📌 Core Information
🔹 Job Title: Sr. Manager - Customer Marketing
🔹 Company: Suki
🔹 Location: United States (Remote OK)
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: May 15, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Developing and executing custom marketing strategies for key accounts
- Building and maintaining strong relationships with key accounts
- Partnering with Customer Success, Sales, and the broader marketing team
- Driving adoption, amplifying success stories, and deepening product engagement
ASSUMPTION: This role requires a high level of creativity, strategic thinking, and strong communication skills to tailor marketing efforts to each key account's unique needs and priorities.
📋 Key Responsibilities
✅ Design and execute custom marketing strategies for key accounts to drive adoption and engagement
✅ Build and maintain strong relationships with key accounts, serving as a trusted advisor on marketing and growth
✅ Track the performance of marketing tactics and make data-driven recommendations to improve and optimize
✅ Work closely with the VP of Marketing to build a scalable customer marketing process
✅ Experiment with new ideas and campaigns to drive adoption and growth
ASSUMPTION: This role involves a high degree of autonomy and requires strong project management skills to juggle multiple initiatives successfully.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
Experience: 7+ years of marketing experience, preferably in B2B or SaaS companies
Required Skills:
- Excellent relationship building skills
- Proven experience building and managing co-marketing programs or account-based marketing campaigns
- Excellent project management and communication skills
- Strong copywriting skills
- Creative mindset and an eye for detail
- Data analysis skills
Preferred Skills:
- Experience with healthcare or AI
ASSUMPTION: While experience in healthcare or AI is a plus, it is not required as the role focuses more on marketing strategy and execution than industry-specific knowledge.
💰 Compensation & Benefits
Salary Range: $185,000 - $200,000 per year (based on experience, skills, and market data)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Flexible work arrangements
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on the company's size and the role's requirements. Final compensation will be based on the candidate's experience, skills, and market data.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development (Healthcare Technology)
Company Size: 201-500 employees (Mid-sized company)
Founded: 2017
Company Description:
- Suki is a leading technology company that provides AI-powered voice solutions for healthcare
- Its mission is to reimagine the healthcare tech stack, making it invisible and assistive to lift the administrative burden from physicians
- Suki offers two main products: Suki Assistant and Suki Platform
Company Specialties:
- Healthcare Technology
- Healthcare
- Technology
- Machine Learning
- Voice
Company Website: https://www.suki.ai
ASSUMPTION: Suki is a well-funded, mid-sized company with a strong focus on innovation and growth in the healthcare technology industry.
📊 Role Analysis
Career Level: Senior Manager
Reporting Structure: This role reports directly to the VP of Marketing and may have team members reporting to them
Work Arrangement: Remote OK (with flexibility for on-site work as needed)
Growth Opportunities:
- Potential to grow into a leadership role within the marketing department
- Opportunities to work on high-impact projects and drive significant growth
- Chance to learn and develop skills in customer marketing and account-based marketing
ASSUMPTION: This role offers significant growth potential for the right candidate, as Suki is a fast-growing company with a strong focus on innovation and expansion.
🌍 Location & Work Environment
Office Type: Hybrid (Remote OK with on-site work flexibility)
Office Location(s): Redwood City, California (with remote work options)
Geographic Context:
- Suki is headquartered in Redwood City, California, with a significant presence in the United States
- The United States offers a large and diverse healthcare market, providing ample opportunities for growth and expansion
- The company's remote work policy allows for greater flexibility and access to a broader talent pool
Work Schedule: Full-time (40 hours per week) with flexible work arrangements
ASSUMPTION: The remote work policy at Suki allows for greater flexibility and work-life balance, while the company's location in the United States provides access to a large and diverse healthcare market.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- In-depth interview with the VP of Marketing and other team members
- Case study or project presentation
- Final interview with senior leadership
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Communication and presentation skills
- Creativity and innovation
- Data analysis and project management skills
Application Tips:
- Tailor your resume and cover letter to highlight your marketing experience, strategic thinking, and creativity
- Prepare a case study or project presentation that demonstrates your ability to design and execute custom marketing strategies
- Be ready to discuss your experience with co-marketing programs or account-based marketing campaigns
ATS Keywords: Customer Marketing, Marketing Strategies, Co-Marketing, Account-Based Marketing, Project Management, Communication Skills, Copywriting, Data Analysis
ASSUMPTION: The interview process at Suki is designed to assess the candidate's strategic thinking, creativity, and problem-solving skills, as well as their ability to work effectively with key accounts and other teams.
🛠️ Tools & Technologies
- Marketing automation tools (e.g., HubSpot, Marketo)
- CRM software (e.g., Salesforce, HubSpot CRM)
- Project management tools (e.g., Asana, Trello)
- Data analysis tools (e.g., Google Analytics, Tableau)
ASSUMPTION: The specific tools and technologies used by Suki may vary, but the role requires proficiency in marketing automation, CRM, project management, and data analysis tools.
👔 Cultural Fit Considerations
Company Values:
- Mission-driven
- Empathetic
- Bold
- Inclusive
Work Style:
- Collaborative
- Agile
- Data-driven
- Creative
Self-Assessment Questions:
- Do you thrive in fast-moving environments and enjoy building, testing, and learning every day?
- Are you comfortable working with diverse teams and stakeholders to drive growth and adoption?
- Do you have a creative mindset and an eye for detail, with strong copywriting skills?
ASSUMPTION: Suki values candidates who are mission-driven, empathetic, bold, and inclusive, with a collaborative, agile, data-driven, and creative work style.
⚠️ Potential Challenges
- Managing multiple initiatives and priorities simultaneously
- Balancing the needs and priorities of key accounts with broader marketing goals
- Adapting to a fast-paced, dynamic work environment
- Working with diverse teams and stakeholders to drive growth and adoption
ASSUMPTION: This role presents several challenges, including managing multiple priorities, balancing account needs with broader marketing goals, and adapting to a fast-paced work environment.
📈 Similar Roles Comparison
- Unlike traditional marketing roles, this position focuses heavily on customer relationships and account-based marketing strategies
- This role requires a strong understanding of both marketing and customer success principles to drive adoption and growth
- Career progression in this role may lead to leadership positions within the marketing department or broader company
ASSUMPTION: This role is unique in its focus on customer marketing and account-based marketing strategies, requiring a strong understanding of both marketing and customer success principles.
📝 Sample Projects
- Developing and executing a custom marketing campaign for a key account to drive product adoption
- Creating a co-marketing program with a key account to amplify their success story and drive engagement
- Analyzing customer data to identify trends and opportunities for targeted marketing campaigns
ASSUMPTION: Sample projects for this role may include developing and executing custom marketing campaigns, creating co-marketing programs, and analyzing customer data to inform marketing strategies.
❓ Key Questions to Ask During Interview
- How does Suki measure the success of its customer marketing efforts, and how can I contribute to improving these metrics?
- Can you describe the team structure and dynamics within the marketing department and how this role fits into it?
- How does Suki support the professional growth and development of its employees, particularly in customer marketing roles?
- What are the key priorities for this role in the first 30, 60, and 90 days, and how can I best prepare for them?
- How does Suki foster a culture of inclusion and belonging, particularly for remote employees?
ASSUMPTION: Key questions to ask during the interview should focus on the role's priorities, team dynamics, professional growth opportunities, and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://www.suki.ai/open-positions?gh_jid=6576717003
- Tailor your resume and cover letter to highlight your marketing experience, strategic thinking, and creativity
- Prepare a case study or project presentation that demonstrates your ability to design and execute custom marketing strategies
- Be ready to discuss your experience with co-marketing programs or account-based marketing campaigns
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
