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Strategic Communications, Senior Specialist

Vanguard
Full-time
On-site
Malvern, Pennsylvania, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Strategic Communications, Senior Specialist

πŸ”Ή Company: Vanguard

πŸ”Ή Location: Malvern, PA

πŸ”Ή Job Type: Full-Time, Hybrid

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: May 14, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing strategic communications aligned with the Advice and Wealth Management division
  • Protecting Vanguard's reputation through proactive and reactive communications
  • Collaborating with various teams to deliver business-critical communications
  • Counseling senior leaders and influencing key stakeholders

ASSUMPTION: This role requires a high level of strategic thinking, excellent communication skills, and the ability to navigate complex organizations.

πŸ“‹ Key Responsibilities

βœ… Develops and executes communications strategy to enable strategic business outcomes

βœ… Protects Vanguard's reputation through all communications across various channels and platforms

βœ… Partners closely with key influencers and senior leaders to counsel, advise, and develop communications strategies

βœ… Drives the development of communication agendas with high-quality communications material

βœ… Ensures the execution of all phases of the communications process, including conception, implementation, and measurement

βœ… Balances external practice with internal brand and serves as an authority on industry best practices

βœ… Spearheads continuous improvements in Vanguard's communication strategy and implementation

βœ… Participates in special projects and performs other duties as assigned

ASSUMPTION: This role requires a strong understanding of communications strategies, industry trends, and the ability to work effectively with various stakeholders.

🎯 Required Qualifications

Education: Undergraduate degree or equivalent combination of training and experience

Experience: Minimum eight years of related work experience, with a focus on communications or marketing strategy

Required Skills:

  • Proven experience in strategic communications or marketing strategy
  • Excellent communication and writing skills
  • Ability to navigate complex organizations and influence senior leaders
  • Strong project management skills
  • Familiarity with industry best practices and emerging trends

Preferred Skills:

  • Experience in the financial services industry
  • Fluency in additional languages

ASSUMPTION: Candidates with a strong background in strategic communications, excellent communication skills, and experience working with senior leaders will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Senior Specialist role in the financial services industry in the Malvern, PA area)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Generous paid time off
  • Tuition assistance
  • Employee discounts on Vanguard funds

Working Hours: Full-time, hybrid work arrangement (2-3 days per week on-site)

ASSUMPTION: Salary range is estimated based on industry standards for a Senior Specialist role in the financial services industry in the Malvern, PA area. Actual salary may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 10,001+ employees

Founded: 1975

Company Description:

  • Vanguard is a leading global investment management company with over $5 trillion in assets under management
  • Founded on the principle of low-cost investing, Vanguard offers a wide range of mutual funds, ETFs, and other investment products
  • Vanguard is known for its strong corporate culture, which emphasizes client focus, innovation, and continuous improvement

Company Specialties:

  • Mutual funds
  • ETFs
  • Retirement planning
  • Investment management

Company Website: http://www.vanguard.com

ASSUMPTION: Vanguard's large size and strong corporate culture provide ample opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Senior Specialist

Reporting Structure: Reports directly to the Head of Strategic Communications for the Advice and Wealth Management division

Work Arrangement: Hybrid (2-3 days per week on-site)

Growth Opportunities:

  • Potential to take on additional responsibilities and advance within the Strategic Communications team
  • Opportunity to work on high-impact projects and influence senior leaders
  • Access to professional development opportunities, including training and mentorship programs

ASSUMPTION: This role offers significant opportunities for career growth and development within Vanguard's Strategic Communications team.

🌍 Location & Work Environment

Office Type: Hybrid (2-3 days per week on-site)

Office Location(s): Malvern, PA

Geographic Context:

  • Malvern is a suburb of Philadelphia, offering a mix of urban and suburban living
  • The area is known for its strong job market, high quality of life, and excellent educational opportunities
  • Vanguard's Malvern office is located in a modern, amenity-rich business park

Work Schedule: Standard business hours, with flexibility for remote work

ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen
  • In-person or virtual interview with hiring manager
  • Final interview with senior leadership
  • Background check and offer

Key Assessment Areas:

  • Communication skills and strategic thinking
  • Ability to navigate complex organizations and influence senior leaders
  • Industry knowledge and familiarity with best practices
  • Project management skills

Application Tips:

  • Highlight relevant experience in strategic communications or marketing strategy
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
  • Prepare for behavioral interview questions that focus on your ability to work with senior leaders and navigate complex organizations

ATS Keywords: Strategic Communications, Marketing Strategy, Reputation Management, Senior Specialist, Financial Services, Industry Best Practices, Emerging Trends, Project Management, Collaboration, Counseling, Measurement, Continuous Improvement, Client Feedback, Business Needs

ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, strategic thinking, and ability to work effectively with senior leaders.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with industry-standard project management and communication tools is expected.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put clients first
  • Be consistent, disciplined, and long-term in our approach
  • Collaborate in ways that leverage the strengths of all
  • Innovate and embrace change
  • Act with integrity

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and open to change
  • Results-focused and accountable

Self-Assessment Questions:

  • Do you have a proven track record of developing and executing strategic communications plans?
  • Are you comfortable working with senior leaders and navigating complex organizations?
  • Do you thrive in a collaborative, team-oriented work environment?

ASSUMPTION: Candidates who align with Vanguard's core values and work style will be well-suited for this role.

⚠️ Potential Challenges

  • Navigating a large, complex organization with multiple stakeholders
  • Balancing external practice with internal brand and maintaining Vanguard's reputation
  • Keeping up with industry best practices and emerging trends
  • Managing multiple projects and deadlines in a fast-paced environment

ASSUMPTION: Successful candidates will be able to navigate complex organizations, manage multiple priorities, and adapt to change.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Communications Manager or Strategic Communications Manager in other industries
  • However, Vanguard's focus on low-cost investing and client-centric approach sets it apart from other financial services companies
  • Career paths may vary depending on the organization's structure and growth opportunities

ASSUMPTION: While this role is similar to other senior communications positions, Vanguard's unique culture and focus on low-cost investing make it a distinct opportunity.

πŸ“ Sample Projects

  • Developing a comprehensive communications plan to launch a new investment product
  • Managing a crisis communications situation to protect Vanguard's reputation
  • Creating a thought leadership campaign to position Vanguard as an industry expert

ASSUMPTION: These sample projects illustrate the strategic and tactical nature of the role and the importance of protecting Vanguard's reputation.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall communications strategy for the Advice and Wealth Management division?
  • What are the biggest challenges facing the team currently, and how can this role help address them?
  • How does Vanguard support the professional development and growth of its employees?
  • What is the team's approach to collaboration and cross-functional partnerships?
  • How does Vanguard measure the success of its communications efforts?

ASSUMPTION: Asking thoughtful questions demonstrates the candidate's interest in the role and their ability to think critically about the organization's needs.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience in strategic communications or marketing strategy
  • Prepare for behavioral interview questions that focus on your ability to work with senior leaders and navigate complex organizations
  • Research Vanguard's corporate culture and values to ensure a good fit
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.