📌 Core Information
🔹 Job Title: UX Content Strategist
🔹 Company: Labcorp
🔹 Location: Durham, NC (Remote OK)
🔹 Job Type: Full-Time
🔹 Category: Design & Creative
🔹 Date Posted: May 13, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Partnering with subject matter experts to create user-focused content solutions
- Designing engaging content that aligns with the Labcorp brand and serves user needs
- Evolving editorial workflow to ensure timely delivery of digital content
- Evaluating existing content and making data-driven recommendations for improvement
- Collaborating with design, product, and development teams to define the overall user experience
ASSUMPTION: This role requires a balance of creativity, user-centered thinking, and collaboration with various teams to deliver effective content solutions.
📋 Key Responsibilities
✅ Partner with owners and subject matter experts to understand business needs and create solutions to user problems
✅ Design engaging content that serves users’ needs across channels and aligns with the Labcorp brand and tone
✅ Own and evolve the editorial workflow to ensure timely delivery of digital content
✅ Evaluate existing content for gaps or inconsistencies and develop strategies to address them
✅ Analyze and monitor product performance through analytics and user research and make data-driven recommendations for improvement
✅ Alongside key stakeholders, help define the overall user experience by collaborating closely with design, product, and development teams
✅ Define, execute, and analyze user research studies to support product teams and develop overall UX strategy
✅ Foster a healthy culture of design critique and learning by having an active voice in cross-functional design reviews
✅ Guide and mentor colleagues across teams, fostering professional growth by sharing expertise and encouraging peer learning
ASSUMPTION: This role involves a mix of strategic thinking, hands-on content creation, and collaboration with various teams to ensure user needs are met.
🎯 Required Qualifications
Education: Bachelor's Degree in a creative field, journalism, business, or computer science
Experience: At least 5 years’ experience in a content role, such as UX writing, content strategy, content marketing, or journalism
Required Skills:
- Familiarity with AI-driven content tools, automation, or personalization strategies
- Experience building content pieces from the beginning to end, including planning, research, drafting, review, and delivery
- Experience leading user research initiatives, including planning, execution, and analysis
- Demonstrated ability to translate complex topics and user insights into concise, substantive copy
- Experience collaborating with leaders, stakeholders, and subject matter experts on strategic initiatives and key projects
Preferred Skills:
- Experience working in a healthcare or life sciences environment
- Fluency in multiple languages
ASSUMPTION: Given the industry, candidates with healthcare or life sciences experience may have an advantage. Multilingual candidates are also encouraged to apply.
💰 Compensation & Benefits
Salary Range: $90,000 - $130,000/year
Benefits:
- Medical, Dental, Vision, Life, STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Working Hours: Full-time (40 hours/week)
ASSUMPTION: The salary range is based on market data for UX Content Strategist roles in the United States, with consideration for the company's size and industry.
📌 Applicant Insights
🔍 Company Context
Industry: Labcorp operates in the medical practices industry, providing comprehensive clinical laboratory and end-to-end drug development services to support healthcare providers, pharmaceutical companies, and researchers worldwide.
Company Size: Labcorp has 10,001+ employees, making it a large organization with extensive resources and opportunities for career growth.
Founded: 1994, with a history of growth and expansion in the life sciences industry.
Company Description:
- Labcorp is deeply integrated in guiding patient care, offering a wide range of clinical laboratory and drug development services.
- The company is committed to improving health and lives through innovative solutions that advance diagnostics, drug development, and patient care.
- Labcorp fosters a culture of inclusion and belonging, with a focus on diversity, equity, and inclusion.
Company Specialties:
- Clinical Laboratory Services
- Drug Development Services
- Patient Care Management
Company Website: Labcorp
ASSUMPTION: Labcorp's extensive experience and resources in the life sciences industry provide a strong foundation for innovation and growth.
📊 Role Analysis
Career Level: This role is at the mid-level, requiring a balance of strategic thinking, content creation, and collaboration with various teams.
Reporting Structure: The UX Content Strategist will report to the UX Design Manager and collaborate with various teams, including product, design, and development.
Work Arrangement: This role can be performed remotely, with some flexibility for on-site work in Durham, NC.
Growth Opportunities:
- Potential career progression into senior content strategy roles or management positions
- Opportunities to work on diverse projects and gain experience in various aspects of content strategy
- Chance to mentor and develop junior team members
ASSUMPTION: Given Labcorp's size and industry, there are ample opportunities for career growth and development within the organization.
🌍 Location & Work Environment
Office Type: Labcorp's offices are modern and collaborative, with a mix of open and private workspaces.
Office Location(s): Durham, NC (Remote OK)
Geographic Context:
- Durham, NC is part of the Research Triangle region, known for its tech and life sciences industries.
- The area offers a mix of urban and suburban living, with a variety of cultural attractions and outdoor activities.
- Labcorp's offices are conveniently located near major highways and public transportation options.
Work Schedule: Full-time (40 hours/week), with some flexibility for remote work
ASSUMPTION: The remote-friendly work arrangement offers flexibility for candidates who prefer to work from home or have other commitments.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- On-site or virtual interview with the UX Design Manager and other team members
- Take-home content strategy assignment
- Final interview with the UX Design Director
Key Assessment Areas:
- Content strategy and creation skills
- User research and data analysis abilities
- Collaboration and communication skills
- Cultural fit and alignment with Labcorp's values
Application Tips:
- Highlight relevant experience in content strategy, UX writing, or related fields
- Include examples of user research and data-driven content decisions in your resume or portfolio
- Tailor your cover letter to demonstrate your understanding of Labcorp's mission and values
ATS Keywords: UX Content Strategy, User Research, AI-driven Content, Collaboration, Data Analysis, Editorial Workflow, UX Writing, Mentoring, Design Critique
ASSUMPTION: Given Labcorp's size and industry, the application process may involve multiple interviews and assessments to ensure the best fit for the role and the organization.
🛠️ Tools & Technologies
- Content management systems (e.g., Adobe Experience Manager, Contentful)
- User research tools (e.g., UserTesting, UsabilityHub)
- Analytics tools (e.g., Google Analytics, Adobe Analytics)
- Design and prototyping tools (e.g., Sketch, Figma, InVision)
ASSUMPTION: The specific tools and technologies used may vary depending on the team and project requirements.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Quality
- Innovation
- Collaboration
- Diversity & Inclusion
Work Style:
- Collaborative and team-oriented
- Data-driven and user-centered
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you thrive in a collaborative, team-based environment?
- Are you comfortable working with data and using it to inform content decisions?
- Do you embrace change and adaptability in your work?
ASSUMPTION: Labcorp values candidates who are aligned with their mission, values, and work style, as well as those who can contribute to a diverse and inclusive work environment.
⚠️ Potential Challenges
- Working in a large organization may present challenges in terms of communication and decision-making processes
- Balancing user needs, business requirements, and technical constraints can be complex
- Managing multiple projects and priorities may require strong organizational skills and time management
- Working remotely may present challenges in terms of collaboration and communication with on-site team members
ASSUMPTION: These challenges can be mitigated through effective communication, collaboration, and time management skills.
📈 Similar Roles Comparison
- Compared to other UX Content Strategist roles, this position offers the opportunity to work in a large, established organization with extensive resources and growth opportunities
- Labcorp's focus on patient care and life sciences provides a unique context for content strategy and creation
- Career progression may involve moving into senior content strategy roles or management positions within the organization
ASSUMPTION: Given Labcorp's size and industry, this role offers unique opportunities for career growth and development within the organization.
📝 Sample Projects
- Redesigning the user onboarding experience for a new healthcare platform
- Developing a content strategy for a suite of patient education materials
- Conducting user research to inform the content and design of a new drug development portal
ASSUMPTION: These sample projects illustrate the range of content strategy and creation work that may be required in this role.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall UX design process at Labcorp?
- What are the most pressing content challenges facing the team currently?
- How does Labcorp support the professional development and growth of its UX content strategists?
- What is the typical workflow and collaboration process with other teams, such as product and design?
- How does Labcorp measure the success of its UX content strategy and creation efforts?
ASSUMPTION: These questions can help candidates better understand the role, the team, and the organization, and demonstrate their interest and engagement in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in content strategy, UX writing, or related fields
- Prepare a portfolio or examples of your work that demonstrate your content strategy and creation skills, as well as your user research and data analysis abilities
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
