and long-term thinking?

ASSUMPTION: Successful candidates for this role will demonstrate a strong fit with Amazon's company values and work style, with a keen focus on customer-centric solutions and data-driven decision-making.

⚠️ Potential Challenges

• Exposure to harmful content on a daily basis
• Handling sensitive and graphic content that may be disturbing
• Working in a fast-paced, high-pressure environment with tight deadlines
• Adapting to Amazon's unique company culture and work style

ASSUMPTION: These challenges require a strong resilience, mental fortitude, and adaptability to thrive in this role.

📈 Similar Roles Comparison

• Content Moderator vs. Senior Associate: Content Moderators focus on day-to-day content review, while Senior Associates have additional responsibilities in data analysis, trend research, and content calibrations
• Trust & Safety vs. Compliance: Trust & Safety focuses on user-generated content and platform integrity, while Compliance ensures adherence to legal and regulatory requirements
• Amazon vs. Other Tech Companies: Amazon offers a unique work environment with a strong focus on customer obsession, innovation, and operational excellence

ASSUMPTION: This role offers a unique blend of content moderation, data analysis, and cross-functional collaboration, with opportunities for growth and development within Amazon's Trust & Safety team and the broader organization.

📝 Sample Projects

• Developing and implementing a new content classification system to improve PV user experience
• Analyzing trends and suspicious patterns in user-generated content to inform policy updates and enforcement
• Participating in content calibrations to ensure consistency in content moderation across the PV platform

ASSUMPTION: These sample projects highlight the diverse range of responsibilities and opportunities available in this role, from data analysis and trend research to content calibrations and policy enforcement.

❓ Key Questions to Ask During Interview

• Can you describe a typical day in the life of a Senior Associate, Trust & Safety, for Prime Video?
• How does this role collaborate with other teams within Amazon, such as Legal, Policy, and Content Acquisition?
• What opportunities are there for growth and development within the Trust & Safety team and the broader organization?
• How does Amazon support work-life balance for employees in this role?
• Can you provide examples of how this role has contributed to improving the PV user experience in the past?

ASSUMPTION: These interview questions help applicants better understand the day-to-day responsibilities, collaboration opportunities, growth prospects, work-life balance, and impact of this role within Amazon's Trust & Safety team and the broader organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Amazon Jobs portal
• Tailor your resume to highlight relevant experience in content moderation, trust & safety, or a related field
• Write a cover letter explaining your interest in this role and how your skills and experience make you a strong fit
• Prepare for your interview by researching Amazon's company values, leadership principles, and the role's key responsibilities
• Follow up with the hiring manager one week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.