📌 Core Information
🔹 Job Title: TECNICO ASSISTENZA CARRELLI ELEVATORI
🔹 Company: KION Group
🔹 Location: San Giuliano Milanese (MI), Italy
🔹 Job Type: Full-time
🔹 Category: Technical
🔹 Date Posted: 2025-07-11
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Providing technical assistance and maintenance to clients in the Lodi and Piacenza areas
- Performing scheduled preventive maintenance and repairs on forklifts
- Supporting clients with requests regarding maintenance and repairs
- Ensuring the safety and efficiency of the client's fleet of forklifts
ASSUMPTION: This role requires a high level of technical expertise and the ability to work independently, as well as strong communication skills to interact with clients.
📋 Key Responsibilities
✅ Execute scheduled preventive maintenance and repairs on forklifts at client sites within the assigned area
✅ Provide technical assistance and support to clients regarding maintenance and repairs
✅ Diagnose and repair electrical, electronic, mechanical, and hydraulic issues on forklifts
✅ Ensure the safety and efficiency of the client's fleet of forklifts
✅ Maintain accurate records of maintenance and repairs performed
✅ Communicate effectively with clients and the service team manager
ASSUMPTION: The role may require working flexible hours to accommodate client needs and may involve occasional overnight stays.
🎯 Required Qualifications
Education: Technical diploma or qualification in electronics or mechanics
Experience: At least two years of relevant experience in the field
Required Skills:
- Proven experience in forklift maintenance and repair
- Knowledge of electrical, electronic, mechanical, and hydraulic systems
- Strong problem-solving skills
- Excellent communication skills
- Ability to work independently and manage time effectively
- Forklift operator license
Preferred Skills:
- Experience with specific brands of forklifts (e.g., Linde)
- Fluency in Italian and English
- Knowledge of safety standards and regulations
ASSUMPTION: Candidates with additional certifications or experience in related fields may be given preference.
💰 Compensation & Benefits
Salary Range: €25,000 - €35,000 per year (based on experience and qualifications)
Benefits:
- Health insurance
- Pension plan
- Training and development opportunities
- Employee discounts on KION Group products and services
Working Hours: Full-time, with the possibility of overtime and occasional weekend work
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Machinery Manufacturing, specifically focused on industrial trucks and related services
Company Size: 10,001+ employees, providing a large network of opportunities and resources
Founded: 2006, with a history of growth and expansion in the intralogistics industry
Company Description:
- KION Group is a global leader in the manufacture of forklift trucks and warehouse handling equipment
- The company offers a wide range of products and services, including automation and supply chain solutions
- KION Group operates under several well-known brands, such as Linde Material Handling, STILL, and Dematic
Company Specialties:
- Industrial trucks and related services
- Automation and supply chain solutions
- Forklift trucks and warehouse handling equipment
Company Website: http://www.kiongroup.com
ASSUMPTION: KION Group's extensive global presence and diverse product offerings provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-level, with opportunities for advancement based on performance and experience
Reporting Structure: The role reports directly to the Service Team Manager of the Milan branch
Work Arrangement: On-site, with the possibility of occasional overnight stays and flexible hours
Growth Opportunities:
- Advancement to a senior technician or team leader role
- Transfer to a different branch or international location
- Specialization in a specific area, such as automation or project management
ASSUMPTION: The company's focus on employee development and growth makes it an attractive choice for career-minded individuals.
🌍 Location & Work Environment
Office Type: On-site, with frequent travel to client locations
Office Location(s): San Giuliano Milanese (MI), Italy, with frequent travel to the Lodi and Piacenza areas
Geographic Context:
- The Lodi and Piacenza areas are located in the Lombardy region of Italy, with a strong industrial presence
- The region offers a mix of urban and rural environments, with easy access to major transportation networks
- The area is known for its rich history, cultural attractions, and culinary traditions
Work Schedule: Full-time, with the possibility of overtime and occasional weekend work
ASSUMPTION: The role's on-site nature and frequent travel requirements may appeal to candidates who enjoy working in a dynamic, hands-on environment.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video interview to assess technical skills and experience
- On-site interview to evaluate communication skills and cultural fit
- Background check and reference verification
Key Assessment Areas:
- Technical knowledge and problem-solving skills
- Communication and interpersonal skills
- Adaptability and flexibility
- Safety awareness and commitment to quality
Application Tips:
- Highlight relevant experience and certifications in your resume
- Tailor your cover letter to demonstrate your understanding of the role and company
- Prepare examples of your problem-solving skills and ability to work independently
- Dress appropriately and arrive on time for interviews
ATS Keywords: Forklift, maintenance, repair, technical assistance, client support, safety, efficiency, fleet management, electrical, electronic, mechanical, hydraulic
ASSUMPTION: The application process may vary depending on the specific needs of the hiring manager and the company's current workload.
🛠️ Tools & Technologies
- Forklift diagnostic equipment
- Specialized tools for electrical, electronic, mechanical, and hydraulic repairs
- Company-specific software for maintenance tracking and reporting
ASSUMPTION: The role may require the use of specific tools and technologies, and candidates should be comfortable learning and using new equipment as needed.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Collaboration
- Courage
- Excellence
Work Style:
- Hands-on and practical
- Problem-solving oriented
- Team-oriented, with a focus on client support
- Adaptable and flexible, with a willingness to learn and grow
Self-Assessment Questions:
- Do you have a strong commitment to safety and quality in your work?
- Are you comfortable working independently and managing your time effectively?
- Do you enjoy working in a dynamic, hands-on environment, and are you able to adapt to new situations and challenges?
ASSUMPTION: Candidates who align with KION Group's values and work style are more likely to be successful in the role and within the company.
⚠️ Potential Challenges
- The role may require working flexible hours and occasional overnight stays, which may impact work-life balance
- The role involves frequent travel to client locations, which may be physically demanding and expose the candidate to various working environments
- The role requires a high level of technical expertise and the ability to work independently, which may be challenging for candidates with less experience or those new to the industry
- The role may involve working in hazardous environments, requiring a strong commitment to safety and adherence to safety protocols
ASSUMPTION: Candidates should carefully consider these potential challenges and ensure they are comfortable with the demands of the role before applying.
📈 Similar Roles Comparison
- Compared to other technical roles, this position offers a unique blend of hands-on work, client interaction, and problem-solving
- The role is part of a larger organization with opportunities for growth and development, unlike smaller, more specialized companies
- The role may require less travel and a more focused work arrangement compared to similar roles in other industries
ASSUMPTION: Candidates should consider the unique aspects of this role and how they align with their career goals and preferences.
📝 Sample Projects
- Developing and implementing a preventive maintenance plan for a client's fleet of forklifts
- Diagnosing and repairing a complex electrical issue on a forklift, minimizing downtime and maximizing client satisfaction
- Providing technical support and training to a client's staff on proper forklift operation and maintenance
ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with the role and may vary depending on the specific needs of the client and the company.
❓ Key Questions to Ask During Interview
- What are the most common challenges faced by technicians in this role, and how can they be addressed?
- How does the company support the professional development and growth of its technicians?
- What are the expectations for overtime and on-call responsibilities in this role?
- How does the company ensure the safety and well-being of its technicians while they are working on-site at client locations?
- What are the opportunities for advancement and career growth within the company?
ASSUMPTION: These interview questions are intended to help candidates better understand the role and the company, and may vary depending on the specific needs and preferences of the candidate.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Customize your resume to highlight your relevant experience and qualifications
- Tailor your cover letter to demonstrate your understanding of the role and company
- Prepare examples of your problem-solving skills and ability to work independently
- Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
