📌 Core Information
🔹 Job Title: VP, Public Relations & Corporate Communications
🔹 Company: Remitly
🔹 Location: Seattle, Washington, United States
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: May 8, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (Seattle, WA)
🚀 Job Overview
Key aspects of this role include:
- Leading global PR efforts and managing Remitly's reputation
- Developing and implementing comprehensive communication strategies
- Serving as the primary spokesperson and crisis communications lead
- Collaborating cross-functionally to ensure unified storytelling
- Building and mentoring a high-performing communications team
ASSUMPTION: This role requires a strategic, experienced PR professional with a strong background in corporate communications and crisis management, preferably in a regulated industry like fintech or tech.
📋 Key Responsibilities
✅ Develop and implement comprehensive public relations and corporate communications strategies to enhance Remitly's reputation and achieve business objectives
✅ Lead reputation management, including issues monitoring, crisis response, and proactive communications protocols
✅ Lead and manage a team of public relations and corporate communications professionals to ensure effective execution of strategies and tactics
✅ Serve as the primary spokesperson for the company, responding to media inquiries and developing key messaging
✅ Collaborate with senior leadership to develop and communicate key company announcements, crisis communications, and other critical messages
✅ Oversee the development of all external communications, including press releases, media alerts, and corporate publications
✅ Serve as a trusted advisor to executive leadership, coaching spokespeople and shaping visibility across high-impact media, public speaking, and thought leadership platforms
✅ Lead breakthrough PR campaigns that reflect Remitly’s values and build brand equity with customers, media, investors, and policymakers
✅ Collaborate closely with Investor Relations on earnings communications and message alignment
✅ Work cross-functionally with Policy, Regulatory Affairs, Global Impact, Brand, Product Marketing, and Growth to ensure unified, resonant storytelling across all touch points
✅ Build and inspire a high-performing team of communications professionals, promoting a culture of creativity, trust, and accountability
✅ Build scalable PR operations that support speed, agility, and excellence in execution
ASSUMPTION: This role requires a strong understanding of media relations, crisis communications, and stakeholder engagement, with the ability to adapt to a fast-paced, purpose-driven organization.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Journalism, Public Relations, or a related field (or equivalent experience)
Experience: 15+ years of experience in PR, corporate communications, or strategic communications, preferably in fintech, tech, or a similarly regulated, high-impact industry
Required Skills:
- Proven success advising C-level leaders through moments of scrutiny, opportunity, and transformation
- Extensive media strategy experience, including a history of securing top-tier coverage and cultivating strong media relationships
- Expertise in crisis communications, with the instincts, frameworks, and confidence to manage complex reputational issues with clarity and speed
- Exceptional writing and storytelling skills, with the ability to translate data, milestones, and product developments into clear, compelling narratives
- A collaborative mindset and a track record of leading cross-functional initiatives
- Experience operating in a public company environment, with a strong understanding of earnings processes, investor sentiment, and regulatory considerations
Preferred Skills:
- Experience with purpose-driven storytelling and stakeholder engagement
- Fluency in multiple languages
ASSUMPTION: Candidates with experience in fintech, tech, or a similarly regulated industry, as well as those with a proven track record in crisis communications and executive communications, are strongly encouraged to apply.
💰 Compensation & Benefits
Salary Range: $232,000 - $290,000 per year (USD)
Benefits:
- Flexible paid time off
- Health, dental, and vision + 401k plan with company matching
- Paid parental, medical, military, and family care leave
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education and travel benefits
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM PST, with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards for a VP-level role in the financial services industry, with experience and location taken into account.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically international money transfers and digital financial services
Company Size: 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and impact
Founded: 2011, with a history of rapid growth and expansion
Company Description:
- Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally
- Remitly's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders
- Remitly is committed to creating an inclusive environment for all employees
Company Specialties:
- Mobile Payments
- Remittance
- Digital Money Transfer
- Banking
- Fintech
- and Lending
Company Website: www.remitly.com
ASSUMPTION: Remitly's focus on digital financial services and international money transfers provides unique opportunities for candidates interested in the fintech industry and global impact.
📊 Role Analysis
Career Level: Executive-level role, reporting directly to the Chief Marketing Officer
Reporting Structure: This role will lead the Public Relations & Corporate Communications team and collaborate with various departments, including Investor Relations, Policy, Regulatory Affairs, Global Impact, Brand, Product Marketing, and Growth
Work Arrangement: On-site in Seattle, WA, with flexibility for remote work
Growth Opportunities:
- Potential to shape Remitly's global reputation and brand during a critical phase of growth
- Opportunity to build and mentor a high-performing communications team
- Possibility to expand the role's scope and influence as Remitly continues to grow
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a substantial impact on Remitly's global reputation and brand.
🌍 Location & Work Environment
Office Type: On-site office in downtown Seattle, WA, with a collaborative and dynamic work environment
Office Location(s): 1111 3rd Ave, Suite 2100, Seattle, WA 98101, US
Geographic Context:
- Seattle, WA, is a vibrant, tech-centric city with a diverse population and a strong focus on innovation and sustainability
- The office is located in the heart of downtown Seattle, offering easy access to public transportation, restaurants, and cultural attractions
- Seattle experiences a mild, oceanic climate with cool, wet winters and mild, relatively dry summers
Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM PST, with flexibility for remote work
ASSUMPTION: The on-site work environment in Seattle provides an ideal setting for collaboration and growth, with access to a wide range of cultural and recreational opportunities.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Recruiting team
- Interview with the hiring manager (Chief Marketing Officer)
- Interview with the Remitly PR team
- Final interview with senior leadership
Key Assessment Areas:
- Strategic thinking and communication skills
- Crisis management and issue resolution capabilities
- Leadership and team-building abilities
- Alignment with Remitly's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of Remitly's mission and values in your application materials
- Prepare for behavioral interview questions that focus on your experience with crisis communications, executive communications, and team leadership
ATS Keywords: Public Relations, Corporate Communications, Crisis Communications, Media Strategy, Stakeholder Engagement, Storytelling, Team Leadership, Cross-Functional Collaboration, Reputation Management, Executive Communications, Thought Leadership, Data-Driven Storytelling, Campaign Management, Investor Relations, Regulatory Affairs, Brand Management
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic communication skills, crisis management experience, and leadership abilities, as well as their cultural fit with Remitly.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Cision or similar media database platforms
- Social media management tools (e.g., Hootsuite, Sprout Social)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The required tools and technologies for this role are standard for the communications industry and can be learned quickly by candidates with relevant experience.
👔 Cultural Fit Considerations
Company Values:
- Customer-obsessed: We put our customers first in everything we do
- One team: We succeed together
- Invent and simplify: We innovate and make things easier for our customers
- Bias for action: We take initiative and make things happen
- Ownership: We take responsibility for our work and our impact on the company
Work Style:
- Collaborative: This role requires close collaboration with various departments and senior leadership
- Adaptable: The communications landscape is constantly evolving, requiring the ability to adapt and pivot quickly
- Data-driven: Decisions are informed by data and analytics to ensure maximum impact
Self-Assessment Questions:
- How do you align with Remitly's customer-obsessed value, and how have you demonstrated this in your previous roles?
- Describe a time when you had to adapt quickly to a changing communications landscape, and how did you approach this challenge?
- How do you use data to inform your communication strategies and measure their success?
ASSUMPTION: Remitly values candidates who are customer-focused, collaborative, adaptable, and data-driven, with a strong commitment to the company's mission and values.
⚠️ Potential Challenges
- Managing complex reputational issues in a fast-paced, high-growth environment
- Balancing the needs and priorities of multiple stakeholders, including customers, investors, media, and policymakers
- Adapting to a dynamic and evolving communications landscape
- Building and leading a high-performing team in a rapidly growing organization
ASSUMPTION: The successful candidate will be able to navigate these challenges with strategic thinking, strong communication skills, and a collaborative approach.
📈 Similar Roles Comparison
- This role is unique in its focus on global public relations and corporate communications for a rapidly growing fintech company
- Compared to similar roles in traditional financial services or tech companies, this position offers a more dynamic and customer-centric environment
- Career progression in this role could lead to senior leadership positions within Remitly or other fintech organizations
ASSUMPTION: This role provides a unique opportunity to shape Remitly's global reputation and brand during a critical phase of growth, with significant potential for career advancement.
📝 Sample Projects
- Developing and executing a comprehensive crisis communications plan for a potential reputational issue
- Leading a cross-functional team to create a thought leadership campaign that highlights Remitly's social impact and customer value
- Managing media relations for a high-profile product launch or strategic partnership
ASSUMPTION: These sample projects demonstrate the strategic, collaborative, and data-driven approach required for success in this role.
❓ Key Questions to Ask During Interview
- How does Remitly support the professional development and growth of its communications team members?
- Can you describe the dynamic between the PR team and other departments, such as Product, Marketing, and Investor Relations?
- How does Remitly approach diversity, equity, and inclusion in its communications and overall company culture?
- What are the most pressing reputational challenges facing Remitly, and how can this role address them?
- How does Remitly balance the need for speed and agility in communications with the importance of strategic, long-term planning?
ASSUMPTION: These questions will help candidates better understand the role, the team, and the company culture, as well as the key priorities and challenges facing the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your strategic communication skills, crisis management experience, and leadership abilities
- Prepare for behavioral interview questions that focus on your experience with crisis communications, executive communications, and team leadership
- Follow up with the Recruiting team one week after submitting your application to confirm receipt and inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
