Brand Manager - Tim Hortons and Subway

📌 Core Information

🔹 Job Title: Brand Manager - Tim Hortons and Subway

🔹 Company: Compass Group

🔹 Location: Peterborough, Ontario, Canada

🔹 Job Type: On-site, Full-time

🔹 Category: Food Service Management

🔹 Date Posted: July 10, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving the financial success of the unit's operation
• Leading food preparation, operation planning, and budgeting
• Ensuring excellent client relationships and safety compliance
• Managing a team and providing mentorship
• Utilizing creativity in food service operations

ASSUMPTION: This role involves managing multiple brands (Tim Hortons and Subway) within a single unit, requiring strong organizational skills and adaptability.

📋 Key Responsibilities

✅ Drive the financial success of the unit's operation

✅ Lead all phases of food preparation, operation planning, and budgeting

✅ Recruit, hire, schedule, and perform general administrative duties

✅ Ensure excellent client relationships and client satisfaction with the service and menu options

✅ Achieve compliance with Compass' Quality Assurance, Occupational Health and Safety Act, and WHMIS regulations

✅ Initiate frequent workplace inspections and WHMIS training of all staff

✅ Complete all Brand training for Restaurant Manager for Tim Hortons and Subway

✅ Manage product cost, labour cost, paper goods to budget

✅ Understand and utilize the Too Good to Go program

✅ Follow proper payroll processes to ensure team members are paid properly

ASSUMPTION: The role may require working flexible hours, including evenings and weekends, to accommodate the unit's operating hours.

🎯 Required Qualifications

Education: Not specified (Assumed relevant post-secondary education)

Experience: At least two years of related food service management experience

Required Skills:

• Food Service Management
• Client Relationship Skills
• Communication Skills
• Team Leadership
• Detail Orientation
• Cost Control
• Culinary Skills (asset)
• Recruitment
• Budgeting
• Inventory Management
• Training
• Operational Planning
• Safety Compliance
• Administrative Duties
• Mentoring
• Creativity

Preferred Skills:

• ProServe, Food Safe, or Basic First Aid training

ASSUMPTION: While not explicitly stated, it's assumed that candidates should have strong leadership skills and the ability to work well under pressure.

💰 Compensation & Benefits

Salary Range: CAD 45,000 - 60,000 per year (Based on industry standards for a Brand Manager with 2-5 years of experience in the food service industry in Peterborough, Ontario)

Benefits:

• Comprehensive health and dental plans
• Retirement savings plan with company match
• Employee assistance program
• Discounted meals and uniform allowance
• Opportunities for career growth and development

Working Hours: Full-time, typically 40 hours per week, with flexible scheduling to accommodate the unit's operating hours

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Compass Group is a global foodservice and support services company operating in various industries, including education, healthcare, sports, and leisure.

Company Size: Compass Group is the 6th largest employer in the world, with over 625,000 employees globally. In Canada, they employ over 25,000 people.

Founded: Compass Group was founded in the UK in 1941 and has been operating in Canada since 1960.

Company Description:

• Compass Group Canada is a member of Compass Group PLC, a global leader in foodservice and support services.
• The company operates in various sectors, including education, healthcare, sports, and leisure, providing tailored food and support services to clients.
• Compass Group Canada is committed to sustainability, responsible sourcing, and community engagement.

Company Specialties:

• Foodservice management
• Support services
• Catering
• Facilities management
• Vending

Company Website: compass-canada.com

ASSUMPTION: Compass Group Canada operates under the Compass Group PLC brand, which is known for its commitment to quality, innovation, and sustainability in the foodservice industry.

📊 Role Analysis

Career Level: Mid-level management (Brand Manager)

Reporting Structure: The Brand Manager reports directly to the General Manager or Area Manager and oversees a team of unit managers and staff.

Work Arrangement: On-site, full-time, with flexible scheduling to accommodate the unit's operating hours.

Growth Opportunities:

• Progression to Area Manager or General Manager roles
• Specialization in specific brands or sectors
• Career development through training programs and workshops

ASSUMPTION: The Brand Manager role is a critical position within Compass Group Canada's organizational structure, offering opportunities for career growth and development.

🌍 Location & Work Environment

Office Type: On-site, with a focus on managing multiple foodservice units within the Peterborough area.

Office Location(s): Peterborough, Ontario

Geographic Context:

• Peterborough is a city in central Ontario, Canada, with a population of approximately 80,000 people.
• The city is known for its natural beauty, with the Otonabee River running through it and numerous parks and trails.
• Peterborough is home to Trent University and Fleming College, providing a strong student population for foodservice operations.

Work Schedule: Full-time, typically 40 hours per week, with flexible scheduling to accommodate the unit's operating hours. The role may require working evenings, weekends, and holidays.

ASSUMPTION: The Brand Manager role may involve traveling between different foodservice units within the Peterborough area, requiring a valid driver's license and access to a reliable vehicle.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the General Manager or Area Manager
• Background check and reference checks
• Job offer and onboarding

Key Assessment Areas:

• Foodservice management experience
• Leadership and team management skills
• Client relationship and communication skills
• Cost control and budgeting abilities
• Adaptability and creativity in foodservice operations

Application Tips:

• Highlight relevant foodservice management experience and achievements in your resume.
• Tailor your cover letter to demonstrate your understanding of the Brand Manager role and your fit with Compass Group Canada's company culture.
• Prepare examples of your ability to drive financial success, manage teams, and ensure client satisfaction in your previous roles.

ATS Keywords: Food Service Management, Client Relationship Skills, Communication Skills, Team Leadership, Cost Control, Culinary Skills, Recruitment, Budgeting, Inventory Management, Training, Operational Planning, Safety Compliance, Administrative Duties, Mentoring, Creativity

ASSUMPTION: Compass Group Canada uses an Applicant Tracking System (ATS) to screen and manage job applications. Including relevant keywords in your resume and cover letter can help your application stand out.

🛠️ Tools & Technologies

• Point-of-Sale (POS) systems
• Inventory management software
• Microsoft Office Suite (Word, Excel, Outlook)
• Compass Group Canada's proprietary management systems and platforms

ASSUMPTION: The Brand Manager may be required to use various tools and technologies to manage foodservice operations, track performance, and communicate with team members and clients.

👔 Cultural Fit Considerations

Company Values:

• Passion for food
• Commitment to quality and excellence
• Respect for diversity and inclusion
• Integrity in all actions
• Accountability for results

Work Style:

• Hands-on and proactive
• Collaborative and team-oriented
• Adaptable and resilient
• Results-driven and focused on continuous improvement

Self-Assessment Questions:

• How do you demonstrate your passion for food in your daily work?
• Can you provide an example of a time when you went above and beyond to ensure client satisfaction?
• How do you handle challenges and setbacks in a fast-paced, dynamic work environment?

ASSUMPTION: Compass Group Canada values candidates who align with their company values and work style, as well as those who can demonstrate a strong cultural fit with their organization.

⚠️ Potential Challenges

• Managing multiple brands (Tim Hortons and Subway) within a single unit, requiring strong organizational skills and adaptability
• Working flexible hours, including evenings, weekends, and holidays, to accommodate the unit's operating hours
• Maintaining high food quality and consistency across multiple brands
• Managing a team and ensuring consistent performance and engagement
• Meeting financial targets and budgetary constraints

ASSUMPTION: The Brand Manager role presents unique challenges that require strong leadership, adaptability, and a focus on continuous improvement.

📈 Similar Roles Comparison

• The Brand Manager role is similar to a Restaurant Manager or General Manager position in the foodservice industry, with a focus on managing multiple brands within a single unit.
• Compared to other foodservice management roles, the Brand Manager position requires a strong understanding of multiple brands' unique offerings and operational requirements.
• Career progression in the Brand Manager role may involve moving into Area Manager or General Manager positions, with a focus on managing multiple units or brands within a specific region.

ASSUMPTION: The Brand Manager role is a unique position within the foodservice industry, offering a blend of operational management, brand-specific knowledge, and team leadership responsibilities.

📝 Sample Projects

• Developing and implementing a marketing campaign to promote a new menu item across both Tim Hortons and Subway brands
• Conducting a comprehensive review of inventory management processes and implementing improvements to reduce waste and optimize stock levels
• Leading a team-building initiative to enhance employee engagement and motivation within the unit

ASSUMPTION: The Brand Manager role involves a range of projects and initiatives that require strong leadership, creativity, and a focus on driving operational excellence.

❓ Key Questions to Ask During Interview

• Can you describe the typical day-to-day responsibilities of a Brand Manager in this role?
• How does Compass Group Canada support the growth and development of its Brand Managers?
• What are the most challenging aspects of managing multiple brands within a single unit?
• How does the company ensure consistent food quality and customer experience across multiple brands?
• What opportunities are there for career progression within the company?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process can help demonstrate your interest in the role and commitment to the company's success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Highlight your relevant foodservice management experience and achievements in your resume.
• Tailor your cover letter to demonstrate your understanding of the Brand Manager role and your fit with Compass Group Canada's company culture.
• Prepare examples of your ability to drive financial success, manage teams, and ensure client satisfaction in your previous roles.
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.