📌 Core Information
🔹 Job Title: Technical Campaign Manager, Programmatic Sales Operations
🔹 Company: NBCUniversal
🔹 Location: New York, United States (with remote flexibility)
🔹 Job Type: Full-time, Hybrid (3 days in-office)
🔹 Category: Advertising & Marketing
🔹 Date Posted: April 8, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (3 days in-office)
🚀 Job Overview
Key aspects of this role include:
- Managing the lifecycle of programmatic deals, ensuring digital assets remain in-spec
- Troubleshooting technical issues and collaborating with cross-functional teams
- Direct interaction with the Programmatic Sales Team and Clients
- Advanced knowledge of programmatic deal setup within various SSPs
- Supporting sports live events, including weekends
ASSUMPTION: This role requires a strong understanding of the programmatic advertising ecosystem and the ability to thrive in a fast-paced environment.
📋 Key Responsibilities
✅ Identify and resolve technical issues with bids for guaranteed and non-guaranteed deal types
✅ Lead live troubleshooting calls with clients, alongside Campaign Manager counterpart
✅ Attend weekly POD meetings to ensure sales, planning, and operations are in lockstep
✅ Set up regularly cadenced reporting to identify trends amongst creative failures within various ad distributors/DSPs
✅ Seek knowledge within the Programmatic ecosystem to better support internal and external partners
✅ Direct interaction with Programmatic Sales Team and Clients to ensure campaign fulfillment
✅ Advanced knowledge on programmatic deal setup within various SSPs, such as FreeWheel and Google Ad Manager
✅ Support sports live events, including weekends
✅ Must be self-motivated, able to work independently, and multitask efficiently
✅ Must be organized, detail-oriented, with great attention to accuracy
ASSUMPTION: This role requires strong problem-solving and troubleshooting abilities, as well as excellent communication skills.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: 2+ years of experience in Digital Sales Operations
Required Skills:
- Understanding of programmatic advertising ecosystem
- Excellent client relationship and interpersonal skills
- Prior experience trafficking in DSP and/or SSP
- Fluency in the language of digital media: impressions, CTR, CPMs, eCPMs, etc.
- Keen problem-solving and troubleshooting abilities
- Strong verbal/written communication skills
- Detail-oriented and ability to thrive in a fast-paced environment
Preferred Skills:
ASSUMPTION: Candidates should have a strong foundation in digital sales operations and a willingness to learn and adapt in a dynamic environment.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 (based on experience and performance)
Benefits:
- Medical, dental, and vision insurance
- 401(k) plan
- Paid leave
- Tuition reimbursement
- Discounts and perks
Working Hours: Full-time, with flexible hours to support live events
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and may vary depending on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Entertainment Providers
Company Size: 10,001+ employees
Founded: NBCUniversal was founded in 2004, following the acquisition of Universal Studios by General Electric's NBC.
Company Description:
- Creates world-class content across film, television, streaming, and theme parks
- Owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, and Peacock
- Strives to foster a diverse, equitable, and inclusive culture
Company Specialties:
- Content creation and distribution
- Theme parks and consumer experiences
- Advertising and marketing
Company Website: NBCUniversal
ASSUMPTION: NBCUniversal is a large, well-established company with a diverse range of brands and offerings, providing numerous growth opportunities for employees.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement
Reporting Structure: Reports to the Programmatic Sales Operations Manager
Work Arrangement: Hybrid (3 days in-office, with flexibility for remote work)
Growth Opportunities:
- Advancement within the Programmatic Sales Operations team
- Expansion into other areas of NBCUniversal's advertising and marketing divisions
- Potential to work on high-profile, live events and campaigns
ASSUMPTION: This role offers opportunities for professional growth and development within a large, dynamic organization.
🌍 Location & Work Environment
Office Type: Hybrid (3 days in-office, with flexibility for remote work)
Office Location(s): 1221 Avenue of The Americas, New York, NY 10020, USA (with remote flexibility)
Geographic Context:
- New York City is a major hub for the entertainment industry
- NBCUniversal's headquarters offers a vibrant, dynamic work environment
- Hybrid work arrangement provides flexibility and work-life balance
Work Schedule: Full-time, with flexible hours to support live events
ASSUMPTION: The hybrid work arrangement and central location provide a balance between collaboration and flexibility for employees.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen with a member of the HR team
- Technical interview with the Programmatic Sales Operations Manager
- Final interview with the hiring manager and/or other team members
Key Assessment Areas:
- Technical knowledge of programmatic advertising
- Problem-solving and troubleshooting skills
- Communication and interpersonal skills
- Cultural fit and alignment with NBCUniversal's values
Application Tips:
- Highlight relevant experience in digital sales operations and programmatic advertising
- Tailor your resume and cover letter to emphasize your technical skills and problem-solving abilities
- Prepare for behavioral and situational interview questions focused on your experience and skills
ATS Keywords: Programmatic, Sales Operations, Digital Sales, Advertising, Technical, Troubleshooting, Client Relationship, Communication, Problem-Solving
ASSUMPTION: NBCUniversal's application process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit for the role and the company.
🛠️ Tools & Technologies
- FreeWheel
- Google Ad Manager
- Various ad distributors/DSPs
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Inclusion
- Empowerment
- Entertainment
Work Style:
- Collaborative
- Fast-paced
- Adaptable
Self-Assessment Questions:
- How do you ensure that you maintain a high level of attention to detail in a fast-paced environment?
- Can you describe a time when you had to troubleshoot a complex technical issue, and how did you approach it?
- How do you balance the need for collaboration with the requirement to work independently?
ASSUMPTION: NBCUniversal values employees who are adaptable, collaborative, and committed to maintaining a high level of attention to detail in a fast-paced environment.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Troubleshooting complex technical issues with limited guidance
- Balancing the need for collaboration with the requirement to work independently
- Supporting live events, including weekends
ASSUMPTION: These challenges require strong time management, problem-solving, and communication skills, as well as the ability to work effectively in a fast-paced environment.
📈 Similar Roles Comparison
- This role is more focused on technical troubleshooting and campaign management than other sales operations roles
- Requires a stronger understanding of the programmatic advertising ecosystem than similar roles
- Offers opportunities for growth and advancement within NBCUniversal's advertising and marketing divisions
ASSUMPTION: This role offers unique opportunities and challenges compared to similar roles in the industry.
📝 Sample Projects
- Developing and implementing a process for identifying and resolving technical issues with programmatic deals
- Creating and maintaining regular reporting to identify trends amongst creative failures within various ad distributors/DSPs
- Supporting high-profile, live events and ensuring campaign fulfillment
ASSUMPTION: These projects demonstrate the technical and problem-solving skills required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does this role support NBCUniversal's overall advertising and marketing strategy?
- What opportunities are there for professional growth and development within this role and the company?
- How does the team collaborate and communicate to ensure campaign success?
- What is the most challenging aspect of this role, and how have previous employees approached it?
ASSUMPTION: These questions help assess the day-to-day responsibilities, team dynamics, and growth opportunities within the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills in digital sales operations and programmatic advertising
- Prepare for technical and behavioral interview questions focused on your experience and skills
- Research NBCUniversal's company culture and values to ensure a strong cultural fit
- Follow up with the hiring manager or HR representative within one week of submitting your application, if you have not heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
