Sr. Associate, Trust & Safety, Prime Video Trust & Safety

📌 Core Information

🔹 Job Title: Senior Associate, Trust & Safety, Prime Video Trust & Safety

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Trust & Safety

🔹 Date Posted: 2025-05-27

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Handling sensitive content to ensure it adheres to established guidelines and protect the platform.
• Working cross-functionally with various teams to improve the overall user experience.
• Researching and staying up-to-date on key trends and suspicious patterns across policy areas.
• Participating in content calibrations to maintain consistency in content moderation.

ASSUMPTION: This role requires a high level of attention to detail, strong analytical skills, and the ability to work well under pressure. It also involves exposure to potentially graphic content, so candidates should be comfortable with this aspect.

📋 Key Responsibilities

✅ Review content to ensure it adheres to established content guidelines.

✅ Handle and review sensitive content to protect the platform and keep users safe.

✅ Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience.

✅ Research and stay up-to-date on key trends and suspicious patterns across policy areas.

✅ Participate in content calibrations to maintain consistency in content moderation.

ASSUMPTION: The role may involve exposure to harmful content on a daily basis, which requires a strong sense of resilience and professionalism.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field

Experience: 2-5 years of experience in content moderation, trust & safety, or a related field

Required Skills:

• Proven experience in content moderation or a related field
• Strong analytical skills and attention to detail
• Ability to work well under pressure and handle sensitive content
• Excellent communication and collaboration skills

Preferred Skills:

• Experience with data analysis tools
• Fluency in multiple languages
• Background in policy research or analysis

ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the nature of the content and the need to communicate effectively with global teams.

💰 Compensation & Benefits

Salary Range: INR 12-15 lakhs per annum (Estimated based on industry standards for similar roles and experience levels in Bengaluru)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time, typically 40 hours per week. May include on-call rotations and weekend work as needed.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience. Amazon is known for offering competitive benefits packages to its employees.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and technology

Company Size: 10,001+ employees (Enterprise)

Founded: 1994 (as an online bookstore, later expanded to e-commerce and various tech services)

Company Description:

• Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
• It is known for its customer-centric approach, operational excellence, and long-term thinking.
• Amazon's mission is to be Earth's most customer-centric company.

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Working at Amazon offers opportunities for professional growth, exposure to diverse teams, and a dynamic work environment. However, it may also come with high expectations and a fast-paced work culture.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Trust & Safety team within Prime Video.

Work Arrangement: On-site, full-time

Growth Opportunities:

• Potential career progression within the Trust & Safety team or related fields.
• Opportunities to work on high-impact projects and gain exposure to various aspects of the business.
• Chance to develop skills in data analysis, policy research, and cross-functional collaboration.

ASSUMPTION: Given Amazon's size and diverse business segments, there may be opportunities for internal mobility and career growth within the company.

🌍 Location & Work Environment

Office Type: Corporate office with a modern, collaborative work environment

Office Location(s): Bengaluru, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and is known for its thriving tech industry.
• The city offers a mix of traditional Indian culture and modern urban living, with a variety of dining, entertainment, and recreational options.
• Bengaluru has a tropical savanna climate, with warm weather year-round and monsoon rains from June to September.

Work Schedule: Typical office hours, with potential for flexible work arrangements based on team needs and performance.

ASSUMPTION: While the role is on-site, Amazon may offer flexible work arrangements based on individual needs and team requirements.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with a member of the HR team
• Technical assessment or case study
• In-person or video interview with the hiring manager and team members
• Final decision and offer

Key Assessment Areas:

• Content moderation skills and attention to detail
• Analytical skills and problem-solving abilities
• Communication and collaboration skills
• Cultural fit and alignment with Amazon's leadership principles

Application Tips:

• Tailor your resume to highlight relevant experience and skills, such as content moderation, data analysis, and policy research.
• Prepare for the interview by researching Amazon's leadership principles and thinking about how your experiences demonstrate these qualities.
• Be ready to discuss your approach to handling sensitive content and maintaining user safety.

ATS Keywords: Content moderation, trust & safety, data analysis, policy research, user safety, cross-functional collaboration

ASSUMPTION: The interview process may include assessments or case studies to evaluate your content moderation skills and analytical thinking.

🛠️ Tools & Technologies

• Content moderation platforms (e.g., Vidooly, Brand24)
• Data analysis tools (e.g., Excel, Google Analytics)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The specific tools and technologies used may vary depending on the team and the project.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Passion for invention
• Commitment to operational excellence
• Long-term thinking

Work Style:

• Fast-paced and dynamic work environment
• Strong focus on customer-centric decision-making
• Collaborative and cross-functional teams
• Data-driven approach to problem-solving

Self-Assessment Questions:

• How do you ensure you maintain a high level of attention to detail when reviewing potentially graphic content?
• Can you provide an example of a time when you had to balance customer focus with policy enforcement?
• How do you approach working with diverse teams and stakeholders to improve the user experience?

ASSUMPTION: Amazon places a strong emphasis on cultural fit and alignment with its leadership principles. Candidates should be prepared to demonstrate how their experiences and values align with these principles.

⚠️ Potential Challenges

• Exposure to potentially graphic or disturbing content on a daily basis
• High-pressure work environment with tight deadlines and performance expectations
• Need to balance user experience with content policy enforcement
• Potential for on-call rotations and weekend work as needed

ASSUMPTION: These challenges require a strong sense of resilience, professionalism, and the ability to maintain a healthy work-life balance.

📈 Similar Roles Comparison

• This role differs from other content moderator positions in its focus on data analysis, policy research, and cross-functional collaboration.
• Compared to other trust & safety roles, this position has a stronger emphasis on data-driven decision-making and user experience improvement.
• Career progression may involve moving into more senior roles within trust & safety, or transitioning into related fields such as policy development or data analysis.

ASSUMPTION: While this role shares some similarities with other content moderator positions, its unique focus on data analysis and user experience sets it apart.

📝 Sample Projects

• Developing a new content classification system to improve moderation efficiency and accuracy
• Analyzing user feedback and data to identify trends and areas for policy improvement
• Collaborating with cross-functional teams to implement user experience enhancements based on content moderation insights

ASSUMPTION: These sample projects demonstrate the role's focus on data analysis, user experience improvement, and cross-functional collaboration.

❓ Key Questions to Ask During Interview

• How does this role contribute to Amazon's overall mission and user experience goals?
• Can you describe a typical day or week in this role, and how the work might evolve over time?
• How does the team approach collaboration and communication with other departments and stakeholders?
• What opportunities are there for professional growth and development within this role and the broader trust & safety organization?
• How does the company support work-life balance for employees in this role?

ASSUMPTION: These questions can help you better understand the role's context, team dynamics, and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills, such as content moderation, data analysis, and policy research.
• Prepare for the interview by researching Amazon's leadership principles and thinking about how your experiences demonstrate these qualities.
• Be ready to discuss your approach to handling sensitive content and maintaining user safety.
• Follow up with the hiring manager one week after your interview to express your continued interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.