📌 Core Information
🔹 Job Title: Strategic Growth Manager
🔹 Company: Global Payments Inc.
🔹 Location: Fortitude Valley, Queensland, Australia
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: 2025-07-11
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid
🚀 Job Overview
Key aspects of this role include:
- Building and growing trusted relationships with strategic partners and clients across AU/NZ
- Designing and delivering tailored, insight-led growth strategies aligned to partner goals
- Collaborating cross-functionally to ensure seamless delivery and long-term success
- Acting as a central point of contact for partners, ensuring their needs are heard and consistently delivered on
ASSUMPTION: This role requires a balance of strategic thinking, relationship management, and cross-functional collaboration. It's ideal for candidates with a strong commercial background and a passion for creating meaningful commercial outcomes.
📋 Key Responsibilities
✅ Build and grow trusted relationships with strategic partners and clients across AU/NZ
✅ Design and deliver tailored, insight-led growth strategies aligned to partner goals
✅ Develop business plans with partners, setting shared objectives and driving execution through cross-functional collaboration
✅ Work closely with teams across marketing, product, operations, and finance to ensure seamless delivery and long-term success
✅ Act as a central point of contact—ensuring partner needs are heard, supported, and consistently delivered on
✅ Lead regular business reviews to assess performance, strengthen relationships, and unlock new opportunities
✅ Manage go-to-market activities including onboarding, activation, enablement, and ongoing advocacy
✅ Oversee partner contracts and agreements—ensuring mutual value, compliance, and commercial outcomes
✅ Leverage data and insights to inform strategy and maintain accurate, transparent reporting in Salesforce
✅ Continuously identify ways to improve processes and adapt to partner and market needs
ASSUMPTION: This role involves a mix of strategic planning, relationship management, and operational execution. It requires strong communication, influencing, and stakeholder management skills.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 5-10 years of experience in growth, partnerships, or strategic account roles
Required Skills:
- Strong relationship and stakeholder management experience
- Proven commercial acumen and ability to negotiate at a senior level
- Strong understanding of APIs and technical integrations (conceptual knowledge)
- Excellent communication and influencing skills – written, verbal, and interpersonal
- Collaborative approach with high emotional intelligence and a growth mindset
- Confidence with data analysis, forecasting, and reporting
- Experience using CRM tools such as Salesforce
- Passion for creating great partner and client experiences
Preferred Skills:
- Experience in the Payments, FinTech, or SaaS industries
- Fluency in additional languages (e.g., Mandarin, Spanish, French)
ASSUMPTION: While industry-specific experience is preferred, candidates with transferable skills from related industries may also be considered.
💰 Compensation & Benefits
Salary Range: AUD 110,000 - 130,000 + super + commission
Benefits:
- Flexible work arrangements
- 18 weeks paid parental leave for either parent
- Women in Digital membership
- Additional birthday, community giving, wellness, and study leave
- Employee Assistance Program
- Cultural celebrations and social activities
- Global career and professional development opportunities
- Salary sacrifice and Employee Stock Purchase Plan
Working Hours: Full-time, with flexible work arrangements available
ASSUMPTION: The salary range provided is in Australian Dollars (AUD) and includes superannuation (super) contributions, which are mandatory employer contributions to an employee's superannuation fund. The commission structure is not specified but is common in sales and growth roles.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically focused on payments technology and software solutions
Company Size: 10,001+ employees, providing a large, established environment with ample opportunities for growth and career development
Founded: 1967, with a rich history and extensive global presence
Company Description:
- Global Payments is a leading global technology company powering seamless, fast, and secure payments for millions of companies worldwide
- The company offers a complete, worldwide commerce ecosystem that delivers software and services at scale
- Global Payments is committed to diversity, equity, and inclusion, with a focus on reconciliation and gender equity
Company Specialties:
- Payments
- Ecommerce
- Point of sale
- Payment technology
- Merchant services
- Integrated payments
- Software solutions
- Omnichannel payments
- Cross-border payments
- Financial services
- Mobile payments
- Digital wallets
- Online payments
- Unified commerce
- Contactless payments
- Embedded fintech
- Issuing
- Mobile point of sale
- Fintech
- Issuer solutions
- B2B payments
Company Website: company.globalpayments.com
ASSUMPTION: Global Payments is a well-established company with a strong global presence and a diverse range of products and services. Its commitment to diversity, equity, and inclusion is evident in its programs and initiatives.
📊 Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and career progression
Reporting Structure: This role reports to the Head of Strategic Partnerships and works closely with cross-functional teams
Work Arrangement: Hybrid, with a mix of on-site and remote work
Growth Opportunities:
- Potential to move into leadership roles within the partnership team or broader organization
- Opportunities to work on high-impact projects and initiatives
- Access to global career and professional development opportunities
ASSUMPTION: This role offers significant growth potential, both within the partnership team and the broader organization. The hybrid work arrangement provides flexibility while maintaining a strong connection to the team and company culture.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space in Fortitude Valley, Queensland
Office Location(s): Fortitude Valley, Queensland
Geographic Context:
- Fortitude Valley is an inner-city suburb of Brisbane, offering a vibrant and dynamic work environment
- The office is located near public transportation, shopping, and dining options
- The area is known for its creative and innovative businesses, providing a stimulating work environment
Work Schedule: Standard business hours, with flexible work arrangements available
ASSUMPTION: The Fortitude Valley office provides a modern and collaborative work environment, with easy access to public transportation and amenities. The flexible work arrangements allow for a healthy work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening
- In-depth behavioral and technical interviews
- Final round with hiring manager or panel
Key Assessment Areas:
- Relationship management and stakeholder engagement skills
- Commercial acumen and strategic thinking
- Data analysis and reporting capabilities
- Cross-functional collaboration and teamwork
Application Tips:
- Tailor your resume to highlight relevant skills and experiences related to growth, partnerships, and stakeholder management
- Prepare examples of your ability to design and deliver tailored growth strategies
- Demonstrate your understanding of the payments industry and Global Payments' products and services
ATS Keywords: Strategic Growth, Partnerships, Stakeholder Management, Commercial Acumen, Data Analysis, Cross-Functional Collaboration, Tailored Growth Strategies, Payments Industry
ASSUMPTION: The interview process for this role is likely to be comprehensive, focusing on the candidate's ability to manage strategic partnerships and drive growth. Applicants should be prepared to discuss their relevant skills and experiences in detail.
🛠️ Tools & Technologies
- Salesforce
- Microsoft Office Suite
- Data visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: This role requires proficiency in CRM tools, data visualization tools, and project management tools. Familiarity with the payments industry and relevant technologies is also beneficial.
👔 Cultural Fit Considerations
Company Values:
- Passion
- Care
- Accountability
- Excellence
- Ingenuity
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Strategic and forward-thinking
- Adaptable and resilient
Self-Assessment Questions:
- How do you demonstrate passion for creating meaningful commercial outcomes?
- Can you provide an example of a time when you cared deeply about a partner's success and went above and beyond to support them?
- How do you balance strategic thinking with operational execution?
ASSUMPTION: Global Payments values candidates who align with their core values and demonstrate a strong work ethic, collaborative spirit, and strategic mindset.
⚠️ Potential Challenges
- Managing multiple strategic partnerships simultaneously, requiring strong prioritization and time management skills
- Navigating a large, global organization, which may present communication and collaboration challenges
- Adapting to a hybrid work environment, which requires self-motivation and strong communication skills
- Working in a dynamic and fast-paced industry, which may present unexpected challenges and opportunities
ASSUMPTION: This role presents unique challenges and opportunities, requiring strong organizational skills, adaptability, and a strategic mindset.
📈 Similar Roles Comparison
- Compared to other partnership roles, this position focuses more on strategic growth and less on day-to-day account management
- In the payments industry, this role is unique in its focus on strategic partnerships and growth initiatives
- Career progression in this role may lead to leadership positions within the partnership team or broader organization
ASSUMPTION: This role is distinct from other partnership roles in its focus on strategic growth and offers unique opportunities for career progression within the organization.
📝 Sample Projects
- Developing a tailored growth strategy for a strategic partner, including market analysis, competitive landscape assessment, and data-driven recommendations
- Managing the go-to-market process for a new product or service offering, including cross-functional collaboration, partner communication, and launch execution
- Conducting a comprehensive review of partner contracts and agreements, ensuring mutual value, compliance, and commercial outcomes
ASSUMPTION: These sample projects illustrate the strategic, collaborative, and operational aspects of the Strategic Growth Manager role.
❓ Key Questions to Ask During Interview
- Can you describe the current strategic partnership landscape and how this role fits into the broader partnership strategy?
- How does the company support the growth and development of its partnership team members?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does the company approach cross-functional collaboration and communication, particularly in a hybrid work environment?
- What are the most rewarding aspects of working in the partnership team, and what are the unique challenges this role presents?
ASSUMPTION: These questions are designed to provide insight into the role's strategic context, career growth opportunities, and the work environment, helping candidates make an informed decision about the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences related to growth, partnerships, and stakeholder management
- Prepare a cover letter explaining your interest in the role and how your skills and experiences make you a strong fit
- Prepare examples of your ability to design and deliver tailored growth strategies
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
