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Visual Communications Specialist

FASTSIGNS #177601
Full-time
On-site
Lynn Haven, Florida, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Visual Communications Specialist

πŸ”Ή Company: FASTSIGNS #177601

πŸ”Ή Location: Lynn Haven, FL

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Printing Services

πŸ”Ή Date Posted: May 15, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Being the initial point of contact with customers and prospects
  • Preparing estimates, implementing work orders, and ensuring timely delivery
  • Initiating and cultivating new sales leads
  • Collaborating with the team to execute business and marketing plans
  • Building long-lasting relationships with clients through excellent communication

ASSUMPTION: This role requires a balance of sales, customer service, and project management skills. It's ideal for someone who enjoys working with people and solving problems.

πŸ“‹ Key Responsibilities

βœ… Serve as the initial contact with customers and prospects, providing excellent customer service

βœ… Prepare estimates, implement work orders, and ensure timely delivery of finished orders

βœ… Initiate and cultivate new sales leads through various communication channels

βœ… Collaborate with the team to execute business and marketing plans

βœ… Build long-lasting relationships with clients by turning prospects into long-term clients

ASSUMPTION: This role involves a high volume of work and requires the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 2-3 years of retail or counter sales experience preferred

Required Skills:

  • Excellent communication skills
  • Great listening and organization skills
  • Accurate use of measurement devices
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office Suite

Preferred Skills:

  • Experience with graphic design software (e.g., Adobe Creative Suite)
  • Bilingual or multilingual skills

ASSUMPTION: While not explicitly stated, proficiency in graphic design software and bilingual skills could be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $14.00 - $16.00 per hour (Based on the provided salary range and industry standards for this role and location)

Benefits:

  • Commission
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

Working Hours: Full-time, with a flexible schedule based on business needs

ASSUMPTION: The salary range is estimated based on the provided hourly rate and industry standards for this role and location. Benefits are comprehensive and include both monetary and non-monetary perks.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Printing Services. FASTSIGNS specializes in visual communications, offering a wide range of services including graphic design, printing, signs, banners, and promotional products.

Company Size: Small (2-10 employees). This means applicants can expect a close-knit team environment with ample opportunities for growth and impact.

Founded: 2020. FASTSIGNS of Lynn Haven is a relatively new center, offering exciting growth opportunities for early employees.

Company Description:

  • FASTSIGNS identifies, designs, builds, and installs all forms of visual communications
  • The company uses state-of-the-art design and production facilities to help businesses maximize visibility
  • FASTSIGNS offers a comprehensive range of services, from signs and banners to promotional products and ADA signage

Company Specialties:

  • Graphic Design
  • Printing
  • Signs
  • Banners
  • Digital Signs
  • Vehicle Graphics
  • Personal Protection Equipment (PPE)
  • Point of Sale (POS)
  • Trade Show Graphics
  • Flags
  • Business Cards
  • Branded Promotional Products
  • Window Graphics
  • ADA Signage

Company Website: FASTSIGNS of Lynn Haven

ASSUMPTION: FASTSIGNS of Lynn Haven is part of a larger franchise network, offering the stability and resources of a larger organization while maintaining a local, personalized approach.

πŸ“Š Role Analysis

Career Level: Mid-level. This role requires some sales and customer service experience but offers ample opportunities for growth and advancement.

Reporting Structure: The Visual Communications Specialist will report directly to the Center Manager and work closely with the production team.

Work Arrangement: Full-time, on-site. This role requires a physical presence in the FASTSIGNS center to interact with customers and manage projects.

Growth Opportunities:

  • Advancement to a management or leadership role within the center
  • Expansion of responsibilities to include production or design tasks
  • Opportunities to work with other FASTSIGNS centers or the corporate office

ASSUMPTION: FASTSIGNS offers a clear career path for employees, with opportunities for growth and advancement based on performance and skill development.

🌍 Location & Work Environment

Office Type: Retail storefront with production facilities

Office Location(s): 1812 S Hwy 77, Suite 102, Lynn Haven, FL 32444, US

Geographic Context:

  • Lynn Haven is a small city in the Florida Panhandle, offering a tight-knit community and a lower cost of living compared to larger cities
  • The office is conveniently located near major highways, making it easily accessible for customers and employees
  • The area experiences a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: Full-time, with a flexible schedule based on business needs. The role may require working evenings and weekends to accommodate customer needs.

ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on teamwork and collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit application through the provided link
  • Phone or video screen with the Center Manager
  • In-person interview with the Center Manager and a member of the production team
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Sales and customer service skills
  • Problem-solving abilities
  • Communication and interpersonal skills
  • Attention to detail and accuracy
  • Adaptability and willingness to learn

Application Tips:

  • Highlight any relevant sales or customer service experience in your resume
  • Tailor your cover letter to demonstrate your enthusiasm for visual communications and your fit with FASTSIGNS
  • Prepare examples of how you've handled challenging customers or sales situations in the past
  • Research FASTSIGNS and the printing services industry to show your knowledge and interest in the role

ATS Keywords: Visual Communications, Sales, Customer Service, Project Management, Estimates, Work Orders, Timely Delivery, Relationship Building, Team Collaboration, Business Plans, Marketing Plans, Retail Sales, Counter Sales, Graphic Design, Printing, Signs, Banners, Digital Signs, Vehicle Graphics, PPE, POS, Trade Show Graphics, Flags, Business Cards, Promotional Products, Window Graphics, ADA Signage

ASSUMPTION: The application process is straightforward and focused on assessing the candidate's sales and customer service skills, as well as their fit with the FASTSIGNS team and company culture.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Graphic design software (e.g., Adobe Creative Suite, optional)
  • Customer Relationship Management (CRM) software (e.g., FASTSIGNS proprietary CRM)
  • Project management tools (e.g., Asana, Trello, optional)

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite is required, and familiarity with graphic design software and project management tools would be beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Focus
  • Quality
  • Integrity
  • Innovation
  • Teamwork

Work Style:

  • Fast-paced and customer-focused
  • Collaborative and team-oriented
  • Adaptable and willing to learn
  • Results-driven and focused on continuous improvement

Self-Assessment Questions:

  • Do you enjoy working with people and helping them solve problems?
  • Are you comfortable working in a fast-paced, customer-focused environment?
  • Do you thrive in a collaborative, team-oriented setting?
  • Are you adaptable and willing to learn new skills and technologies?
  • Are you results-driven and focused on continuous improvement?

ASSUMPTION: FASTSIGNS values employees who are customer-focused, quality-oriented, and committed to teamwork and innovation. Successful candidates will be adaptable, results-driven, and passionate about visual communications.

⚠️ Potential Challenges

  • The role may require working evenings and weekends to accommodate customer needs
  • The work environment can be fast-paced and demanding, with a high volume of work
  • The role requires a balance of sales, customer service, and project management skills, which can be challenging to master
  • The printing services industry is competitive, and the role may involve cold calling and prospecting for new business

ASSUMPTION: While there are potential challenges associated with this role, FASTSIGNS offers a supportive work environment and comprehensive training to help employees succeed.

πŸ“ˆ Similar Roles Comparison

  • Compared to other sales roles, this position places a greater emphasis on customer service and project management
  • Unlike many sales roles, this position offers a clear career path with opportunities for growth and advancement within the company
  • Compared to other printing services roles, this position offers a more comprehensive range of services and a greater emphasis on customer relationships

ASSUMPTION: This role offers a unique blend of sales, customer service, and project management responsibilities, with a clear career path and opportunities for growth and advancement within the company.

πŸ“ Sample Projects

  • Designing and implementing a marketing campaign for a local business, including signs, banners, and promotional products
  • Managing the production and installation of a large-scale trade show exhibit, including graphics, structures, and audio-visual elements
  • Coordinating the design, production, and installation of a comprehensive suite of ADA signage for a newly constructed office building

ASSUMPTION: These sample projects demonstrate the range of responsibilities and the level of detail required for this role. Successful candidates will be able to manage multiple projects simultaneously and ensure timely delivery of finished orders.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does FASTSIGNS support the growth and development of its employees?
  • What opportunities are there for advancement within the company?
  • How does FASTSIGNS differentiate itself from other printing services providers in the area?
  • What is the typical career path for someone in this role?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company culture, and the opportunities for growth and advancement within the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the provided link
  • Tailor your resume to highlight your relevant sales, customer service, and project management experience
  • Write a cover letter that demonstrates your enthusiasm for visual communications and your fit with FASTSIGNS
  • Prepare examples of how you've handled challenging customers or sales situations in the past
  • Follow up with the Center Manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.