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Supervisor, Email Marketing

Reitmans (Canada) LtΓ©e/Ltd
Full-time
On-site
MontrΓ©al, Quebec, Canada
πŸ“§ Email Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Supervisor, Email Marketing

πŸ”Ή Company: Reitmans (Canada) LtΓ©e/Ltd

πŸ”Ή Location: MontrΓ©al, QC

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Retail

πŸ”Ή Date Posted: May 7, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing email marketing strategies to drive online and in-store traffic
  • Collaborating with cross-functional teams to create compelling content and personalization plans
  • Analyzing and reporting on email performance metrics to optimize campaigns
  • Staying up-to-date with industry trends and best practices in email marketing

ASSUMPTION: This role requires a balance of creative and analytical skills, with a strong focus on data-driven decision making.

πŸ“‹ Key Responsibilities

βœ… Develop weekly, monthly, and annual email communication and personalization plans

βœ… Establish email content calendar aligned with topical needs, buying cycle, customer segment/lifecycle, and promotional plan

βœ… Collaborate with Vice-President marketing, Director Marketing, and CRM Manager to determine quantitative and qualitative objectives for email and personalization performance

βœ… Evaluate and measure effectiveness of overall content and email performance by segment, including setting key performance indicators

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and performance analysis.

🎯 Required Qualifications

Education: University degree in Business Administration, Finance, Marketing, or related field of study

Experience: 3 years+ of experience in digital marketing and/or project management, content development

Required Skills:

  • Excellent communication skills, both written and spoken
  • Strong analytical skills and data-driven mindset
  • Proficient in email marketing platforms and tools
  • Familiarity with retail or digital agency environment (asset)

Preferred Skills:

  • Bilingualism (French/English)
  • Experience with marketing automation and CRM systems

ASSUMPTION: Strong communication skills and experience with email marketing platforms are crucial for success in this role.

πŸ’° Compensation & Benefits

Salary Range: CAD 60,000 - CAD 80,000 per year (based on industry standards for similar roles in MontrΓ©al)

Benefits:

  • Flexible Time Off
  • Exclusive Discounts (50% off regular-priced items from Penningtons, Reitmans, and RW&CO.)
  • Referral Rewards
  • Growth Opportunities (annual bonuses, career advancement, and tuition reimbursement)

Working Hours: Full-time (40 hours/week), hybrid work environment

ASSUMPTION: The salary range is estimated based on industry standards for similar roles in MontrΓ©al, with benefits and working hours as stated.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail (Fashion)

Company Size: 5,001-10,000 employees (Large enterprise)

Founded: 1926 (Over 95 years ago)

Company Description:

  • RCL (Reitmans (Canada) Limited) is a Canadian fashion retail icon with a strong portfolio of brands, including Reitmans, PENN., and RW&CO.
  • The company focuses on creating memorable customer experiences through innovative design, seamless experiences in stores and digital channels, and a passionate, creative team.
  • RCL is committed to diversity, inclusion, and providing equal opportunities for all employees.

Company Specialties:

  • Retail
  • Clothing
  • Digital
  • Fashion

Company Website: http://www.reitmanscanadalimited.com

ASSUMPTION: RCL is a well-established company in the Canadian fashion retail industry, with a strong focus on customer experience and employee development.

πŸ“Š Role Analysis

Career Level: Mid-level (Supervisor)

Reporting Structure: Reports to the Manager CRM

Work Arrangement: Hybrid (On-site with flexible remote work options)

Growth Opportunities:

  • Career advancement within the marketing department or other divisions of the company
  • Tuition reimbursement for professional development and growth
  • Annual bonuses based on performance and company success

ASSUMPTION: This role offers growth opportunities within a large, established company, with a focus on employee development and performance-based rewards.

🌍 Location & Work Environment

Office Type: Hybrid (Combination of on-site and remote work)

Office Location(s): 250 SauvΓ© West, Montreal, QC H3L 1Z2, CA

Geographic Context:

  • MontrΓ©al is the second-largest city in Canada, with a vibrant fashion scene and a multicultural population
  • The office is located in the Saint-Laurent borough, with easy access to public transportation and nearby amenities
  • The city offers a mix of urban and outdoor activities, with four distinct seasons

Work Schedule: Full-time (40 hours/week), with flexible remote work options

ASSUMPTION: The hybrid work environment offers a balance between on-site collaboration and remote flexibility, with easy access to the office and nearby amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR department
  • In-person or virtual interview with the hiring manager (Manager CRM)
  • Final interview with the Director Marketing

Key Assessment Areas:

  • Communication skills and ability to work collaboratively
  • Understanding of email marketing best practices and strategies
  • Analytical skills and data-driven mindset
  • Cultural fit and alignment with RCL's values

Application Tips:

  • Highlight relevant experience and achievements in email marketing and content development
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
  • Prepare examples of successful email marketing campaigns or projects to discuss during the interview

ATS Keywords: Email Marketing, Content Development, Digital Marketing, Project Management, Communication Skills, Personalization Strategy

ASSUMPTION: The application process involves several stages, with a focus on assessing communication skills, email marketing expertise, and cultural fit.

πŸ› οΈ Tools & Technologies

  • Email marketing platforms (e.g., Mailchimp, Constant Contact, or similar)
  • Marketing automation and CRM systems (e.g., Salesforce, HubSpot, or similar)
  • Data analysis tools (e.g., Google Analytics, Tableau, or similar)

ASSUMPTION: The required tools and technologies are industry-standard and may vary depending on the company's specific tech stack.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Passion for fashion
  • Customer-centric approach
  • Collaboration and teamwork
  • Innovation and continuous improvement

Work Style:

  • Creative and strategic mindset
  • Data-driven and analytical approach
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment

Self-Assessment Questions:

  • How do you stay up-to-date with the latest trends and best practices in email marketing?
  • Can you provide an example of a successful email marketing campaign you've worked on, and what made it successful?
  • How do you approach balancing creative and analytical aspects of email marketing?

ASSUMPTION: RCL values employees who are passionate about fashion, customer-focused, collaborative, and innovative, with a strong work ethic and commitment to continuous learning.

⚠️ Potential Challenges

  • Managing multiple email campaigns and projects simultaneously
  • Keeping up with industry trends and best practices in email marketing
  • Balancing creative and analytical aspects of the role
  • Working in a large, established company with a complex organizational structure

ASSUMPTION: This role may present challenges related to time management, staying current with industry trends, and navigating a large organizational structure.

πŸ“ˆ Similar Roles Comparison

  • Compared to other email marketing roles, this position focuses more on strategy and planning, with less emphasis on day-to-day campaign execution
  • In the retail industry, email marketing plays a crucial role in driving online and in-store traffic, making this role highly relevant to the company's overall success
  • Career progression may involve moving into a marketing management role or exploring other opportunities within the company

ASSUMPTION: This role is unique in its focus on strategy and planning, with opportunities for career growth and development within the company.

πŸ“ Sample Projects

  • Developing and executing an email marketing campaign to promote a new product launch
  • Analyzing email performance data to optimize open rates and click-through rates
  • Collaborating with cross-functional teams to create personalized email content for customer segments

ASSUMPTION: Sample projects in this role may involve strategic planning, campaign execution, and performance analysis, with a focus on driving results and continuous improvement.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the email marketing team currently, and how can this role help address them?
  • How does this role collaborate with other marketing teams and departments within the company?
  • What opportunities are there for professional development and growth within the marketing department or other divisions of the company?
  • How does RCL support work-life balance for employees in this role?
  • What are the key performance indicators (KPIs) used to measure success in this role, and how are they tracked and reported?

ASSUMPTION: Asking thoughtful questions during the interview demonstrates interest in the role and helps assess the company culture and opportunities for growth.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of successful email marketing campaigns or projects to discuss during the interview
  • Follow up with the hiring manager (Manager CRM) one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.