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Sr Director, Brand Management

Coupang
Full-time
On-site
Seoul, Seoul, South Korea
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Sr Director, Brand Management

πŸ”Ή Company: Coupang

πŸ”Ή Location: Seoul, South Korea

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Retail

πŸ”Ή Date Posted: June 23, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing various retail businesses
  • Providing strategic vision and building relationships with partners
  • Analyzing complex problems and negotiating with stakeholders
  • Implementing guidelines for business operations to enhance customer experience

ASSUMPTION: This role requires a high level of leadership, analytical skills, and the ability to build and maintain strong relationships with partners and stakeholders.

πŸ“‹ Key Responsibilities

βœ… Oversee various retail businesses, providing strategic vision and building relationships with partners

βœ… Analyze complex problems and negotiate with stakeholders to achieve successful cooperation and negotiations

βœ… Implement guidelines for business operations, including sales, marketing, inventory, and P&L management

βœ… Achieve improvements through a systematic approach and utilize new opportunities to drive business growth and enhance customer satisfaction

βœ… Hire and nurture talents into future leaders who can develop, launch, and run new businesses

ASSUMPTION: The candidate should have experience in managing end-to-end aspects of a business, including P&L, and be able to influence the organization with strong analytical skills.

🎯 Required Qualifications

Education: Bachelor’s degree or higher

Experience: At least 15 years of experience in the field of business, with a strong background in retail and e-commerce

Required Skills:

  • Proven leadership and negotiation capabilities
  • Excellent analytical and decision-making skills
  • Ability to build and maintain strong relationships with partners and stakeholders
  • Experience in managing and building teams
  • Fluency in English and Korean (preferred)

Preferred Skills:

  • Interest in technologies and experience in driving initiatives to simplify tasks and bring about changes through systematization
  • Strong communication skills and experience in preparing persuasive and clear documents
  • Experience in conducting excellent negotiations with high-level representatives of domestic/global companies
  • Ability to act rapidly and courageously without fear of failure

ASSUMPTION: The ideal candidate will have experience in taking on challenges and acting decisively to innovate existing practices in order to maximize customer satisfaction.

πŸ’° Compensation & Benefits

Salary Range: Industry standard range for a Sr Director role in South Korea, with experience level and location considerations. (Estimated: β‚©300,000,000 - β‚©400,000,000 per year)

Benefits:

  • Competitive benefits package
  • Health insurance
  • Retirement benefits
  • Employee discounts

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is estimated based on industry standards for similar roles in South Korea. The actual salary may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail and e-commerce

Company Size: 10,001+ employees

Founded: 2010

Company Description:

  • Coupang exists to wow customers and make shopping, eating, and living easier than ever
  • They are disrupting the multi-billion-dollar commerce industry and establishing a reputation for being a reliable force in South Korean commerce
  • Coupang offers a startup culture with the resources of a large global public company, fostering growth and innovation

Company Specialties:

  • Retail
  • Technology
  • Operations
  • IT
  • Internet
  • Platform
  • Customer service

Company Website: https://www.coupang.jobs/

ASSUMPTION: Coupang's large employee base and extensive resources allow it to offer competitive benefits and opportunities for career growth.

πŸ“Š Role Analysis

Career Level: Executive

Reporting Structure: The Sr Director, Brand Management will report directly to the Head of Retail or a similar executive role

Work Arrangement: On-site, with the possibility of hybrid work arrangements in the future

Growth Opportunities:

  • Potential to advance to a Head of Retail or similar executive role
  • Opportunities to lead new business initiatives and expand the company's retail offerings

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the company and lead new business initiatives.

🌍 Location & Work Environment

Office Type: Modern, high-tech office space in Seoul, South Korea

Office Location(s): 720 Olive Way, Seattle, WA, USA; 570, Tower 730, Songpa-daero, Songpa-gu, Seoul, Seoul 05510, KR

Geographic Context:

  • Seoul is a major global city with a vibrant tech industry and a high cost of living
  • The office is located in the Songpa-gu district, which is a central business district with easy access to public transportation

Work Schedule: Standard business hours (9:00 AM - 6:00 PM, Monday - Friday), with flexibility for remote work

ASSUMPTION: The office environment is modern and high-tech, with a focus on collaboration and innovation. The location offers easy access to public transportation and amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Application Review
  • Phone Interview
  • Onsite (or Virtual Onsite) Interview
  • Offer

Key Assessment Areas:

  • Leadership and strategic thinking
  • Analytical skills and problem-solving abilities
  • Communication and negotiation skills
  • Cultural fit and alignment with company values

Application Tips:

  • Highlight your leadership experience and accomplishments in your resume
  • Prepare for behavioral interview questions that focus on your problem-solving skills and leadership style
  • Research Coupang's company culture and values to demonstrate your cultural fit
  • Practice your negotiation skills and be prepared to discuss your salary expectations

ATS Keywords: Brand Management, Retail, Business Planning, Selection Planning, Negotiation, Leadership, Business Analysis, Decision Making, Operations, Team Management, Customer Satisfaction, Communication, Analytical Skills, Problem Solving, Relationship Building, P&L Management, Innovation

ASSUMPTION: The interview process will focus on assessing the candidate's leadership, analytical, and communication skills, as well as their cultural fit with the company.

πŸ›  Cultural Fit Considerations

Company Values:

  • Customer obsession
  • Boldness
  • Ambition
  • Collaboration
  • Innovation

Work Style:

  • Fast-paced and dynamic
  • Data-driven and analytical
  • Focused on results and impact
  • Collaborative and team-oriented

Self-Assessment Questions:

  • How do you demonstrate your commitment to customer obsession in your daily work?
  • Can you provide an example of a time when you acted boldly and innovatively to solve a complex problem?
  • How do you ensure that your work aligns with the company's values and contributes to its mission?

ASSUMPTION: Coupang values candidates who are customer-focused, bold, and innovative, with a strong work ethic and a collaborative mindset.

πŸ›  Potential Challenges

  • High-pressure work environment with tight deadlines
  • Requirements to manage and build relationships with high-level stakeholders and external retail companies
  • Need to analyze complex problems and make data-driven decisions
  • Potential language barriers, as Coupang operates in multiple countries

ASSUMPTION: The role may present challenges in managing high-level relationships, analyzing complex problems, and working in a fast-paced, high-pressure environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Head of Retail or similar executive role in a large retail or e-commerce company
  • It requires a higher level of leadership, strategic thinking, and analytical skills than a typical retail management role
  • Career progression may involve advancing to a Chief Retail Officer or similar C-level role

ASSUMPTION: The Sr Director, Brand Management role is a strategic and leadership-focused position that requires a high level of experience and expertise in retail and e-commerce.

πŸ“ Sample Projects

  • Developing and implementing a new brand strategy for Coupang's retail business
  • Negotiating with high-level stakeholders to secure favorable terms for Coupang's retail partnerships
  • Analyzing market trends and consumer behavior to inform business decisions and drive growth

ASSUMPTION: The projects listed are examples of the types of initiatives the Sr Director, Brand Management may lead, focusing on strategic planning, negotiation, and data-driven decision making.

❓ Key Questions to Ask During Interview

  • Can you describe the company's long-term vision for its retail business and how this role contributes to that vision?
  • How does the company support the professional development and growth of its employees?
  • What are the key priorities for the first 90 days in this role, and how can I best contribute to achieving them?
  • How does the company measure the success of its retail business, and how can I help improve those metrics?
  • What are the biggest challenges facing the retail business, and how can I help address them?

ASSUMPTION: Asking these questions will help you understand the company's priorities, expectations, and how you can contribute to the success of the retail business.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Coupang Jobs portal
  • Highlight your leadership experience and accomplishments in your resume
  • Prepare for behavioral interview questions that focus on your problem-solving skills and leadership style
  • Research Coupang's company culture and values to demonstrate your cultural fit
  • Practice your negotiation skills and be prepared to discuss your salary expectations
  • Follow up with the hiring manager within one week after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.