📌 Core Information
🔹 Job Title: Video Boater - Gauley Season - Adventures on the Gorge
🔹 Company: Aramark
🔹 Location: Lansing, Michigan, United States
🔹 Job Type: Full-time
🔹 Category: Outdoor Recreation
🔹 Date Posted: 2025-07-11
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading guests on organized excursions while providing educational insights into cultural, historical, and natural resources
- Ensuring safety compliance and maintaining excellent customer service throughout the experience
- Providing leadership and training for level I & II guides
- Adapting to various working conditions and environments
- Demonstrating strong interpersonal and communication skills
ASSUMPTION: This role requires a high level of outdoor experience and a passion for educating guests about the environment.
📋 Key Responsibilities
✅ Leads guests on organized and educational excursions
✅ Provides leadership and training for level I & II guides
✅ Greets guests and provides an orientation of all safety and necessary equipment concerns, basic etiquette, area regulations, safety procedures, resource protection
✅ Adheres to safety policies and procedures to ensure safety of guests
✅ Guides will ensure guide compliance with operations Manual and Contracts
✅ Be aware of MSDS sheets books and be able to use this information when necessary
✅ Guides should test the communications equipment prior to operation
✅ Must be a knowledgeable guide for clients, and provide support and reassurance
✅ Guides will be responsible for educating self on the local ecology, geology, history and culture to be well-prepared to provide information and answer guest’s questions.
✅ Ability to provide interpretation in a variety of settings
✅ Ability to choreograph your tour to educate and engage visitors of all ages and backgrounds.
✅ Adheres to cash handling policies and procedures
✅ Ensures security of company assets and a safe work environment through daily maintenance and housekeeping
✅ Works in conditions that involve exposure to unusual elements and extreme temperatures
✅ Maintains excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc.
ASSUMPTION: This role requires a high level of physical activity and adaptability to various weather conditions.
🎯 Required Qualifications
Education: No formal education requirements mentioned
Experience: Extensive experience guiding in the same or related environment
Required Skills:
- Training in First Aid protocols such as Wilderness First Responder, Wilderness Advanced First Aid, Wilderness EMT or EMT/Paramedic
- Multi-lingual skills a plus
- Ability to sit, stand and walk for varied amounts of time
- Demonstrates interpersonal and communication skills, both verbal and written
- Must be available to work flexible hours
Preferred Skills:
ASSUMPTION: Previous outdoor guiding experience is crucial for this role, as well as strong communication and interpersonal skills.
💰 Compensation & Benefits
Salary Range: $25,000 - $35,000 per year (Estimated based on industry standards for outdoor guides with 2-5 years of experience)
Benefits:
- 401(k) plan
- Health, dental, and vision insurance
- Paid time off
- Employee discounts
Working Hours: Full-time, flexible hours including weekends and holidays
ASSUMPTION: The salary range is an estimate based on industry standards for outdoor guides with similar experience levels. Actual compensation may vary based on company policy and individual performance.
📌 Applicant Insights
🔍 Company Context
Industry: Aramark is a global leader in food, facilities management, and uniform services, serving the hospitality, healthcare, higher education, business dining, sports, and entertainment industries.
Company Size: 10,001+ employees
Founded: 1936
Company Description:
- Aramark is committed to enriching and nourishing the lives of millions of people around the world through innovative services in food, facilities management, and uniforms.
- The company's mission is to do great things for each other, their partners, their communities, and their planet.
- Aramark serves clients in 15 countries around the world.
Company Specialties:
- Patient and Retail Food Services
- Facility Services
- Environmental Services
- Asset Solutions
- Uniforms
Company Website: Aramark Healthcare Plus
ASSUMPTION: Aramark's extensive experience in the hospitality industry ensures a well-established infrastructure for supporting outdoor recreation activities.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: This role may report to a Recreation Manager or similar position
Work Arrangement: On-site, with flexible hours including weekends and holidays
Growth Opportunities:
- Progression to a senior guide or management position within the recreation department
- Transition to other roles within Aramark, such as facility management or food services
ASSUMPTION: This role offers opportunities for career growth within the recreation department and potentially across other departments within Aramark.
🌍 Location & Work Environment
Office Type: Outdoor, seasonal work environment
Office Location(s): Lansing, Michigan, United States
Geographic Context:
- Lansing is the capital of Michigan and has a population of approximately 115,000 people.
- The city is known for its cultural attractions, including the Potter Park Zoo and the Impression 5 Science Center.
- Lansing has a humid continental climate, with warm summers and cold, snowy winters.
Work Schedule: Full-time, flexible hours including weekends and holidays
ASSUMPTION: The outdoor, seasonal work environment may appeal to individuals who enjoy working in nature and have a flexible schedule.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference check
- Job offer
Key Assessment Areas:
- Outdoor experience and guiding skills
- Communication and interpersonal skills
- Adaptability to various working conditions
- Customer service orientation
Application Tips:
- Highlight relevant outdoor experience and guiding skills in your resume
- Tailor your cover letter to demonstrate your passion for outdoor recreation and educating guests
- Prepare for behavioral interview questions that focus on problem-solving, teamwork, and customer service
ATS Keywords: Outdoor guide, recreation, safety, customer service, First Aid, Wilderness First Responder, Wilderness EMT, multi-lingual
ASSUMPTION: The application process may involve multiple interviews and assessments to ensure the best fit for the role and the company.
🛠️ Tools & Technologies
- Outdoor recreation equipment (e.g., kayaks, canoes, life jackets)
- Communication devices (e.g., radios, walkie-talkies)
- First Aid kits and supplies
ASSUMPTION: The tools and technologies required for this role are specific to the outdoor recreation industry and may vary depending on the activity and location.
👔 Cultural Fit Considerations
Company Values:
- Rooted in service
- United by purpose
- Strive to do great things
Work Style:
- Adaptable to various working conditions
- Strong communication and interpersonal skills
- Passionate about outdoor recreation and education
Self-Assessment Questions:
- Do you have extensive experience guiding in the same or related environment?
- Are you comfortable working in outdoor conditions and exposure to unusual elements and extreme temperatures?
- Can you provide interpretation in a variety of settings and engage visitors of all ages and backgrounds?
ASSUMPTION: Aramark values employees who are adaptable, passionate, and committed to providing excellent customer service.
⚠️ Potential Challenges
- Working in outdoor conditions and exposure to unusual elements and extreme temperatures
- Adapting to a flexible work schedule, including weekends and holidays
- Managing guest expectations and providing excellent customer service in a fast-paced environment
- Ensuring the safety of guests and maintaining compliance with safety policies and procedures
ASSUMPTION: These challenges require strong communication, interpersonal, and adaptability skills, as well as a passion for outdoor recreation and education.
📈 Similar Roles Comparison
- This role differs from other outdoor guide positions in its focus on leading and training level I & II guides, as well as its requirement for extensive experience in the same or related environment.
- Industry-specific context: The outdoor recreation industry is highly seasonal and may require employees to relocate or work in multiple locations throughout the year.
- Career path comparison: This role offers opportunities for career growth within the recreation department and potentially across other departments within Aramark.
ASSUMPTION: This role offers unique opportunities for career growth and development within the outdoor recreation industry and Aramark.
📝 Sample Projects
- Developing and leading a guided tour for a group of visitors, incorporating educational insights into cultural, historical, and natural resources
- Training and mentoring level I & II guides to ensure consistent and high-quality guest experiences
- Collaborating with other recreation team members to plan and execute special events or programs
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role contribute to the overall success of the recreation department and Aramark?
- What opportunities are there for professional development and growth within this role and the company?
- How does Aramark support work-life balance for employees in this role?
- What are the most important qualities and skills for success in this role, according to the hiring manager?
ASSUMPTION: These questions demonstrate a strong interest in the role and a commitment to understanding the company's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Highlight relevant outdoor experience and guiding skills in your resume
- Tailor your cover letter to demonstrate your passion for outdoor recreation and educating guests
- Prepare for behavioral interview questions that focus on problem-solving, teamwork, and customer service
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
