π Core Information
πΉ Job Title: Strategic Communications, Senior Specialist
πΉ Company: Vanguard
πΉ Location: Malvern, PA
πΉ Job Type: Full-Time, Hybrid
πΉ Category: Financial Services
πΉ Date Posted: May 14, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site (Hybrid)
π Job Overview
Key aspects of this role include:
- Developing and executing strategic communications aligned with the Advice and Wealth Management division
- Protecting Vanguard's reputation through proactive and reactive communications
- Collaborating with various teams to deliver business-critical communications
- Counseling senior leaders and influencing key stakeholders
ASSUMPTION: This role requires a high level of strategic thinking, excellent communication skills, and the ability to navigate complex organizations.
π Key Responsibilities
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Develops and executes communications strategy to enable strategic business outcomes
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Protects Vanguard's reputation through all communications across various channels and platforms
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Partners closely with key influencers and senior leaders to counsel, advise, and develop communications strategies
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Drives the development of communication agendas with high-quality communications material
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Ensures the execution of all phases of the communications process, including conception, implementation, and measurement
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Balances external practice with internal brand and serves as an authority on industry best practices
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Spearheads continuous improvements in Vanguard's communication strategy and implementation
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Participates in special projects and performs other duties as assigned
ASSUMPTION: This role requires a strong understanding of communications strategies, industry trends, and the ability to work effectively with various stakeholders.
π― Required Qualifications
Education: Undergraduate degree or equivalent combination of training and experience
Experience: Minimum eight years of related work experience, with a focus on communications or marketing strategy
Required Skills:
- Proven experience in strategic communications or marketing strategy
- Excellent communication and writing skills
- Ability to navigate complex organizations and influence senior leaders
- Strong project management skills
- Familiarity with industry best practices and emerging trends
Preferred Skills:
- Experience in the financial services industry
- Fluency in additional languages
ASSUMPTION: Candidates with a strong background in strategic communications, excellent communication skills, and experience working with senior leaders will be well-suited for this role.
π° Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Senior Specialist role in the financial services industry in the Malvern, PA area)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Generous paid time off
- Tuition assistance
- Employee discounts on Vanguard funds
Working Hours: Full-time, hybrid work arrangement (2-3 days per week on-site)
ASSUMPTION: Salary range is estimated based on industry standards for a Senior Specialist role in the financial services industry in the Malvern, PA area. Actual salary may vary based on experience and qualifications.
π Applicant Insights
π Company Context
Industry: Financial Services
Company Size: 10,001+ employees
Founded: 1975
Company Description:
- Vanguard is a leading global investment management company with over $5 trillion in assets under management
- Founded on the principle of low-cost investing, Vanguard offers a wide range of mutual funds, ETFs, and other investment products
- Vanguard is known for its strong corporate culture, which emphasizes client focus, innovation, and continuous improvement
Company Specialties:
- Mutual funds
- ETFs
- Retirement planning
- Investment management
Company Website: http://www.vanguard.com
ASSUMPTION: Vanguard's large size and strong corporate culture provide ample opportunities for career growth and development.
π Role Analysis
Career Level: Senior Specialist
Reporting Structure: Reports directly to the Head of Strategic Communications for the Advice and Wealth Management division
Work Arrangement: Hybrid (2-3 days per week on-site)
Growth Opportunities:
- Potential to take on additional responsibilities and advance within the Strategic Communications team
- Opportunity to work on high-impact projects and influence senior leaders
- Access to professional development opportunities, including training and mentorship programs
ASSUMPTION: This role offers significant opportunities for career growth and development within Vanguard's Strategic Communications team.
π Location & Work Environment
Office Type: Hybrid (2-3 days per week on-site)
Office Location(s): Malvern, PA
Geographic Context:
- Malvern is a suburb of Philadelphia, offering a mix of urban and suburban living
- The area is known for its strong job market, high quality of life, and excellent educational opportunities
- Vanguard's Malvern office is located in a modern, amenity-rich business park
Work Schedule: Standard business hours, with flexibility for remote work
ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen
- In-person or virtual interview with hiring manager
- Final interview with senior leadership
- Background check and offer
Key Assessment Areas:
- Communication skills and strategic thinking
- Ability to navigate complex organizations and influence senior leaders
- Industry knowledge and familiarity with best practices
- Project management skills
Application Tips:
- Highlight relevant experience in strategic communications or marketing strategy
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral interview questions that focus on your ability to work with senior leaders and navigate complex organizations
ATS Keywords: Strategic Communications, Marketing Strategy, Reputation Management, Senior Specialist, Financial Services, Industry Best Practices, Emerging Trends, Project Management, Collaboration, Counseling, Measurement, Continuous Improvement, Client Feedback, Business Needs
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, strategic thinking, and ability to work effectively with senior leaders.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with industry-standard project management and communication tools is expected.
π Cultural Fit Considerations
Company Values:
- Put clients first
- Be consistent, disciplined, and long-term in our approach
- Collaborate in ways that leverage the strengths of all
- Innovate and embrace change
- Act with integrity
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and open to change
- Results-focused and accountable
Self-Assessment Questions:
- Do you have a proven track record of developing and executing strategic communications plans?
- Are you comfortable working with senior leaders and navigating complex organizations?
- Do you thrive in a collaborative, team-oriented work environment?
ASSUMPTION: Candidates who align with Vanguard's core values and work style will be well-suited for this role.
β οΈ Potential Challenges
- Navigating a large, complex organization with multiple stakeholders
- Balancing external practice with internal brand and maintaining Vanguard's reputation
- Keeping up with industry best practices and emerging trends
- Managing multiple projects and deadlines in a fast-paced environment
ASSUMPTION: Successful candidates will be able to navigate complex organizations, manage multiple priorities, and adapt to change.
π Similar Roles Comparison
- This role is similar to a Senior Communications Manager or Strategic Communications Manager in other industries
- However, Vanguard's focus on low-cost investing and client-centric approach sets it apart from other financial services companies
- Career paths may vary depending on the organization's structure and growth opportunities
ASSUMPTION: While this role is similar to other senior communications positions, Vanguard's unique culture and focus on low-cost investing make it a distinct opportunity.
π Sample Projects
- Developing a comprehensive communications plan to launch a new investment product
- Managing a crisis communications situation to protect Vanguard's reputation
- Creating a thought leadership campaign to position Vanguard as an industry expert
ASSUMPTION: These sample projects illustrate the strategic and tactical nature of the role and the importance of protecting Vanguard's reputation.
β Key Questions to Ask During Interview
- How does this role fit into the overall communications strategy for the Advice and Wealth Management division?
- What are the biggest challenges facing the team currently, and how can this role help address them?
- How does Vanguard support the professional development and growth of its employees?
- What is the team's approach to collaboration and cross-functional partnerships?
- How does Vanguard measure the success of its communications efforts?
ASSUMPTION: Asking thoughtful questions demonstrates the candidate's interest in the role and their ability to think critically about the organization's needs.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in strategic communications or marketing strategy
- Prepare for behavioral interview questions that focus on your ability to work with senior leaders and navigate complex organizations
- Research Vanguard's corporate culture and values to ensure a good fit
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.