V

Sr. Manager, Internal & Executive Communications, AP

Visa
Full-time
On-site
Singapore

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Manager, Internal & Executive Communications, AP

πŸ”Ή Company: Visa

πŸ”Ή Location: Singapore

πŸ”Ή Job Type: Full-time, Hybrid

πŸ”Ή Category: Corporate Communications

πŸ”Ή Date Posted: April 9, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site with hybrid flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Driving internal communication strategy for Asia Pacific region
  • Developing and executing multi-channel campaigns to engage employees
  • Managing internal communications for key stakeholders
  • Collaborating with global, regional, and market colleagues
  • Supporting internal events and measuring campaign impact

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment. Experience in tech or financial services is preferred.

πŸ“‹ Key Responsibilities

βœ… Support the direction and execution of the internal communication strategy and plan for Asia Pacific

βœ… Contribute to the development of internal communication plans for the Regional President and AP business

βœ… Write and edit content for various channels, including talking points, speeches, slides, emails, and internal social networking content

βœ… Develop proactive and creative internal communication campaigns

βœ… Partner with colleagues across the Communications organization and internal stakeholders to develop and execute digital assets and collaterals

βœ… Support internal events, including executive site visits, town halls, and annual kick-off events

βœ… Develop and implement metrics and measurement processes into internal communications

ASSUMPTION: This role involves a high degree of collaboration, project management, and adaptability to changing priorities.

🎯 Required Qualifications

Education: Bachelor's degree in any relevant discipline

Experience: 10+ years of relevant working experience, preferably in tech or financial services

Required Skills:

  • Strategic communication and planning
  • Content development and management
  • Project management and organizational skills
  • Collaboration and stakeholder management
  • Strong written, verbal, and presentation skills
  • Adaptability and business judgment

Preferred Skills:

  • Experience with internal social media channels
  • Fluency in additional Asian languages

ASSUMPTION: Candidates with experience in internal communications, employee engagement, and digital communication tools will be highly competitive for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Senior Manager role in Singapore, the estimated salary range is SGD 150,000 - 200,000 per annum. Visa offers competitive compensation packages.

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Employee discounts and perks
  • Professional development opportunities

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for hybrid work arrangement

ASSUMPTION: Visa's compensation and benefits packages are competitive and may include additional perks and benefits not listed here.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Visa operates in the global payments technology industry, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

Company Size: Visa is a large corporation with over 27,000 employees globally, providing ample opportunities for career growth and collaboration.

Founded: Visa was founded in 1958 and has since grown to become a world leader in digital payments.

Company Description:

  • Visa's mission is to uplift everyone, everywhere by being the best way to pay and be paid
  • The company facilitates transactions through a wide range of payment products, services, and solutions
  • Visa is committed to driving financial inclusion and supporting sustainable growth

Company Specialties:

  • Global payments technology
  • Digital payments innovation
  • Financial inclusion initiatives

Company Website: Visa Careers

ASSUMPTION: Visa's large size and global presence offer diverse career opportunities and exposure to international markets.

πŸ“Š Role Analysis

Career Level: This role is at the senior manager level, reporting directly to the Head of Internal Communications, Asia Pacific.

Reporting Structure: The Senior Manager will oversee market communication leads and collaborate with internal stakeholders and agency partners.

Work Arrangement: This is a hybrid position, with an expectation of a few days in the office confirmed by the hiring manager.

Growth Opportunities:

  • Potential to expand the role's scope based on performance and business needs
  • Opportunities to work on global projects and collaborate with diverse teams
  • Access to professional development resources and training programs

ASSUMPTION: This role offers opportunities for career growth within the internal communications function and across Visa's broader organization.

🌍 Location & Work Environment

Office Type: Visa's Singapore office is a modern, collaborative workspace with state-of-the-art facilities.

Office Location(s): 900 Metro Center Blvd, Foster City, CA 94404, US (Headquarters) and 900 Metro Center Blvd, Foster City, CA 94404, US (Singapore Office)

Geographic Context:

  • Singapore is a global financial hub with a multicultural environment
  • The city-state offers a high quality of life, with excellent education, healthcare, and entertainment options
  • Singapore is strategically located, providing easy access to other Asian markets

Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for hybrid work arrangement

ASSUMPTION: The Singapore office provides a dynamic and multicultural work environment, with opportunities for collaboration and growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-depth interview with the hiring manager and other stakeholders
  • Final interview with the Head of Internal Communications, Asia Pacific
  • Background check and offer extension

Key Assessment Areas:

  • Communication skills and presentation abilities
  • Strategic thinking and problem-solving capabilities
  • Cultural fit and alignment with Visa's values
  • Relevant experience and industry knowledge

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills
  • Prepare examples of your communication and project management skills
  • Research Visa's mission, values, and recent initiatives to demonstrate your enthusiasm for the role
  • Practice common interview questions and be prepared to discuss your experience with internal communications and employee engagement

ATS Keywords: Internal Communications, Executive Communications, Strategic Planning, Content Development, Project Management, Stakeholder Management, Employee Engagement, Digital Communications, Campaign Development, Asia Pacific

ASSUMPTION: Visa's application process is competitive, and candidates should be prepared to demonstrate their skills and experience throughout the interview process.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, PowerPoint, Excel)
  • SharePoint and Teams
  • Internal social media channels (e.g., Yammer)
  • Project management tools (e.g., Asana, Trello)
  • Design and graphics software (e.g., Adobe Creative Suite)

ASSUMPTION: Familiarity with these tools is preferred, but not required, as Visa provides training and support for new employees.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovation
  • Trust
  • Service
  • One Visa

Work Style:

  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Data-driven and analytical
  • Results-focused and accountable

Self-Assessment Questions:

  • How do you align with Visa's customer-centric approach in your communication strategies?
  • Can you provide an example of a time when you had to adapt to a significant change in your role or project?
  • How do you use data and analytics to inform your communication decisions?

ASSUMPTION: Candidates who demonstrate a strong fit with Visa's values and work style will be more likely to succeed in this role.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced environment
  • Adapting to changing business needs and priorities
  • Collaborating with diverse stakeholders across different time zones
  • Ensuring consistent messaging and branding across various communication channels

ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and effective communication.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Internal Communications Manager but focuses specifically on the Asia Pacific region
  • Compared to a Corporate Communications role, this position has a more narrow focus on internal communications
  • Career progression could lead to a Head of Internal Communications or similar leadership role

ASSUMPTION: This role offers a unique opportunity to specialize in internal communications for the Asia Pacific region and provides a clear path for career growth within Visa.

πŸ“ Sample Projects

  • Developing and executing a regional employee engagement campaign to celebrate Visa's anniversary
  • Managing internal communications for a major organizational restructuring or merger and acquisition
  • Creating and implementing a digital signage strategy to enhance employee engagement and communication

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives the Senior Manager might oversee in this role.

❓ Key Questions to Ask During Interview

  • How does this role support Visa's overall business strategy and growth in the Asia Pacific region?
  • Can you describe the team structure and dynamics within the Internal Communications function?
  • How does Visa foster a culture of innovation and continuous improvement in its internal communications?
  • What opportunities are there for professional development and growth within this role and the broader organization?
  • How does Visa measure the success and impact of its internal communication campaigns?

ASSUMPTION: Asking these questions will help candidates better understand the role, the team, and the company culture, enabling them to make an informed decision about their application.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare examples of your communication and project management skills
  • Research Visa's mission, values, and recent initiatives to demonstrate your enthusiasm for the role
  • Follow up with the hiring manager one week after submitting your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.