Unicorn Generalist - Admin, Ops & Brand

📌 Core Information

🔹 Job Title: Unicorn Generalist - Admin, Ops & Brand

🔹 Company: Assistantly

🔹 Location: Remote (Colombia)

🔹 Job Type: Full-Time

🔹 Category: Administrative, Operations, Brand Management

🔹 Date Posted: 2025-07-28

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote (Colombia)

🚀 Job Overview

Key aspects of this role include:

• Managing administrative tasks, operations, and client communications
• Ensuring projects are executed efficiently and effectively
• Leading from behind the scenes and supporting high-level clients
• Improving workflows, creating SOPs, and enhancing internal processes

ASSUMPTION: This role requires a high level of autonomy and initiative, as well as strong organizational and communication skills. Candidates should be comfortable working remotely and managing multiple priorities.

📋 Key Responsibilities

✅ Manage calendars, inboxes, task boards, and file systems with clarity and consistency

✅ Own internal ops: SOPs, documentation, and day-to-day accountability

✅ Coordinate timelines, dependencies, and cross-functional execution for projects

✅ Be the point of contact for internal or client communications, keeping everyone aligned

✅ Ensure deadlines are hit, details are clear, and chaos is kept out of the workflow

✅ Support brand initiatives through email campaigns, social media scheduling, and light graphic design

✅ Maintain positive client relationships and provide proactive support

✅ Use AI tools to summarize meetings, brainstorm content, and speed up execution

✅ Build repeatable workflows that save time and reduce human error

ASSUMPTION: This role involves a high degree of multitasking and requires strong prioritization skills. Candidates should be comfortable working with various tools and platforms to streamline workflows and improve efficiency.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: Minimum 3 years of experience in administrative support, operations, project management, marketing support, or similar roles

Required Skills:

• Proven ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment
• Strong written and verbal communication skills; able to draft clear, professional emails, reports, and updates
• Hands-on experience with: managing inboxes, calendars, documents, and task tracking systems; creating SOPs, workflows, and improving internal processes; supporting brand initiatives through email campaigns, social media scheduling, and light graphic design; maintaining positive client relationships and providing proactive support
• Proficiency with productivity tools such as Google Workspace, Microsoft Office, and project management platforms (e.g., Asana, ClickUp, Trello)
• Familiarity with AI tools (e.g., ChatGPT, Jasper) to draft, summarize, research, and enhance efficiency
• Exceptional organizational skills with attention to detail and follow-through
• Proactive, resourceful, and capable of solving problems independently
• Ability to think critically, adapt quickly, and bring structure to ambiguous situations

Preferred Skills:

• Fluency in Spanish
• Experience working with remote teams
• Knowledge of the outsourcing and offshoring industry

ASSUMPTION: While not explicitly stated, candidates with experience in fast-paced environments and a proven track record of managing multiple priorities will be well-suited for this role. Familiarity with the outsourcing and offshoring industry may also be beneficial.

💰 Compensation & Benefits

Salary Range: $40,000 - $60,000 USD per year (based on experience and industry standards for the role and location)

Benefits:

• Generous health allowance to support your well-being
• Profit-sharing opportunities as the company grows
• Access to exclusive upskilling and training in AI, operations, and leadership
• Monthly raffles and performance bonuses
• A tight-knit, supportive community and a dedicated Talent Success Manager to guide your journey

Working Hours: 40 hours/week, with flexibility for remote work

ASSUMPTION: The provided salary range is an estimate based on industry standards for the role, experience level, and location. The actual salary may vary depending on the candidate's skills and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Outsourcing and Offshoring Consulting

Company Size: 51-200 employees

Founded: 2020

Company Description:

• Assistantly partners with founders, operators, and fast-moving teams to provide top-tier support in personal and executive administration, marketing, operations, finance, and client success
• The company offers all-inclusive subscriptions that include an amazing Unicorn Success Team to assist clients in achieving their goals
• Assistantly also provides on-demand global hiring services to help clients find the perfect fit for their teams

Company Specialties:

• Virtual Assistants
• Marketing
• Social Media Management
• Sales Professionals
• Administration
• Operations
• and We Find Unicorns

Company Website: assistantly.com

ASSUMPTION: Assistantly is a growing company that focuses on providing high-quality support services to its clients. The company's success is built on its ability to find and retain top talent, which it refers to as "Unicorns."

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement

Reporting Structure: This role reports directly to the client and works closely with the Unicorn Success Team

Work Arrangement: Remote (Colombia), with flexibility for remote work

Growth Opportunities:

• As the company grows, there may be opportunities for the candidate to take on more responsibilities and advance their career
• The company offers exclusive upskilling and training opportunities to help employees develop their skills and advance their careers
• Candidates who demonstrate strong performance and initiative may have the opportunity to take on multiple clients and increase their earning potential

ASSUMPTION: This role offers significant opportunities for growth and advancement, both within the company and within the outsourcing and offshoring industry as a whole.

🌍 Location & Work Environment

Office Type: Remote (Colombia)

Office Location(s): Colombia

Geographic Context:

• Colombia is a vibrant and diverse country with a strong focus on technology and innovation
• The country offers a high quality of life, with a low cost of living compared to many other countries in the region
• Colombia is home to a growing number of startups and tech companies, making it an exciting place to work in the tech industry

Work Schedule: 40 hours/week, with flexibility for remote work

ASSUMPTION: While the role is remote, candidates should be comfortable working in a remote environment and be able to manage their time effectively to meet deadlines and maintain productivity.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• Technical assessment or case study
• Final interview with the client

Key Assessment Areas:

• Problem-solving skills
• Communication and interpersonal skills
• Organizational skills and attention to detail
• Adaptability and flexibility
• Cultural fit with the company and client

Application Tips:

• Highlight relevant experience and skills in your resume and cover letter
• Be prepared to discuss your experience with AI tools and how you have used them to improve efficiency and productivity
• Demonstrate your ability to manage multiple priorities and work effectively in a remote environment
• Showcase your initiative and problem-solving skills by providing examples of how you have taken the lead on projects or improved workflows in previous roles

ATS Keywords: Administrative Support, Operations Management, Project Management, Client Management, Brand Support, Graphic Design, Communication, AI Tools, Organizational Skills, Problem Solving, Attention to Detail, Workflow Improvement, SOP Creation, Client Relationship Management, Productivity Tools, Critical Thinking

ASSUMPTION: The application process for this role may involve multiple interviews and assessments to ensure that the candidate is a good fit for the company and the client. Candidates should be prepared to demonstrate their skills and experience throughout the application process.

🛠️ Tools & Technologies

• Google Workspace (Gmail, Google Calendar, Google Drive, Google Docs, etc.)
• Project management platforms (e.g., Asana, ClickUp, Trello)
• AI tools (e.g., ChatGPT, Jasper)
• Canva or similar graphic design tools
• Slack or similar team communication platforms

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the client and their specific needs. Candidates should be comfortable learning and adapting to new tools and technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Growth mindset
• Collaboration
• Excellence
• Integrity
• Innovation

Work Style:

• Highly autonomous and self-driven
• Strong focus on results and outcomes
• Adaptable and flexible
• Excellent communication and interpersonal skills
• Proactive and solution-oriented

Self-Assessment Questions:

• Do you thrive in high-growth environments and love turning ideas into action?
• Can you manage a project, build a deck, and write a client update — all before lunch?
• Are you obsessed with structure and systems, but flexible in the way you work?
• Do you have an eye for detail, a knack for communication, and a get-it-done mindset?
• Do you see problems before others do — and quietly solve them?

ASSUMPTION: Candidates who are a strong cultural fit for Assistantly will be highly autonomous, results-driven, and adaptable. They will also have strong communication and interpersonal skills and a proactive, solution-oriented mindset.

⚠️ Potential Challenges

• The role may require working with multiple clients, each with their own unique needs and expectations
• The fast-paced nature of the role may require candidates to manage multiple priorities and work effectively under tight deadlines
• The remote nature of the role may present challenges in terms of communication and collaboration with team members and clients
• The role may require candidates to work outside of standard business hours to accommodate clients in different time zones

ASSUMPTION: While this role presents numerous opportunities for growth and advancement, it also presents several challenges that candidates should be prepared to face. Strong communication, time management, and adaptability skills will be essential for success in this role.

📈 Similar Roles Comparison

• This role is similar to that of a Virtual Assistant or Executive Assistant, but with a broader scope of responsibilities and a greater degree of autonomy
• Unlike traditional administrative roles, this role requires a high degree of initiative and problem-solving skills
• This role offers significant opportunities for growth and advancement within the company and within the outsourcing and offshoring industry as a whole

ASSUMPTION: While this role shares some similarities with traditional administrative roles, it is unique in its scope and the degree of autonomy required. Candidates should be prepared to take on a high level of responsibility and initiative in this role.

📝 Sample Projects

• Managing a complex project with multiple stakeholders and tight deadlines
• Improving workflows and creating SOPs to enhance efficiency and productivity
• Supporting a high-level client in the launch of a new product or service
• Managing client communications and ensuring positive relationships are maintained
• Using AI tools to summarize meetings, brainstorm content, and speed up execution

ASSUMPTION: The specific projects that candidates may be asked to work on in this role will vary depending on the client and their specific needs. However, candidates should be prepared to take on a high level of responsibility and initiative in all projects they undertake.

❓ Key Questions to Ask During Interview

• Can you describe the typical workload and priorities for this role?
• How does the company support remote workers and ensure effective communication and collaboration?
• What opportunities are there for growth and advancement within the company and within the outsourcing and offshoring industry as a whole?
• How does the company measure success in this role, and what metrics will I be expected to meet?
• What is the company's approach to work-life balance, and how does it support employees in maintaining a healthy work-life balance?

ASSUMPTION: Candidates should use the interview process to gain a clear understanding of the role, the company culture, and the opportunities for growth and advancement. They should also be prepared to demonstrate their skills and experience and to ask insightful questions about the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Workable link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare for a phone or video screen with the hiring manager, followed by a technical assessment or case study, and a final interview with the client
• Be prepared to discuss your experience with AI tools and how you have used them to improve efficiency and productivity
• Follow up with the hiring manager within one week of your final interview to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.