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Technical Campaign Manager, Programmatic Sales Operations

NBCUniversal
Full-time
On-site
New York, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Technical Campaign Manager, Programmatic Sales Operations

πŸ”Ή Company: NBCUniversal

πŸ”Ή Location: New York, United States

πŸ”Ή Job Type: Full-time, Hybrid (3 days per week in office)

πŸ”Ή Category: Entertainment Providers

πŸ”Ή Date Posted: April 8, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing the lifecycle of programmatic deals, ensuring digital assets remain in-spec throughout the flight
  • Collaborating with cross-functional teams to troubleshoot technical issues with bids
  • Attending weekly POD meetings to ensure sales, planning, and operations are in lockstep
  • Supporting sports live events, including weekends
  • Working with Programmatic Sales Team and Clients to ensure campaign fulfillment

ASSUMPTION: This role requires a strong understanding of the programmatic advertising ecosystem and the ability to work independently and in a team environment.

πŸ“‹ Key Responsibilities

βœ… Identifying and resolving technical issues with bids for guaranteed and non-guaranteed deal types

βœ… Leading live troubleshooting calls with clients, alongside Campaign Manager counterpart

βœ… Setting up regularly cadenced reporting to identify trends amongst creative failures within various ad distributors/ DSPs

βœ… Direct interaction with Programmatic Sales Team and Clients to ensure campaign fulfillment

βœ… Advanced knowledge on programmatic deal setup within various SSPs, such as FreeWheel and Google Ad Manager

ASSUMPTION: This role requires strong problem-solving skills and the ability to multitask and efficiently manage priorities.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent experience

Experience: 2+ years of experience in Digital Sales Operations

Required Skills:

  • Understanding of programmatic advertising ecosystem
  • Excellent client relationship and interpersonal skills
  • Strong verbal/written communication skills and ability to prioritize tasks
  • Detail-oriented and ability to thrive in a fast-paced environment

Preferred Skills:

  • Prior experience trafficking in DSP and/or SSP
  • Interest in DSP nuances
  • Fluency in the language of digital media: impressions, CTR, CPMs, eCPMs, etc.
  • Keen problem-solving and troubleshooting abilities

ASSUMPTION: Candidates with a background in digital sales operations and a strong understanding of the programmatic advertising ecosystem are ideal for this role.

πŸ’° Compensation & Benefits

Salary Range: $70,000 - $90,000 (Based on experience and industry standards for this role and location)

Benefits:

  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid Leave
  • Tuition Reimbursement
  • Discounts and Perks

Working Hours: Full-time, typically 9:00 AM - 5:00 PM, with flexibility for live event support

ASSUMPTION: The salary range provided is an estimate based on industry standards for this role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and business needs.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Entertainment Providers. NBCUniversal is a subsidiary of Comcast Corporation and is uniquely positioned to educate, entertain, and empower through its platforms.

Company Size: 10,001+ employees. As a large company, NBCUniversal offers numerous opportunities for growth and development.

Founded: NBCUniversal was founded in 2004 through the acquisition of a majority stake in NBC by General Electric. In 2011, Comcast acquired a 51% stake in NBCUniversal, and in 2013, Comcast completed its acquisition of the remaining 49% stake.

Company Description:

  • Creates world-class content, distributed across film, television, streaming, theme parks, and consumer experiences
  • Owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock
  • Produces and distributes premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group
  • Has world-renowned theme parks and attractions through Universal Destinations & Experiences

Company Specialties:

  • Entertainment
  • Media
  • Broadcasting
  • Streaming
  • Theme Parks

Company Website: NBCUniversal.com

ASSUMPTION: NBCUniversal's diverse portfolio of brands and content makes it an attractive employer for those interested in the entertainment industry.

πŸ“Š Role Analysis

Career Level: Mid-level. This role requires 2+ years of experience in Digital Sales Operations and offers opportunities for growth within the company.

Reporting Structure: This role reports directly to the Programmatic Sales Operations Manager.

Work Arrangement: Hybrid. This role requires contributing from the office a minimum of three days per week.

Growth Opportunities:

  • Advancement within the Programmatic Sales Operations team
  • Expansion into other areas of NBCUniversal's advertising technology suite
  • Potential to work on high-profile, live events

ASSUMPTION: This role offers opportunities for growth and development within the company, as well as exposure to high-profile events and clients.

🌍 Location & Work Environment

Office Type: Corporate office environment with a hybrid work arrangement.

Office Location(s): 1221 Avenue of The Americas, New York, NY 10020, USA

Geographic Context:

  • New York City is a major hub for the entertainment industry
  • The office is located in Midtown Manhattan, offering easy access to public transportation and amenities
  • New York City offers a diverse and vibrant culture, with numerous entertainment, dining, and recreational options

Work Schedule: Full-time, typically 9:00 AM - 5:00 PM, with flexibility for live event support

ASSUMPTION: The hybrid work arrangement and central location of the office make this role attractive to those seeking a balance between in-office collaboration and remote work.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a member of the HR team
  • In-person interview with the hiring manager and/or team members
  • Final interview with the Programmatic Sales Operations Manager

Key Assessment Areas:

  • Technical knowledge of programmatic advertising ecosystem
  • Problem-solving skills and ability to multitask
  • Client relationship and interpersonal skills
  • Communication skills and ability to prioritize tasks
  • Attention to detail and ability to thrive in a fast-paced environment

Application Tips:

  • Highlight relevant experience in digital sales operations and the programmatic advertising ecosystem
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required and preferred qualifications
  • Prepare for behavioral interview questions that focus on problem-solving, client management, and teamwork

ATS Keywords: Programmatic Advertising, Digital Sales Operations, Technical Troubleshooting, Client Management, Attention to Detail, Multitasking

ASSUMPTION: NBCUniversal's application process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Programmatic advertising platforms (e.g., Google Ad Manager, FreeWheel)
  • Data analysis tools (e.g., Excel, Google Analytics)
  • Project management tools (e.g., Asana, JIRA)
  • Communication and collaboration tools (e.g., Microsoft Office Suite, Slack)

ASSUMPTION: This role requires proficiency in programmatic advertising platforms and data analysis tools, as well as strong communication and collaboration skills.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inclusion
  • Excellence
  • Integrity
  • Creativity
  • Collaboration

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Results-driven and accountable
  • Adaptable and responsive to change

Self-Assessment Questions:

  • How do you handle working on multiple projects simultaneously?
  • Can you provide an example of a time when you had to troubleshoot a technical issue with a client?
  • How do you prioritize your workload when faced with competing demands?

ASSUMPTION: NBCUniversal values candidates who are adaptable, collaborative, and results-driven, with a strong commitment to inclusion and excellence.

⚠️ Potential Challenges

  • Managing multiple projects simultaneously, including live events
  • Troubleshooting technical issues with clients in a fast-paced environment
  • Adapting to changes in the programmatic advertising ecosystem
  • Balancing in-office collaboration with remote work

ASSUMPTION: This role presents unique challenges and opportunities for growth and development within the company.

πŸ“ˆ Similar Roles Comparison

  • This role is specifically focused on managing the Sports Programmatic business, which may differ from other programmatic sales operations roles within NBCUniversal
  • Industry-specific context: The entertainment industry is dynamic and fast-paced, with a strong emphasis on creativity and innovation
  • Career path comparison: This role offers opportunities for growth within the Programmatic Sales Operations team and expansion into other areas of NBCUniversal's advertising technology suite

ASSUMPTION: This role offers unique opportunities for growth and development within the company, as well as exposure to high-profile events and clients.

πŸ“ Sample Projects

  • Managing a high-profile, live sports event, including troubleshooting technical issues with clients in real-time
  • Analyzing data to identify trends amongst creative failures within various ad distributors/ DSPs and developing strategies to improve performance
  • Collaborating with cross-functional teams to optimize programmatic deal setup within various SSPs, such as FreeWheel and Google Ad Manager

ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by the Technical Campaign Manager, Programmatic Sales Operations.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does this role fit into the broader organization, and what opportunities are there for growth and development?
  • What is the team culture like, and how do team members support one another's success?
  • How does the company approach work-life balance, particularly for hybrid roles like this one?
  • What are the most important priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required and preferred qualifications
  • Prepare for behavioral interview questions that focus on problem-solving, client management, and teamwork
  • Research NBCUniversal's company culture and values to demonstrate your fit within the organization
  • Follow up with the hiring manager one week after your final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.