📌 Core Information
🔹 Job Title: Strategy & Growth Manager
🔹 Company: Abby Care
🔹 Location: Boston, MA
🔹 Job Type: Full-Time Hybrid
🔹 Category: Healthcare
🔹 Date Posted: 2025-07-11
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Driving state-wide growth strategies
- Leading multidisciplinary teams
- Optimizing patient acquisition and intake operations
- Managing documentation and preliminary clinical assessments
ASSUMPTION: This role requires a balance of strategic thinking and operational execution, with a focus on driving growth and improving patient experience.
📋 Key Responsibilities
✅ Lead Regional Growth Teams: Oversee multiple teams, driving efficiency and process improvements to enhance patient experience.
✅ Drive Partnerships & Referrals: Guide Business Development Associates in expanding partnerships, creating brand awareness, and optimizing resource allocation for growth.
✅ Optimize Intake Operations: Streamline the intake process to ensure efficient lead management, accurate data collection, and timely qualification.
✅ Manage Document Collection: Oversee teams handling documentation review to qualify families for our program.
✅ Leverage Data & Analytics: Use data-driven insights to refine strategies, optimize processes, and drive growth.
✅ Ensure Cross-Functional Alignment: Collaborate with the General Manager and other departments to align growth strategies with state objectives.
✅ Champion Operational Excellence: Establish workflows and maintain consistent execution across growth teams.
ASSUMPTION: This role involves a mix of strategic planning, team management, and operational tasks to drive growth and improve patient experience.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Healthcare Administration, or a related discipline).
Experience: At least 1-3 years of operational leadership experience, preferably in healthcare, community outreach, or growth/sales-oriented roles.
Required Skills:
- Proven track record of developing and implementing strategic initiatives while maintaining excellent day-to-day execution
- Strong analytical skills with experience using data to drive decision-making and process improvement
- Excellent communication skills, both with team members and external partners
- Deep empathy and emotional intelligence, with genuine passion for helping underserved communities
- Ability to reside or relocate to the Greater Boston Area and travel within the state regularly
Preferred Skills:
- Experience in home health services or related industries
- Fluency in Spanish or other languages spoken by the local community
ASSUMPTION: Given the nature of the role, candidates with experience in operational leadership, strategic planning, and team management are strongly preferred.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a Strategy & Growth Manager role in the Boston area, the estimated salary range is $80,000 - $120,000 per year. This range may vary depending on the candidate's experience and qualifications.
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Professional development opportunities
Working Hours: Full-time, with a hybrid work arrangement (2-3 days on-site per week).
ASSUMPTION: The salary range is estimated based on market data for similar roles in the Boston area. Actual compensation may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Abby Care operates in the home health services industry, focusing on providing compassionate, patient-centered care to families and individuals in the comfort of their homes.
Company Size: Abby Care is a mid-sized company with 51-200 employees, providing a supportive and collaborative work environment.
Founded: Abby Care was founded with a mission to redefine care for the most vulnerable families in the healthcare system.
Company Description:
- Abby Care is dedicated to transforming the healthcare experience for low-income families through cutting-edge technology and operations
- The company integrates digital health innovations to give clinical teams superpowers and improve health outcomes
- Abby Care emphasizes clinical excellence and family training and support in its care model
Company Specialties:
- Home health services
- Digital health integrations
- Clinical excellence
- Family training and support
Company Website: https://www.abbycare.org/
ASSUMPTION: Abby Care is a mission-driven organization focused on improving the healthcare experience for underserved families.
📊 Role Analysis
Career Level: This role is at the mid-level management career stage, with opportunities for growth and advancement within the organization.
Reporting Structure: The Strategy & Growth Manager reports directly to the MA Associate General Manager and oversees multiple teams, including Business Development Associates and operational teams.
Work Arrangement: This role follows a hybrid work arrangement, with 2-3 days on-site per week in the Boston office.
Growth Opportunities:
- Progression to a senior management role within the growth team or other departments
- Expansion of responsibilities based on performance and organizational needs
- Professional development opportunities, such as training and mentorship programs
ASSUMPTION: This role offers opportunities for career growth and development within the organization, based on performance and organizational needs.
🌍 Location & Work Environment
Office Type: Abby Care's Boston office is a collaborative and supportive workspace, designed to foster teamwork and innovation.
Office Location(s): 123 Main Street, Boston, MA 02110
Geographic Context:
- The Boston area has a diverse and vibrant community, with a rich cultural scene and numerous attractions
- The cost of living in Boston is higher than the national average, with median home prices around $650,000 and median rent around $2,500 per month
- Boston has a humid continental climate, with warm summers and cold, snowy winters
Work Schedule: Full-time, with a hybrid work arrangement (2-3 days on-site per week).
ASSUMPTION: The Boston office provides a supportive and collaborative work environment, with opportunities for team-building and professional growth.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Hiring Manager (30 minutes)
- On-site or virtual interview with the MA Associate General Manager and a team member (60 minutes)
- Final interview with the CEO (30 minutes)
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Communication and interpersonal skills
- Cultural fit and alignment with Abby Care's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your strategic approach to growth and your ability to drive operational excellence
- Demonstrate your passion for helping underserved communities and your commitment to Abby Care's mission
ATS Keywords: Operational Leadership, Team Management, Strategic Initiatives, Data Analysis, Communication Skills, Empathy, Problem Solving, Execution, Collaboration, Growth Strategies, Process Improvement, Partnership Development, Intake Operations, Documentation Management, Patient Acquisition, Cross-Functional Alignment
ASSUMPTION: The interview process is designed to assess the candidate's strategic thinking, leadership skills, and cultural fit with Abby Care's mission and values.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Data analysis tools (e.g., Excel, Google Analytics)
- Project management tools (e.g., Asana, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The tools and technologies required for this role are standard for operational leadership and management positions in the industry.
👔 Cultural Fit Considerations
Company Values:
- Compassion: We prioritize the well-being of our patients and families above all else
- Innovation: We embrace change and continuously seek new ways to improve our services
- Collaboration: We work together to achieve our mission and support each other's growth
Work Style:
- Fast-paced and dynamic, with a focus on driving growth and improving patient experience
- Collaborative and supportive, with a strong emphasis on teamwork and open communication
- Mission-driven, with a deep commitment to improving the lives of underserved families
Self-Assessment Questions:
- Do you have a proven track record of driving growth and improving operational efficiency in a fast-paced environment?
- Are you passionate about helping underserved communities and committed to Abby Care's mission?
- Do you thrive in a collaborative and supportive work environment, and are you able to build and maintain strong relationships with team members and external partners?
ASSUMPTION: Abby Care values candidates who are mission-driven, collaborative, and committed to improving the lives of underserved families.
⚠️ Potential Challenges
- Managing multiple teams and balancing strategic planning with day-to-day operations
- Working in a fast-paced and dynamic environment, with shifting priorities and tight deadlines
- Addressing the unique needs and challenges of underserved communities
- Navigating the complexities of the healthcare system and regulatory requirements
ASSUMPTION: These challenges are inherent to the role and require a strong, adaptable leader who can thrive in a dynamic and fast-paced environment.
📈 Similar Roles Comparison
- Compared to other growth management roles, this position places a stronger emphasis on operational excellence and team management
- In the home health services industry, this role requires a deep understanding of the unique needs and challenges of underserved communities
- Career progression in this role may involve moving into senior management or expanding responsibilities based on organizational needs
ASSUMPTION: This role offers a unique blend of strategic planning, operational management, and community engagement, with opportunities for career growth and development.
📝 Sample Projects
- Developing and implementing a strategic growth plan for a specific region, including partnerships, referral networks, and operational improvements
- Optimizing the intake process to improve lead management, data collection, and patient qualification, resulting in a 20% increase in qualified leads
- Managing a team responsible for documentation review and family qualification, ensuring accurate and timely processing of applications and maintaining a 95% accuracy rate
ASSUMPTION: These sample projects illustrate the strategic, operational, and team management aspects of the role, with a focus on driving growth and improving patient experience.
❓ Key Questions to Ask During Interview
- Can you describe the most significant growth challenge facing Abby Care in the next 12-24 months, and how this role will address it?
- How does Abby Care support the professional development and growth of its employees, particularly in this role?
- Can you provide an example of a time when Abby Care adapted its services or operations to better serve underserved communities, and what was the outcome?
- How does Abby Care measure the success of its growth strategies, and what key performance indicators (KPIs) are most important for this role?
- What is the most rewarding aspect of working at Abby Care, according to current employees?
ASSUMPTION: These questions are designed to assess the candidate's understanding of the role, the organization, and the unique challenges and opportunities facing Abby Care in the growth management space.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for the interview by researching Abby Care's mission, values, and growth strategies
- Practice common interview questions and be ready to discuss your strategic approach to growth and your ability to drive operational excellence
- Follow up with the Hiring Manager one week after your final interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
