π Core Information
πΉ Job Title: Senior Technical Program Manager, Amazon Prime Video Beta Team
πΉ Company: Amazon
πΉ Location: Seattle, Washington, United States
πΉ Job Type: On-site
πΉ Category: Software Development
πΉ Date Posted: April 28, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: No (On-site)
π Job Overview
Key aspects of this role include:
- Owning end-to-end beta testing for Prime Videoβs highest-profile, customer-facing initiatives.
- Driving interactions between teams across Amazon to define and influence business and technical requirements.
- Managing project schedules from concept to launch and ensuring effective communication across various teams.
- Interpreting customer feedback and using the analysis to drive product improvements.
- Developing and driving requirements for beta testing tools and systems.
ASSUMPTION: This role requires strong program management skills, passion for technology, and the ability to influence and collaborate with multiple stakeholders. Experience in managing complex projects and interpreting customer feedback for product improvements is essential.
π Key Responsibilities
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Managing and prioritizing work related to testing Prime Videoβs latest unreleased products.
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Driving effective, efficient communication and collaboration for projects that span multiple functions within Prime Video and teams throughout Amazon.
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Interacting with and influencing Product Managers, Vendor Managers, Technical Program Managers, and engineering teams to define and deliver complex initiatives.
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Anticipating bottlenecks, managing escalations, making tradeoffs, and balancing business needs vs. technical constraints.
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Developing and driving requirements both technical and non-technical for beta testing tools and systems.
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Defining efficient, repeatable processes that can enable the business to scale.
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Taking large, complex projects and breaking them down into manageable pieces.
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Building scalable tools that allow the team to automate repeatable work product.
ASSUMPTION: The role involves working with various teams across Amazon and requires strong leadership, communication, and collaboration skills.
π― Required Qualifications
Education: Bachelor's degree in Computer Science, Engineering, or a related field.
Experience: 5-10 years of experience in program management, with a focus on beta testing or a related field.
Required Skills:
- Program Management
- Leadership
- Communication
- Collaboration
- Technical Requirements
- Project Management
- Customer Feedback
- Process Improvement
- Automation
- Problem Solving
- Stakeholder Management
- Beta Testing
- Product Development
- Data Analysis
- Cross-Functional Teamwork
- International Travel
Preferred Skills:
- Experience with Amazon's internal tools and systems.
- Fluency in multiple languages.
ASSUMPTION: While not explicitly stated, a Master's degree or relevant certifications may be beneficial for this role.
π° Compensation & Benefits
Salary Range: $120,000 - $180,000 per year (Estimated based on industry standards for a Senior Technical Program Manager in Seattle)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off (vacation, sick, and holidays)
- Maternity and paternity leave
- Employee discounts
- Tuition reimbursement
Working Hours: Full-time (40 hours/week), with flexibility for international travel.
ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Amazon operates in the e-commerce, retail, and technology sectors, with a focus on customer experience and innovation.
Company Size: Amazon is a large company with over 1.3 million employees worldwide, offering numerous opportunities for growth and development.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon's mission is to be Earth's most customer-centric company.
Company Specialties:
- E-commerce
- Retail
- Operations
- Internet
- Technology
Company Website: Amazon.com
ASSUMPTION: Amazon's large size and diverse business segments offer numerous opportunities for career growth and development.
π Role Analysis
Career Level: This role is at the senior level, requiring significant experience and expertise in program management and beta testing.
Reporting Structure: The Senior Technical Program Manager will report directly to the Director of the Prime Video Global Beta Team.
Work Arrangement: This is an on-site role with the potential for international travel to interact directly with customers in strategic markets.
Growth Opportunities:
- Advancement to a Director or Manager role within the Prime Video Beta Team or other Amazon teams.
- Expansion of responsibilities to include additional regions or product lines.
- Potential to move into a more specialized or strategic role within Amazon's technology or operations divisions.
ASSUMPTION: Given Amazon's size and diverse business segments, there are numerous opportunities for career growth and development within the company.
π Location & Work Environment
Office Type: Amazon's Seattle headquarters is a modern, collaborative workspace with numerous on-site amenities.
Office Location(s): 410 Terry Avenue North, Seattle, WA 98109
Geographic Context:
- Seattle is a vibrant, tech-centric city with a high cost of living but numerous cultural attractions and outdoor activities.
- The city is home to many tech companies and offers ample opportunities for networking and professional growth.
- Seattle has a mild, oceanic climate with cool, wet winters and mild, dry summers.
Work Schedule: Full-time (40 hours/week), with flexibility for international travel.
ASSUMPTION: The work environment at Amazon's Seattle headquarters is dynamic, collaborative, and fast-paced, with a strong focus on innovation and customer-centricity.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a member of the Prime Video Beta Team
- On-site interview with the hiring manager and team members
- Final interview with the Director of the Prime Video Global Beta Team
- Background check and offer extension
Key Assessment Areas:
- Program management skills and experience
- Technical proficiency and problem-solving abilities
- Communication and collaboration skills
- Customer-centric mindset and ability to interpret feedback
- Alignment with Amazon's leadership principles
Application Tips:
- Highlight relevant program management experience and achievements in your resume.
- Tailor your cover letter to demonstrate your passion for video streaming and customer experience.
- Prepare for behavioral and situational interview questions focused on program management, stakeholder communication, and problem-solving.
- Research Amazon's leadership principles and be prepared to discuss how you embody them in your work.
ATS Keywords: Program Management, Beta Testing, Customer Feedback, Stakeholder Communication, Project Management, Technical Requirements, Amazon Prime Video
ASSUMPTION: The interview process at Amazon is thorough and competitive, with a strong focus on cultural fit and technical proficiency.
π οΈ Tools & Technologies
- Amazon's internal project management and collaboration tools
- Microsoft Office Suite (Word, Excel, PowerPoint)
- JIRA or similar project tracking software
- Confluence or similar knowledge management software
- Data analysis and visualization tools (e.g., Tableau, Power BI)
ASSUMPTION: Familiarity with Amazon's internal tools and systems may be beneficial but is not always required for this role.
π Cultural Fit Considerations
Company Values:
- Customer Obsession
- Ownership
- Invent and Simplify
- Learn and Be Curious
- Hire and Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias for Action
- Frugality
- Earn Trust
Work Style:
- Fast-paced and dynamic
- Collaborative and cross-functional
- Customer-centric and data-driven
- Innovative and entrepreneurial
- Results-oriented and accountable
Self-Assessment Questions:
- How do you embody Amazon's leadership principles in your work?
- Can you provide an example of a time when you had to manage a complex project with multiple stakeholders?
- How do you approach interpreting customer feedback and using it to drive product improvements?
- How do you balance business needs with technical constraints when managing a project?
- How do you prioritize and manage your time when working on multiple projects simultaneously?
ASSUMPTION: Amazon's culture is fast-paced, innovative, and customer-centric, with a strong emphasis on leadership, ownership, and results-driven work.
β οΈ Potential Challenges
- Managing complex projects with tight deadlines and multiple stakeholders.
- Interpreting and acting on customer feedback to drive product improvements.
- Balancing business needs with technical constraints and making tradeoffs when necessary.
- Working in a fast-paced, dynamic environment with a high degree of uncertainty.
- Managing international travel and working with teams across different time zones.
ASSUMPTION: The role of Senior Technical Program Manager at Amazon Prime Video Beta Team presents unique challenges and opportunities for growth and development.
π Similar Roles Comparison
- Compared to other technical program manager roles, this position focuses more on beta testing and customer feedback interpretation.
- Within Amazon, this role is unique in its focus on Prime Video's beta testing and customer experience improvement.
- Career paths for this role may include advancement to a Director or Manager position within the Prime Video Beta Team or other Amazon teams.
ASSUMPTION: While this role shares similarities with other technical program manager positions, its focus on beta testing and customer experience sets it apart within Amazon.
π Sample Projects
- Managing the beta testing of a new Prime Video feature, such as live sports streaming or interactive content.
- Collaborating with cross-functional teams to improve the customer experience on PrimeVideo.com, Amazon's global video streaming website.
- Developing and implementing a new beta testing tool or system to streamline the beta testing process.
ASSUMPTION: The projects undertaken in this role will be diverse and challenging, with a strong focus on improving the customer experience and driving product innovation.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Prime Video Global Beta Team?
- How does the Prime Video Beta Team collaborate with other teams within Amazon and across the broader organization?
- What are the most significant challenges facing the Prime Video Beta Team in the coming months or years?
- How does Amazon support the professional development and growth of its employees, particularly in technical roles?
- What are the key priorities for the Senior Technical Program Manager role in the first 90 days?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Amazon Jobs website.
- Tailor your resume to highlight relevant program management experience and achievements.
- Write a cover letter demonstrating your passion for video streaming and customer experience.
- Prepare for behavioral and situational interview questions focused on program management, stakeholder communication, and problem-solving.
- Research Amazon's leadership principles and be prepared to discuss how you embody them in your work.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.