Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 27, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: No (On-site)

🚀 Job Overview

Key aspects of this role include:

• Content moderation and classification to ensure adherence to established guidelines
• Handling and reviewing sensitive content to protect the platform and keep users safe
• Cross-functional collaboration with various teams to improve user experience
• Researching and staying up-to-date on key trends and suspicious patterns across policy areas
• Participating in content calibrations and policy decisions

ASSUMPTION: This role requires a strong attention to detail, resilience in handling graphic content, and a proactive approach to staying informed about industry trends.

📋 Key Responsibilities

✅ Review content to ensure it adheres to established content guidelines

✅ Enforce policy decisions related to content

✅ Gather, analyze, and utilize relevant data to improve user experience

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas

✅ Participate in content calibrations and policy decisions

ASSUMPTION: This role may involve exposure to harmful content on a daily basis, requiring a strong sense of personal resilience and well-being.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong attention to detail and analytical skills
• Excellent communication and collaboration skills
• Fluency in English
• Proficient in using relevant tools and software

Preferred Skills:

• Experience with Prime Video or similar streaming platforms
• Familiarity with data analysis tools
• Knowledge of relevant industry trends and regulations

ASSUMPTION: While not explicitly stated, proficiency in using relevant software and tools is essential for success in this role.

💰 Compensation & Benefits

Salary Range: INR 8-12 lakhs per annum (Estimated based on industry standards for the role and location)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time (40 hours per week), with flexible scheduling options

ASSUMPTION: The salary range is estimated based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and internal equity.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise)

Founded: 1994 (as an online bookstore)

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
• The company offers a wide range of products and services, including e-commerce, digital streaming, artificial intelligence, and cloud computing
• Amazon is known for its innovative culture and commitment to continuous improvement

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Amazon's large size and diverse offerings provide numerous opportunities for career growth and development.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Trust & Safety team within Prime Video

Work Arrangement: On-site, with potential for hybrid or remote work in the future

Growth Opportunities:

• Advancement to senior or management roles within the Trust & Safety team
• Expansion into related fields, such as content policy or data analysis
• Cross-functional collaboration with other teams, such as Prime Video content creation or customer service

ASSUMPTION: This role offers opportunities for career growth and development within Amazon's Trust & Safety and Prime Video teams.

🌍 Location & Work Environment

Office Type: Corporate office with open-plan workspaces

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and is known for its tech industry and vibrant culture
• The city offers a mix of urban and suburban living options, with a range of amenities and recreational activities
• Bengaluru has a tropical savanna climate, with warm and humid weather throughout the year

Work Schedule: Full-time (40 hours per week), with flexible scheduling options

ASSUMPTION: The work environment is dynamic and fast-paced, with a strong focus on innovation and customer-centricity.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening
• On-site or virtual interview with the hiring manager and team members
• Final round interview with senior leadership

Key Assessment Areas:

• Content moderation skills and attention to detail
• Analytical and problem-solving abilities
• Communication and collaboration skills
• Cultural fit and alignment with Amazon's leadership principles

Application Tips:

• Highlight relevant experience and skills in content moderation, trust & safety, or related fields
• Tailor your resume and cover letter to emphasize your fit for the role and company
• Prepare for behavioral and situational interview questions related to content moderation and problem-solving
• Research Amazon's company culture and leadership principles to demonstrate your cultural fit

ATS Keywords: Content moderation, trust & safety, policy enforcement, data analysis, research, trend analysis, cross-functional collaboration

ASSUMPTION: The application process is competitive, and applicants should emphasize their relevant skills and experience to increase their chances of success.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Vidooly, Brand24)
• Data analysis tools (e.g., Excel, Google Analytics)
• Project management software (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Proficiency in using relevant tools and software is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic
• Collaborative and cross-functional
• Focused on innovation and continuous improvement
• Data-driven and analytical

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic work environment?
• Are you comfortable handling and reviewing sensitive content?
• Do you have strong attention to detail and analytical skills?
• Are you a team player who enjoys collaborating with others?

ASSUMPTION: Applicants should assess their fit with Amazon's company culture and values before applying to ensure a successful and fulfilling work experience.

⚠️ Potential Challenges

• Exposure to harmful content on a daily basis
• Working in a fast-paced, dynamic environment that may require adaptability and resilience
• Handling sensitive and confidential information with discretion and professionalism
• Meeting performance metrics and maintaining a high level of accuracy and attention to detail

ASSUMPTION: Applicants should carefully consider these potential challenges and assess their ability to handle them effectively.

📈 Similar Roles Comparison

• Content Moderator vs. Senior Associate: Content Moderators typically have less experience and are responsible for day-to-day content review, while Senior Associates have more experience and are involved in policy decisions and data analysis
• Trust & Safety vs. Content Policy: Trust & Safety roles focus on day-to-day content moderation and user safety, while Content Policy roles are more involved in policy development and enforcement
• Amazon vs. Other Streaming Platforms: Amazon Prime Video has a large user base and a wide range of content, which may present unique challenges and opportunities compared to other streaming platforms

ASSUMPTION: Applicants should research and compare similar roles and companies to ensure they are making an informed decision about their career path.

📝 Sample Projects

• Developing and implementing a new content moderation process to improve efficiency and accuracy
• Analyzing user feedback and data to identify trends and make data-driven recommendations for content policy updates
• Collaborating with cross-functional teams to improve user experience and address user concerns

ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available in this role.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I prepare for them?
• How does this role collaborate with other teams within Prime Video and Amazon?
• What opportunities are there for growth and development within the Trust & Safety team and Prime Video?
• How does Amazon support the well-being of employees who handle sensitive content on a daily basis?
• What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking thoughtful and relevant questions demonstrates your interest in the role and company, and provides valuable insights into the work environment and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experience in content moderation, trust & safety, or related fields
• Prepare for behavioral and situational interview questions related to content moderation and problem-solving
• Research Amazon's company culture and leadership principles to demonstrate your cultural fit
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.