Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: May 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Content moderation and classification to ensure adherence to established guidelines
• Handling and reviewing sensitive content to protect the platform and keep users safe
• Cross-functional collaboration with various teams to improve the overall user experience
• Research and trend analysis to stay up-to-date on key trends and suspicious patterns across policy areas
• Participation in content calibrations to maintain consistency in content moderation decisions

ASSUMPTION: This role requires a strong attention to detail, resilience in handling sensitive content, and excellent communication skills for cross-functional collaboration.

📋 Key Responsibilities

✅ Review content to ensure it adheres to established content guidelines

✅ Enforce policy decisions related to content

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas

✅ Participate in content calibrations to maintain consistency in content moderation decisions

ASSUMPTION: This role may involve exposure to harmful content on a daily basis, requiring a strong sense of resilience and professionalism.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong attention to detail and analytical skills
• Excellent communication and collaboration skills
• Ability to handle and review graphic content
• Fluency in English

Preferred Skills:

• Experience with content moderation tools and platforms
• Familiarity with data analysis and visualization tools
• Knowledge of multiple languages

ASSUMPTION: While not explicitly stated, proficiency in using relevant software and tools is likely required for this role.

💰 Compensation & Benefits

Salary Range: INR 12-18 lakhs per annum (Estimated based on industry standards for similar roles at Amazon)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time, 40 hours per week (May include shifts to cover 24/7 operations)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles at Amazon. Actual compensation may vary based on factors such as skills, experience, and performance.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Technology

Company Size: 10,000+ employees (Large enterprise)

Founded: 1994 (Amazon) and 2006 (Amazon India)

Company Description:

• Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
• Amazon India is a subsidiary of Amazon.com Inc., offering a wide range of products and services to Indian customers
• Amazon is known for its customer-centric approach, innovation, and operational excellence

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon India

ASSUMPTION: Working at Amazon offers opportunities for professional growth, exposure to diverse teams, and a dynamic work environment.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Trust & Safety Manager

Work Arrangement: On-site, full-time (40 hours per week)

Growth Opportunities:

• Advancement to senior or management roles within the Trust & Safety team
• Transition to other teams or departments within Amazon, such as Content Acquisition or Prime Video
• Development of specialized skills in content moderation, data analysis, or policy enforcement

ASSUMPTION: This role offers opportunities for career growth and skill development within Amazon's expanding Trust & Safety organization.

🌍 Location & Work Environment

Office Type: Corporate office with a collaborative work environment

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital city of Karnataka and the third-largest tech hub in India
• The city offers a mix of traditional and modern culture, with a vibrant tech industry and a growing startup ecosystem
• Bengaluru has a tropical savanna climate, with warm and humid weather throughout the year

Work Schedule: Full-time, 40 hours per week (May include shifts to cover 24/7 operations)

ASSUMPTION: Working in Bengaluru offers a dynamic tech industry, a diverse cultural experience, and a moderate cost of living compared to other major Indian cities.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-depth interviews with team members and stakeholders
• Background check and offer extension

Key Assessment Areas:

• Content moderation skills and attention to detail
• Communication and collaboration skills
• Problem-solving and analytical skills
• Cultural fit and alignment with Amazon's leadership principles

Application Tips:

• Highlight relevant experience in content moderation, trust & safety, or related fields
• Demonstrate strong attention to detail and analytical skills in your resume and cover letter
• Showcase your ability to handle and review graphic content professionally
• Prepare for behavioral questions related to problem-solving, teamwork, and adaptability

ATS Keywords: Content moderation, trust & safety, policy enforcement, data analysis, cross-functional collaboration, trend analysis, content calibration

ASSUMPTION: The application process for this role may involve multiple interviews and assessments to ensure the best fit for the team and the candidate.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Vidooly, Socialbakers)
• Data analysis and visualization tools (e.g., Tableau, Power BI)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with relevant content moderation tools and platforms is likely required for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Collaborative and team-oriented
• Data-driven and analytical
• Adaptable and resilient
• Customer-focused and results-driven

Self-Assessment Questions:

• Do you have experience handling and reviewing graphic content?
• Are you comfortable working in a fast-paced, dynamic environment?
• Do you possess strong attention to detail and analytical skills?
• Are you able to maintain a high level of professionalism and resilience when faced with challenging content?

ASSUMPTION: Amazon values candidates who demonstrate a strong fit with their leadership principles and a passion for customer obsession.

⚠️ Potential Challenges

• Exposure to harmful content on a daily basis
• Working in shifts to cover 24/7 operations
• Handling a high volume of content for review and moderation
• Keeping up with evolving trends and patterns in content and policy areas

ASSUMPTION: These challenges require a strong sense of resilience, adaptability, and professionalism in the face of potentially distressing content and workload.

📈 Similar Roles Comparison

• Content Moderator vs. Senior Associate: Content Moderators focus on day-to-day content moderation tasks, while Senior Associates oversee and manage these tasks, requiring stronger leadership and analytical skills
• Trust & Safety vs. Content Acquisition: Trust & Safety focuses on maintaining a safe and secure platform, while Content Acquisition focuses on sourcing and acquiring content for the platform
• Amazon vs. Other Tech Companies: Amazon offers a large, dynamic work environment with extensive growth opportunities, but may have higher expectations for performance and workload compared to smaller companies

ASSUMPTION: This role offers a unique blend of content moderation, data analysis, and policy enforcement responsibilities within Amazon's expanding Trust & Safety organization.

📝 Sample Projects

• Developing and implementing a new content moderation policy to address emerging trends in user-generated content
• Analyzing data to identify trends and patterns in content violations and developing targeted interventions to address them
• Collaborating with cross-functional teams to improve content moderation tools and platforms

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from policy development and data analysis to cross-functional collaboration.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or shift in this role?
• How does this role collaborate with other teams within the Trust & Safety organization and across Amazon?
• What opportunities are there for professional growth and development within this role and the Trust & Safety team?
• How does Amazon support employees in handling potentially distressing content and maintaining a healthy work-life balance?
• What are the most challenging aspects of this role, and how can I prepare for them?

ASSUMPTION: Asking these questions can help you better understand the role's day-to-day responsibilities, growth opportunities, and potential challenges.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience in content moderation, trust & safety, or related fields
• Write a cover letter explaining your interest in the role and your qualifications for it
• Prepare for behavioral interview questions related to problem-solving, teamwork, and adaptability
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.