Sr Partner Operations Manager, Partner Operations Management, Prime Video

📌 Core Information

🔹 Job Title: Sr Partner Operations Manager, Partner Operations Management, Prime Video

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Operations

🔹 Date Posted: April 14, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing operational performance of third-party studios and content distributors
• Ensuring timely and cost-effective delivery of source materials
• Driving improvements through data analysis and relationship building
• Collaborating with cross-functional teams and external stakeholders
• Owning industry-leading content launches and expansion initiatives

ASSUMPTION: This role requires a high level of strategic thinking, project management skills, and the ability to work effectively with both internal and external stakeholders.

📋 Key Responsibilities

✅ Manage the operational performance of third-party studios, content distributors, and fulfillment vendors to ensure timely and cost-effective delivery of source materials

✅ Drive long-term, strategic operational partnerships with partners across the globe

✅ Identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building, and innovative workflow enhancements

✅ Develop, own, and report on key performance metrics

✅ Consult and advise content acquisition on partner capabilities and system requirements to ensure licensing deals will deliver the maximum ROI

✅ Advocate on behalf of partners and internal business stakeholders to ensure Prime Video systems provide a best-in-class user experience, making Prime Video the preferred global platform for content providers

✅ Establish steady-state publishing management mechanisms built for scale and growth

✅ Manage complex escalations that may span across multiple business units

✅ Drive long-term solutions through automation and innovations to complex workflows

✅ Mentor others and help develop talent

ASSUMPTION: This role may require working early or late IST hours due to global team meetings.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Operations, or a related field

Experience: 5-10 years of experience in operations management, vendor management, or a related field

Required Skills:

• Proven experience in managing complex operational partnerships
• Strong analytical skills and data-driven decision-making
• Excellent communication and stakeholder management skills
• Ability to work effectively in a cross-functional team environment
• Proven experience in driving process improvement and cost reduction

Preferred Skills:

• Experience in the media and entertainment industry
• Fluency in multiple languages
• Experience with content acquisition and licensing

ASSUMPTION: Candidates with experience in managing complex operational partnerships and driving process improvement will be most successful in this role.

💰 Compensation & Benefits

Salary Range: INR 1,500,000 - 2,500,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time, 40 hours per week. May require working early or late IST hours due to global team meetings.

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual salary may vary based on individual qualifications and company policy.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail. Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Company Size: 10,001+ employees. As a large company, Amazon offers numerous opportunities for career growth and development.

Founded: 1994. Amazon was founded by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
• The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
• Amazon's mission is to be Earth's most customer-centric company.

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Amazon's large size and diverse range of business units offer numerous opportunities for career growth and development.

📊 Role Analysis

Career Level: Mid-level to senior-level role, with potential for growth into management or leadership positions.

Reporting Structure: This role reports directly to the Partner Operations Management team within Prime Video.

Work Arrangement: On-site, full-time position with the potential for hybrid or remote work in the future.

Growth Opportunities:

• Advancement into management or leadership roles within the Partner Operations Management team or other business units within Amazon.
• Expansion of skills and knowledge through working with cross-functional teams and external stakeholders.
• Potential to work on high-impact projects and initiatives that drive business growth and innovation.

ASSUMPTION: This role offers significant opportunities for career growth and development within Amazon's large and diverse organization.

🌍 Location & Work Environment

Office Type: Corporate office environment with open-plan workspaces and dedicated meeting rooms.

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and is known for its thriving technology industry.
• The city offers a mix of urban and suburban living options, with numerous amenities and recreational opportunities.
• Bengaluru has a tropical savanna climate, with warm and humid weather throughout the year.

Work Schedule: Full-time, 40 hours per week. May require working early or late IST hours due to global team meetings.

ASSUMPTION: The work environment at Amazon's Bengaluru office is dynamic, collaborative, and fast-paced, with a strong focus on innovation and customer obsession.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with a member of the recruitment team
• Behavioral and technical interviews with hiring managers and team members
• Final round interviews with senior leadership
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills and analytical thinking
• Communication and stakeholder management skills
• Experience in managing complex operational partnerships
• Ability to work effectively in a cross-functional team environment
• Alignment with Amazon's leadership principles and company culture

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your experience with managing complex operational partnerships and driving process improvement
• Demonstrate your understanding of Amazon's leadership principles and company culture
• Showcase your ability to work effectively in a cross-functional team environment

ATS Keywords: Partner Operations, Content Acquisition, Operations Management, Process Improvement, Stakeholder Management, Cross-Functional Teams, Amazon, Prime Video

ASSUMPTION: The interview process for this role will focus on assessing the candidate's problem-solving skills, analytical thinking, communication skills, and experience in managing complex operational partnerships.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools (e.g., Asana, JIRA, Trello)
• Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
• Collaboration tools (e.g., Slack, Microsoft Teams)
• Amazon's internal tools and systems

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and project management tools, as well as the ability to learn and adapt to Amazon's internal tools and systems.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Ownership
• Invent and simplify
• Learn and be curious
• Hire and develop the best
• Insist on the highest standards
• Think big
• Bias for action
• Frugality
• Earn trust

Work Style:

• Fast-paced and dynamic
• Collaborative and team-oriented
• Customer-focused and results-driven
• Innovative and entrepreneurial
• Data-driven and analytical

Self-Assessment Questions:

• Do you have experience managing complex operational partnerships and driving process improvement?
• Are you comfortable working in a fast-paced, dynamic, and collaborative environment?
• Do you have strong communication and stakeholder management skills?
• Are you able to work effectively in a cross-functional team environment?
• Do you align with Amazon's leadership principles and company culture?

ASSUMPTION: Candidates who demonstrate a strong fit with Amazon's company values, work style, and leadership principles will be most successful in this role.

⚠️ Potential Challenges

• Managing complex escalations that may span across multiple business units
• Working with external partners and stakeholders with varying levels of capability and commitment
• Balancing the need for innovation and improvement with the need for operational excellence and efficiency
• Navigating a large and complex organization with numerous business units and teams
• Working with global teams and managing time zone differences

ASSUMPTION: This role presents numerous challenges and opportunities for growth and development, requiring a high level of adaptability, resilience, and strategic thinking.

📈 Similar Roles Comparison

• This role is similar to other operations management roles within Amazon and other organizations, but with a focus on managing external partners and stakeholders
• Unlike other operations management roles, this role requires a high level of strategic thinking and the ability to drive long-term, strategic operational partnerships
• Career path comparison: This role offers opportunities for growth into management or leadership positions within Amazon's Partner Operations Management team or other business units

ASSUMPTION: This role is unique in its focus on managing external partners and stakeholders, requiring a high level of strategic thinking and the ability to drive long-term, strategic operational partnerships.

📝 Sample Projects

• Developing and implementing a new partner onboarding process to streamline the content delivery workflow
• Identifying and addressing bottlenecks in the content delivery pipeline to improve overall efficiency
• Collaborating with cross-functional teams to develop and launch a new content delivery platform

ASSUMPTION: These sample projects demonstrate the strategic, analytical, and collaborative nature of the Partner Operations Manager role.

❓ Key Questions to Ask During Interview

• Can you describe the typical workflow for content delivery from partners to Prime Video?
• How do you approach managing complex escalations that may span across multiple business units?
• Can you provide an example of a time when you drove process improvement and cost reduction in a complex operational environment?
• How do you ensure that Prime Video systems provide a best-in-class user experience for both partners and customers?
• Can you describe the growth opportunities for this role within Amazon's Partner Operations Management team or other business units?

ASSUMPTION: These key questions will help you better understand the role, the team, and the company, and demonstrate your interest and preparation for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for behavioral and technical interviews by practicing common interview questions and researching Amazon's leadership principles and company culture
• If selected for final round interviews, be prepared to present a project or case study that demonstrates your problem-solving skills and analytical thinking
• Follow up with the hiring manager within 48 hours after your final interview to express your interest and reiterate your qualifications for the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.