📌 Core Information
🔹 Job Title: Chief of Staff (growth focused)
🔹 Company: Nexford University
🔹 Location: Remote, Greater London (Hybrid)
🔹 Job Type: Other
🔹 Category: Education Management
🔹 Date Posted: 2025-05-09
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Driving execution across marketing, growth, and partnership operations using AI tools
- Acting as the CEO's right hand, turning strategy into reality, and ensuring alignment across commercial functions
- Leveraging AI to streamline operations, boost productivity, and improve marketing outcomes
- Collaborating with marketing, sales, and product teams to drive performance and process improvements
ASSUMPTION: This role requires a strong understanding of AI tools and their application in operational efficiency, as well as experience in marketing or growth leadership roles.
📋 Key Responsibilities
✅ Drive marketing sprint planning and cross-functional execution
✅ Monitor full-funnel metrics and guide decision-making with data
✅ Align with key executives on budgets, goals, and performance cadences
✅ Identify bottlenecks and apply tech-powered process improvements
✅ Lead the rollout of AI tools to improve marketing outcomes
✅ Track sales and telemarketing performance daily/weekly
✅ Strengthen feedback loops between marketing and sales
✅ Support strategic partnership launches and ongoing delivery
✅ Champion AI for lead scoring, prioritization, and enablement
✅ Act as the ops bridge between growth, product, and academic teams
✅ Ensure delivery and experience align with commercial priorities
✅ Lead syncs to surface blockers and maintain team momentum
✅ Boost collaboration through smart tooling and shared workflows
✅ Translate strategy into clear projects with KPIs, owners, and timelines
✅ Lead growth-focused initiatives that span teams and functions
✅ Track project progress and flag risks before they escalate
✅ Provide operational leverage to the CEO on strategic efforts
✅ Align growth activities across regions while enabling local execution
✅ Maintain visibility of market-specific trends, performance, and blockers
✅ Identify and deploy AI tools across growth, sales, and marketing workflows
✅ Automate reporting, lead management, and internal communication where possible
✅ Foster a culture of experimentation and continuous tech innovation
ASSUMPTION: This role requires a high level of cross-functional collaboration and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 6-10+ years in marketing or growth leadership roles
Required Skills:
- Proven experience supporting a CEO or executive team in a fast-paced organization
- Strong B2C growth knowledge: CAC, LTV, ROAS, and funnel conversion
- Skilled at systems thinking, project execution, and team alignment
- Deep familiarity with AI tools for marketing/sales
- Experience with inside sales/telemarketing teams is a plus
- Startup or high-growth background preferred; global exposure a bonus
Preferred Skills:
- Fluency in additional languages
ASSUMPTION: Candidates with experience in AI-driven operations and a strong understanding of B2C growth metrics are likely to be successful in this role.
💰 Compensation & Benefits
Salary Range: £70,000 - £90,000 per year (AI-estimated, based on experience level and location)
Benefits:
- Remote work with a global team
- Mission-driven environment
- Culture that values innovation, automation, and smarter ways of working
Working Hours: Full-time (40 hours per week), with flexible hours and a hybrid work arrangement
ASSUMPTION: The salary range is an estimate based on industry standards for similar roles. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Education Management
Company Size: Small (20-50 employees)
Founded: 2019
Company Description:
- Nexford University is a global, mission-driven education provider focused on delivering tech-enabled growth
- The company offers a remote, global work environment with a culture that values innovation and automation
- Nexford University is committed to shaping the future of global education through tech-enabled growth
Company Specialties:
- AI-driven operations
- Growth marketing
- Partnerships and strategic execution
Company Website: nexford.org
ASSUMPTION: Nexford University is a small, mission-driven company focused on delivering tech-enabled growth in the education sector.
📊 Role Analysis
Career Level: Mid-level to senior, with potential for growth and impact
Reporting Structure: Reports directly to the CEO
Work Arrangement: Remote OK, with a hybrid work arrangement (flexible hours and remote work)
Growth Opportunities:
- Potential to shape the future of global education through tech-enabled growth
- Work directly with the CEO on strategic execution across marketing and partnerships
- Lead with impact across multiple teams in a mission-driven environment
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a real impact on the company's mission.
🌍 Location & Work Environment
Office Type: Hybrid (remote work with occasional on-site meetings)
Office Location(s): Remote, with occasional meetings in Greater London
Geographic Context:
- Remote work allows for a global team across 20+ countries
- Occasional on-site meetings may be required in Greater London
- The company offers a flexible work arrangement with a focus on results and productivity
Work Schedule: Full-time (40 hours per week), with flexible hours and a hybrid work arrangement
ASSUMPTION: The remote work arrangement allows for a diverse and global team, with occasional on-site meetings to foster collaboration and team-building.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical assessment or case study presentation
- Final interview with the CEO
Key Assessment Areas:
- Understanding of AI tools and their application in operational efficiency
- Experience in marketing or growth leadership roles
- Ability to manage multiple projects simultaneously and collaborate across teams
- Alignment with the company's mission and values
Application Tips:
- Highlight relevant experience in marketing, growth, or AI-driven operations
- Tailor your resume and cover letter to emphasize your understanding of B2C growth metrics and AI tools
- Prepare for behavioral questions that assess your ability to manage multiple projects and collaborate across teams
- Research the company's mission and values, and be prepared to discuss how your skills and experience align with their goals
ATS Keywords: AI, growth, marketing, sales, partnerships, project execution, team alignment, data analysis, process improvement, collaboration, strategic execution, operational efficiency, B2C growth, lead scoring, telemarketing, tech innovation
ASSUMPTION: The interview process will focus on assessing the candidate's understanding of AI tools, experience in marketing or growth leadership roles, and ability to manage multiple projects and collaborate across teams.
🛠️ Tools & Technologies
- AI tools for marketing and sales
- Project management software (e.g., Asana, Trello)
- Collaboration tools (e.g., Slack, Microsoft Teams)
- Data analysis tools (e.g., Google Analytics, Tableau)
ASSUMPTION: The specific AI tools and technologies used in this role may vary depending on the candidate's experience and the company's needs.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Automation
- Smarter ways of working
Work Style:
- Remote work with a global team
- Flexible hours and a focus on results and productivity
- Collaboration and cross-functional teamwork
Self-Assessment Questions:
- Do you have a strong understanding of AI tools and their application in operational efficiency?
- Are you comfortable working remotely with a global team and managing multiple projects simultaneously?
- Do you share Nexford University's commitment to shaping the future of global education through tech-enabled growth?
ASSUMPTION: Candidates who are comfortable working remotely, have a strong understanding of AI tools, and share Nexford University's commitment to tech-enabled growth are likely to be a good fit for this role.
⚠️ Potential Challenges
- Managing multiple projects simultaneously and balancing competing priorities
- Collaborating effectively with a remote, global team
- Keeping up with the latest AI tools and technologies in a rapidly evolving field
- Adapting to a hybrid work arrangement and occasional on-site meetings
ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication, and a willingness to adapt to new tools and technologies.
📈 Similar Roles Comparison
- This role is similar to a Chief of Staff or Operations role in a growth-focused organization, but with a specific emphasis on AI-driven operations
- Unlike traditional marketing or sales roles, this position requires a strong understanding of AI tools and their application in operational efficiency
- Candidates with experience in marketing or growth leadership roles may find this role to be a natural next step in their career, with the opportunity to make a real impact on the company's mission
ASSUMPTION: This role is unique in its focus on AI-driven operations, but shares many similarities with other Chief of Staff or Operations roles in growth-focused organizations.
📝 Sample Projects
- Implementing AI tools to automate marketing workflows and improve campaign performance
- Streamlining sales processes using AI-driven lead scoring and prioritization
- Collaborating with product teams to integrate AI tools into existing workflows and improve user experience
ASSUMPTION: These sample projects are intended to illustrate the types of initiatives the Chief of Staff might work on, but the specific projects may vary depending on the company's needs and the candidate's experience.
❓ Key Questions to Ask During Interview
- How does this role fit into the company's long-term growth strategy?
- What are the biggest challenges facing the company in the next 12-24 months, and how can this role help address them?
- How does the company support the professional development and growth of its employees?
- What is the company's approach to AI-driven operations, and how does this role fit into that strategy?
- How does the company foster a culture of innovation and experimentation, and how can this role contribute to that culture?
ASSUMPTION: These questions are intended to help candidates better understand the company's goals, culture, and expectations for the role, as well as the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in marketing, growth, or AI-driven operations
- Prepare for behavioral questions that assess your ability to manage multiple projects and collaborate across teams
- Research the company's mission and values, and be prepared to discuss how your skills and experience align with their goals
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
