📌 Core Information
🔹 Job Title: Technical Campaign Manager, Programmatic Sales Operations
🔹 Company: NBCUniversal
🔹 Location: New York, United States (Hybrid)
🔹 Job Type: Full-time
🔹 Category: Entertainment Providers
🔹 Date Posted: April 8, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (3 days in-office)
🚀 Job Overview
Key aspects of this role include:
- Overseeing programmatic deal lifecycle, ensuring digital assets remain in-spec
- Troubleshooting technical issues and leading client calls
- Collaborating with sales and planning teams for campaign fulfillment
- Analyzing creative failures and trends within ad distributors/DSPs
- Supporting sports live events, including weekends
ASSUMPTION: This role requires a strong understanding of the programmatic advertising ecosystem and excellent client relationship skills.
📋 Key Responsibilities
✅ Identifying and resolving technical issues with bids for guaranteed and non-guaranteed deal types
✅ Leading live troubleshooting calls with clients, alongside Campaign Manager counterpart
✅ Attending weekly POD meetings to ensure sales, planning, and operations are in lockstep
✅ Setting up regularly cadenced reporting to identify trends amongst creative failures within various ad distributors/DSPs
✅ Gaining knowledge within the Programmatic ecosystem to better support internal and external partners
✅ Direct interaction with Programmatic Sales Team and Clients to ensure campaign fulfillment
✅ Advanced knowledge on programmatic deal setup within various SSPs, such as FreeWheel and Google Ad Manager
✅ Must be self-motivated, able to work independently, and multitask efficiently
✅ Must be organized, detail-oriented, and have great attention to accuracy
ASSUMPTION: This role requires strong problem-solving, troubleshooting, and communication skills to succeed.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: 2+ years of experience in Digital Sales Operations
Required Skills:
- Understanding of programmatic advertising ecosystem
- Excellent client relationship and interpersonal skills
- Prior experience trafficking in DSP and/or SSP
- Fluency in the language of digital media: impressions, CTR, CPMs, eCPMs, etc.
- Keen problem-solving and troubleshooting abilities
- Strong verbal/written communication skills and ability to prioritize tasks
- Detail-oriented and ability to thrive in a fast-paced environment
Preferred Skills:
ASSUMPTION: Candidates with experience in digital sales operations and a strong understanding of the programmatic advertising ecosystem are most likely to succeed in this role.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 (Based on industry standards for the role, experience level, and location)
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid Leave
- Tuition Reimbursement
- Discounts and Perks
Working Hours: Full-time, with flexibility for live event support
ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Entertainment Providers
Company Size: 10,001+ employees (Large enterprise)
Founded: NBCUniversal is a subsidiary of Comcast Corporation, which was founded in 1963.
Company Description:
- Creates world-class content distributed across film, television, streaming, theme parks, and consumer experiences
- Owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock
- Strives for diversity, equity, and inclusion, fostering a culture where employees feel supported, embraced, and heard
Company Specialties:
- Content creation and distribution
- Theme parks and attractions
- News and entertainment programming
Company Website: NBCUniversal.com
ASSUMPTION: NBCUniversal is a large, well-established company with a diverse range of brands and content. Applicants should be comfortable working in a large organization with multiple moving parts.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement
Reporting Structure: Reports to the Programmatic Sales Operations Manager
Work Arrangement: Hybrid (3 days in-office, 2 days remote)
Growth Opportunities:
- Advancement within the Programmatic Sales Operations team
- Expansion into other areas of NBCUniversal's advertising suite
- Potential to work on high-profile, live events
ASSUMPTION: This role offers opportunities for growth and development within NBCUniversal's advertising platforms and operations.
🌍 Location & Work Environment
Office Type: Hybrid (3 days in-office, 2 days remote)
Office Location(s): 1221 Avenue of the Americas, New York, NY 10020
Geographic Context:
- New York City is a major media hub with numerous entertainment and news organizations
- NBCUniversal's headquarters offers a dynamic work environment with access to various resources and amenities
- The hybrid work arrangement provides flexibility while maintaining in-person collaboration
Work Schedule: Full-time, with flexibility for live event support
ASSUMPTION: Applicants should be comfortable working in a hybrid environment and be prepared to support live events on weekends as needed.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person interview with the Programmatic Sales Operations Manager
- Final interview with the Director of Programmatic Sales Operations
Key Assessment Areas:
- Technical knowledge of programmatic advertising ecosystem
- Problem-solving and troubleshooting skills
- Client relationship and communication skills
- Attention to detail and organizational skills
Application Tips:
- Highlight relevant experience in digital sales operations and programmatic advertising
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare examples of how you've successfully troubleshot technical issues and ensured campaign fulfillment
ATS Keywords: Programmatic, Sales Operations, Campaign Management, Digital Sales Operations, Technical Troubleshooting, Client Relationship Management, Ad Distribution, DSP, SSP, FreeWheel, Google Ad Manager
ASSUMPTION: Applicants should tailor their application materials to include relevant keywords and demonstrate their understanding of the programmatic advertising ecosystem.
🛠️ Tools & Technologies
- FreeWheel
- Google Ad Manager
- DSPs (Demand-Side Platforms)
- SSPs (Supply-Side Platforms)
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Inclusion
- Empowerment
- Educating, Entertaining, and Empowering through our platforms
Work Style:
- Collaborative
- Fast-paced
- Detail-oriented
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you comfortable working with clients and troubleshooting technical issues?
- Do you have a strong attention to detail and a commitment to ensuring campaign fulfillment?
ASSUMPTION: Applicants should assess their fit with NBCUniversal's company values and work style before applying.
⚠️ Potential Challenges
- Managing multiple campaigns and priorities simultaneously
- Supporting live events, including weekends
- Working with a diverse range of clients and stakeholders
- Keeping up with the rapidly evolving programmatic advertising ecosystem
ASSUMPTION: Applicants should be prepared to manage multiple priorities, support live events, and adapt to changes in the programmatic advertising ecosystem.
📈 Similar Roles Comparison
- This role is specifically focused on managing the Sports Programmatic business and supporting sports live events
- Industry-specific context: NBCUniversal's sports programming includes NBC Sports, Golf Channel, and Telemundo Deportes
- Career path comparison: This role can lead to advancement within NBCUniversal's advertising platforms and operations or expansion into other areas of the company
ASSUMPTION: Applicants should understand the unique focus of this role and how it fits within NBCUniversal's broader advertising suite and sports programming.
📝 Sample Projects
- Troubleshooting a high-profile live event campaign with a tight turnaround
- Analyzing creative failures and identifying trends within various ad distributors/DSPs
- Collaborating with the sales team to ensure campaign fulfillment for a complex, multi-platform campaign
ASSUMPTION: These sample projects demonstrate the types of challenges and opportunities applicants may face in this role.
❓ Key Questions to Ask During Interview
- How does this role support NBCUniversal's sports programming and live events?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role collaborate with other teams within NBCUniversal's advertising suite and sports programming?
- What opportunities are there for growth and advancement within this role and NBCUniversal?
- How does NBCUniversal support work-life balance for employees in this role?
ASSUMPTION: Applicants should ask thoughtful questions to demonstrate their interest in the role and understanding of the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills
- Prepare examples of how you've successfully troubleshot technical issues and ensured campaign fulfillment
- Follow up with the hiring manager one week after submitting your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
