📌 Core Information
🔹 Job Title: Technical Campaign Manager, Programmatic Sales Operations
🔹 Company: NBCUniversal
🔹 Location: New York, United States
🔹 Job Type: Full-time, Hybrid (3 days per week in-office)
🔹 Category: Advertising & Marketing
🔹 Date Posted: April 8, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Managing the lifecycle of programmatic deals, ensuring digital assets remain in-spec throughout the flight
- Collaborating with cross-functional teams to troubleshoot technical issues with bids
- Attending weekly POD meetings to align sales, planning, and operations
- Setting up regular reporting to identify trends in creative failures
- Direct interaction with the Programmatic Sales Team and clients to ensure campaign fulfillment
ASSUMPTION: This role requires a strong understanding of the programmatic advertising ecosystem and excellent client relationship skills.
📋 Key Responsibilities
✅ Identifying and resolving technical issues with bids for guaranteed and non-guaranteed deal types
✅ Leading live troubleshooting calls with clients alongside the Campaign Manager counterpart
✅ Attending weekly POD meetings to ensure sales, planning, and operations are in sync
✅ Setting up regular reporting to identify trends in creative failures within various ad distributors/DSPs
✅ Gaining knowledge within the Programmatic ecosystem to better support internal and external partners
✅ Managing the Sports Programmatic business and supporting sports live events, including weekends
✅ Working independently and as part of a team, multitasking, and managing priorities efficiently
✅ Being organized, detail-oriented, and maintaining high attention to accuracy
ASSUMPTION: This role requires strong problem-solving, troubleshooting, and communication skills to succeed.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: 2+ years in Digital Sales Operations
Required Skills:
- Understanding of the programmatic advertising ecosystem
- Excellent client relationship and interpersonal skills
- Prior experience trafficking in DSP and/or SSP
- Fluency in digital media language (impressions, CTR, CPMs, eCPMs, etc.)
- Keen problem-solving and troubleshooting abilities
- Strong verbal/written communication skills and task prioritization
- Detail-oriented and thrives in a fast-paced environment
Preferred Skills:
ASSUMPTION: Candidates should have a strong background in digital sales operations and a solid understanding of programmatic advertising.
💰 Compensation & Benefits
Salary Range: $70,000 - $90,000 (Based on industry standards for the role, experience level, and location)
Benefits:
- Medical, dental, and vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- Discounts and perks
Working Hours: Full-time, typically 40 hours per week, with flexibility to support live events on weekends
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the New York area.
📌 Applicant Insights
🔍 Company Context
Industry: Entertainment Providers
Company Size: 10,001+ employees (Large enterprise with extensive resources and opportunities for growth)
Founded: 1926 (As NBC, later merged with Universal Studios to form NBCUniversal in 2004)
Company Description:
- Creates world-class content distributed across film, television, streaming, theme parks, and consumer experiences
- Owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, and Peacock
- Strives for diversity, equity, and inclusion, fostering a culture where employees feel supported, embraced, and heard
Company Specialties:
- Content creation and distribution
- Advertising sales and operations
- Theme park and consumer experiences
Company Website: NBCUniversal.com
ASSUMPTION: NBCUniversal is a large, well-established company with a strong focus on diversity, equity, and inclusion.
📊 Role Analysis
Career Level: Mid-level (Requires 2+ years of experience in Digital Sales Operations)
Reporting Structure: Reports to the Programmatic Sales Operations Manager
Work Arrangement: Hybrid (3 days per week in-office, with flexibility to support live events on weekends)
Growth Opportunities:
- Advancement within the Advertising Platforms & Operations team
- Expansion into other areas of NBCUniversal's business, such as content creation or distribution
- Potential to work on high-profile events and campaigns
ASSUMPTION: This role offers opportunities for growth within NBCUniversal's extensive advertising operations and broader entertainment business.
🌍 Location & Work Environment
Office Type: Corporate office environment with on-site and hybrid work arrangements
Office Location(s): 1221 Avenue of the Americas, New York, NY 10020
Geographic Context:
- New York City, a major global hub for media, entertainment, and finance
- Access to numerous cultural attractions, restaurants, and public transportation options
- Diverse and vibrant neighborhoods with various housing options
Work Schedule: Full-time, typically 40 hours per week, with flexibility to support live events on weekends
ASSUMPTION: The New York office location offers a dynamic work environment with access to numerous cultural attractions and amenities.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person interview with the team at NBCUniversal's New York office
- Final interview with the Programmatic Sales Operations Manager
Key Assessment Areas:
- Technical knowledge of programmatic advertising and sales operations
- Problem-solving and troubleshooting skills
- Client relationship and communication skills
- Attention to detail and organizational skills
Application Tips:
- Highlight relevant experience in digital sales operations and programmatic advertising
- Tailor your resume and cover letter to emphasize skills and experiences relevant to this role
- Prepare for behavioral and situational interview questions focused on problem-solving, communication, and client management
ATS Keywords: Programmatic Sales Operations, Digital Sales Operations, Technical Campaign Manager, Programmatic Advertising, DSP, SSP, Client Relationship, Troubleshooting, Attention to Detail
ASSUMPTION: NBCUniversal's application process focuses on assessing candidates' technical skills, problem-solving abilities, and client management capabilities.
🛠️ Tools & Technologies
- Programmatic ad platforms (e.g., Google Ad Manager, FreeWheel)
- DSPs (e.g., Google Display & Video 360, The Trade Desk)
- SSPs (e.g., OpenX, Rubicon Project)
- Project management tools (e.g., Asana, JIRA)
ASSUMPTION: This role requires proficiency in programmatic ad platforms, DSPs, and SSPs, as well as familiarity with project management tools.
👔 Cultural Fit Considerations
Company Values:
- Inclusion: Embracing diversity and fostering an environment where everyone feels valued and heard
- Integrity: Acting with honesty and accountability in all aspects of our work
- Creativity: Encouraging innovation and pushing the boundaries of what's possible
Work Style:
- Collaborative: Working closely with cross-functional teams to achieve common goals
- Adaptable: Embracing change and finding creative solutions to challenges
- Detail-oriented: Maintaining high attention to accuracy in all aspects of the role
Self-Assessment Questions:
- How do you embody NBCUniversal's values of inclusion, integrity, and creativity in your daily work?
- How do you approach collaborating with cross-functional teams to achieve common goals?
- How do you adapt to change and find creative solutions to challenges in a fast-paced environment?
ASSUMPTION: NBCUniversal values candidates who embody their core values, collaborate effectively with teams, and adapt well to change in a fast-paced environment.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Resolving technical issues with bids and ensuring campaign fulfillment
- Working weekends to support live sports events
- Keeping up with the constantly evolving programmatic advertising ecosystem
ASSUMPTION: This role presents challenges related to time management, technical problem-solving, and adaptability to change.
📈 Similar Roles Comparison
- Unlike other sales operations roles, this position focuses specifically on programmatic advertising and requires a strong understanding of the programmatic ecosystem
- This role offers the opportunity to work on high-profile sports events and campaigns, providing unique exposure and growth opportunities
- Career progression may involve expanding into other areas of NBCUniversal's advertising business or exploring opportunities within content creation or distribution
ASSUMPTION: This role offers unique growth opportunities and exposure to high-profile events and campaigns within the programmatic advertising space.
📝 Sample Projects
- Managing a high-profile sports event campaign, ensuring seamless execution and client satisfaction
- Identifying trends in creative failures across various ad distributors/DSPs and implementing solutions to improve campaign performance
- Collaborating with cross-functional teams to troubleshoot technical issues and optimize campaign delivery
ASSUMPTION: Sample projects in this role involve managing high-profile campaigns, identifying trends, and collaborating with cross-functional teams to optimize performance.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of managing programmatic campaigns for live sports events?
- How does the Programmatic Sales Operations team collaborate with other departments to ensure campaign success?
- What opportunities are there for growth and development within the Advertising Platforms & Operations team?
- How does NBCUniversal support work-life balance for employees working weekends to support live events?
- What are the most rewarding aspects of working in programmatic sales operations at NBCUniversal?
ASSUMPTION: Interview questions should focus on understanding the challenges, collaboration, growth opportunities, work-life balance, and rewards of the role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience in digital sales operations and programmatic advertising
- Prepare for behavioral and situational interview questions focused on problem-solving, communication, and client management
- If selected for an in-person interview, plan to travel to NBCUniversal's New York office
- Follow up with the hiring manager within one week after your interview to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
